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La Casa de la Playa by Xcaret - All Inclusive Adults Only

Photo gallery for La Casa de la Playa by Xcaret - All Inclusive Adults Only

Suite, Ocean View (Wellness) | View from room
Outdoor pool, pool umbrellas, sun loungers
Exterior
Suite, Oceanfront | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Restaurant

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property
Adults-only beachfront hotel with free water park, near Xplor Theme Park

9.4/10 Exceptional

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
Main amenities
  • 24-hour fitness center
  • 4 restaurants and 5 bars/lounges
  • Beach towels
  • Daily housekeeping
  • Free airport shuttle
  • Free use of bicycles
  • Free water park
  • Full-service spa
  • On the beach
  • Outdoor pool and lazy river
  • Sauna
  • Steam room
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Private bathroom
  • Private pool
  • Separate bathtub and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • On the beach
  • Xplor Theme Park - 29 min walk
  • Xcaret Eco Theme Park - 35 min walk
  • Ferry to Cozumel - 11 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playa del Carmen Main Beach - 17 min drive
  • Playacar Golf Club - 14 min drive
  • Mamitas Beach - 23 min drive
  • Quinta Avenida - 14 min drive
  • Gran Coyote Golf - 15 min drive
  • El Camaleon Mayakoba Golf Course - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 60 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km
  • Free airport shuttle

Restaurants

  • Blue Moon Beach Bar Sandos Select Club - 10 min drive
  • Cafeteca - 1 min walk
  • El Mercado de San Juan - 1 min walk
  • Festival Grand Buffet - 10 min drive
  • Cayuco - 2 min walk
Map

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

At La Casa de la Playa by Xcaret - All Inclusive Adults Only, you can spend time at the beach practicing yoga, plus you'll be within a 10-minute drive of Xcaret Eco Theme Park and Xplor Theme Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a lazy river, and a poolside bar.

All-inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • 24-hour room service
  • Coffee shop
  • Coffee/tea in a common area
  • Poolside bar
  • Snack bar/deli
  • Swim-up bar

What to do

  • On the beach
  • Beach yoga
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Beach towels
  • Concierge services
  • Dry cleaning/laundry services
  • Free bicycle rentals
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 24-hour fitness center
  • An outdoor pool
  • ATM/banking
  • Banquet hall
  • Built in 2021
  • Designer stores on site
  • Free water park
  • Full-service spa
  • Garden
  • Lazy river
  • Library
  • Reception hall
  • Sauna
  • Spa tub
  • Steam room
  • Terrace
  • Waterslide
  • Wine tasting room

Accessibility

  • Accessible airport shuttle
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerheads
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Netflix
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Espresso maker
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Private pool
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site. </p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards, debit cards and cash.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only offer free cancellation for a full refund?
Yes, La Casa de la Playa by Xcaret - All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, free onsite COVID-19 testing (antigen/rapid screening) is available, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at La Casa de la Playa by Xcaret - All Inclusive Adults Only and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Casa de la Playa by Xcaret - All Inclusive Adults Only also has 5 bars, a lazy river, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there are 4 onsite restaurants.
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a private pool and a balcony.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

absolutely amazing! my wife and I booked this trip last minute and were hesitant as this is an all inclusive resort. we've stayed at several resorts all around the world and this is one of the BEST to date. The property and architecture is truly breathtaking. The people are so humble and kind, the restaurants are basically mini michelin start pop ups. You never have the feeling that you are at an inclusive, the exact opposite. This is an extremely special property and we hope to come back very soon. BRAVO La Casa de lay Playa, thank you for an amazing experience.
Verified Orbitz guest review

10/10 Exceptional

4 Words….TOP OF THE LINE 😀
William, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

best hotel ever
Verified Expedia guest review

10/10 Exceptional

perfect
Verified Expedia guest review

10/10 Exceptional

I could not ask for anything more. My wife gets around in a scooter and the property and adjacent Arte were very accessible. Its was our first time strolling along the beach together because the hotel had paved ramps amd a paved walkway along the beach. Any issues or concerns we had were adressed immediately
Lynne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service Awesome views
Verified Expedia guest review

10/10 Exceptional

Sabrea, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Cancun hands down!!
Alphonso, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lizdian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ana, 2-night trip
Verified Expedia guest review