When you stay at Pullman Melbourne Albert Park, you'll be within a 15-minute walk of St Kilda Road and Alfred Hospital. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Windows Restaurant, which serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish
At a glance
Hotel size
169 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas (24 hours per day; 3-device limit)
Free WiFi (24 hours per day; 3-device limit) and wired internet access in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (AUD 25 per day)
Secured covered onsite valet parking (AUD 45 per day; includes in/out privileges)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Adjacent to a golf course
An indoor pool
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 83
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (3-device limit) and free wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Windows Restaurant - Overlooking the golf course and garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mortimer’s - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 38 for children
Airport shuttle service is offered for an extra charge of AUD 27 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Dining venue(s)
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 70.0 per night
Airport shuttle for children between the ages of 4 and 14 costs AUD 12 (one-way)
Parking
Covered self parking costs AUD 25 per day
Covered valet parking costs AUD 45 per day with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Albert
Pullman Melbourne Albert Park
Pullman Melbourne Park
Sebel Albert Park Hotel Melbourne
Pullman Melbourne Albert Park Hotel
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Pullman Albert Park Hotel
Pullman Albert Park
Pullman Melbourne Albert Park Hotel
Pullman Melbourne Albert Park Melbourne
Pullman Melbourne Albert Park Hotel Melbourne
Frequently asked questions
Does Pullman Melbourne Albert Park offer free cancellation for a full refund?
Yes, Pullman Melbourne Albert Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Melbourne Albert Park?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Pullman Melbourne Albert Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Melbourne Albert Park?
Yes. Self parking costs AUD 25 per day. Valet parking costs AUD 45 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Pullman Melbourne Albert Park?
Yes, an airport shuttle is available. The charge is AUD 27 per person one-way.
What are the check-in and check-out times at Pullman Melbourne Albert Park?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Pullman Melbourne Albert Park?
No, this hotel doesn't have a casino, but Crown Casino (5-min drive) is nearby.
What is there to do at Pullman Melbourne Albert Park and nearby?
Pullman Melbourne Albert Park has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Pullman Melbourne Albert Park?
Yes, Windows Restaurant offers local cuisine and garden views.
What's the area around Pullman Melbourne Albert Park like?
Pullman Melbourne Albert Park is a short 5-minute walk from St Kilda Road and 13 minutes' walk from Alfred Hospital.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Feb 2025
Lani
Lani, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Jan 2025
lack of hot water pressure
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
It was amazing place to stay
Witri
Witri, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Angelo
Angelo, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Sad we had to wait so long to check in.
All options asked where not accepted such as early arrival early check in park view.
Karl
Karl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Nov 2024
Even we arrived at 4 pm. The hotel didn’t have the rooms ready. Had to wait long…. Reception wont pick up the phone even after 100 rings. Staff is either untrained or doesn’t want to support. Overall bad experience with the services. Property is otherwise fine if you don’t have to interact with the staff
Pervaiz
Pervaiz, 2-night trip
Verified Expedia guest review
8/10 Very good
17 Nov 2024
Priced well
Luke
Luke, 1-night trip
Verified Wotif guest review
6/10 Good
16 Nov 2024
Buffet breky was underwhelming compared to other hotels bit noise comming into room from other guests check inn took long time and no netflix or utube in rooms
Colin
Colin, 1-night romance trip
Verified Expedia guest review
4/10 Fair
11 Nov 2024
Poor management
Oleg
Oleg, 3-night family trip
Verified Expedia guest review
2/10 Poor
8 Nov 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
The staff are so welcoming and helpful. Our room was quiet and comfortable and spotlessly clean. Loved the breakfast buffet option too! will definitely be back again soon.
Polly
Polly, 1-night family trip
Verified Wotif guest review
4/10 Fair
1 Nov 2024
Was given a different room than I booked. It was $400 a night and basically a dungeon with no windows. No water in the room and ironing board was broken. Poor lighting given no windows
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Thank you
Natasha
Natasha, 1-night romance trip
Verified Expedia guest review
6/10 Good
15 Oct 2024
japhet
japhet, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Oct 2024
Jade
Jade, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great
Relaxing accommodation. However, the rooms are a little outdated and could use a remodel
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2024
NA
Heather
Heather, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
Went out of their way to assist us.
Cheryl
Cheryl, 1-night romance trip
Verified Wotif guest review
8/10 Very good
29 Sep 2024
I liked the space in the rooms, I didn't like that the spare pump didn't work
Stuart
Stuart, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2024
After a bad check in and a cheese platter that had 1 slither of cheese. No other cheese. It was an ok stay.
Bernard
Bernard, 1-night romance trip
Verified Wotif guest review
2/10 Poor
10 Sep 2024
If you are expecting Pullman quality then you need to reset your expectation.
When I turn the shower on , the water comes out brown. I couldn’t tell if it was sewerage or rust from the pipes, the guy from front desk made sure to wash his hands after he touched it. But because I had my child in the shower I was offered compensation for a free coffee.
Also in this dump of a hotel you can’t change the temperature of the aircon which is set to arctic blast. If you complain about the glacial temperature they will send up to your room a Kmart foot heater that my nanna used in the 70s.
They also forgot to put towels in my room - so if you do have a brown shower make sure you check that they remember the towels