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Quality Inn and Conference Center

2.5 star property
Pet-friendly Richmond hotel with indoor pool, connected to the convention center

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
BBQ/picnic area
Lobby
Indoor pool, pool umbrellas, sun loungers
Property amenity
In the heart of the convention center, Quality Inn and Conference Center offers a vibrant hub with continental breakfast, dry cleaning services, and a 24-hour gym. Relax by the indoor pool or challenge friends to billiards while staying connected with in-room WiFi. Take advantage of free self parking and extended parking for added convenience.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CA $74
CA $83 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 1,111 reviews
The price is CA $97
CA $108 total
includes taxes & fees
Apr 13 - Apr 14
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Exterior

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  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.0 out of 10, Good, 828 reviews
The price is CA $76
CA $86 total
includes taxes & fees
Apr 2 - Apr 3
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  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
8.2 out of 10, Very good, 1,053 reviews
The price is CA $137
CA $154 total
includes taxes & fees
Apr 11 - Apr 12
Best Western Classic Inn
Exterior

Comfort Suites

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 447 reviews
The price is CA $143
CA $163 total
includes taxes & fees
Apr 13 - Apr 14
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About the area

Map
5501 National Rd E, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Hayes Arboretum - 5 min drive - 3.0 km
  • Earlham College - 8 min drive - 7.7 km
  • Indiana University East - 11 min drive - 12.1 km
  • Wayne County Fairgrounds - 13 min drive - 12.6 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

When visiting Richmond, Quality Inn and Conference Center is a great choice to consider. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout.

Languages

Croatian, English, Hindi, Spanish
VISIBILITY

At a glance

Hotel size

    • 135 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4740 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Children & extra beds

  • Cribs/infant beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center offer free cancellation for a full refund?

Yes, Quality Inn and Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn and Conference Center?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn and Conference Center?

Yes, pets are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn and Conference Center?

Yes, there's free self and extended parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Quality Inn and Conference Center and nearby?

Quality Inn and Conference Center has an indoor pool and a 24-hour fitness center, as well as a picnic area.

What's the area around Quality Inn and Conference Center like?

Quality Inn and Conference Center puts you in the heart of Richmond. Popular attractions include Hayes Arboretum, which is 5 minutes away by car.

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Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

jajuan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jared R, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a very nice stay
Verna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not sure I’ll stay again
The bed was terrible. The pillowcases had a peculiar smell to him.
Joseph, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Belinda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Won't go back.
Building and rooms were cold. 3 floors of non working soda machines. Amenities all closed. Water connected backwards in bathroom sink. Breakfast juices really tasted off. One kind if muffins, at 8 a.m.
Jonanthan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean. Great bed. Friendly staff.
Michael, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Charlie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Served it's purpose! Was disappointed the pool was closed for remodel; it should have been stated on the website
Julius, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eliazar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Walk to entrance from parking was difficult in snow.
Donald, 1-night trip
Verified Expedia guest review

6/10 Good

David, 1-night trip
Verified Expedia guest review

6/10 Good

Breakfast is very lacking. Coffee in the breakfast area was bad.
Mario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean
Adelina, 1-night romance trip
Verified Expedia guest review

6/10 Good

Bare minimum hotel
Pool, workout room and pool table are not in service as advertised. Rooms were clean but the rest of the hotel was ruff. Multi colored paint patched hallway. Elevator dirty. Breakfast was a waffle maker… a dry cereal.. and white bread wrapped in plastic wrap. If you just need a place to sleep it is fine… not a family getaway type place… i have paid less for more.
Eric, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Orlando, 2-night trip
Verified Expedia guest review

4/10 Fair

Let me start by saying our room was mostly clean. I have no qualms about the room. The property itself was dated and not so clean looking. When we first checked in I needed to use the bathroom and I was told to go down to the basement to use that bathroom. It was scary and dirty down there. The door to the stairs was locked so I had to use the elevator to go back up. Had there been a problem I would have been stuck down there. The free breakfast was meh… nothing to write home about. All amenities were closed for maintenance - pool, exercise room, pool table and restaurant. I could understand one being closed but all? It worked ok for the two nights we were there but I would not recommend or return.
Amy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Estefania, 2-night trip
Verified Expedia guest review

4/10 Fair

Don’t expect much and you may not be disappointed. The place is nearly a tear down. The furniture upholstery had holes in it. The security door lock was poorly installed after the prior one evidently was ripped out, leaving exposed and unrepaired screw holes. The toilet barely flushes due to minimal water flow. Dirt cheap toiletries. Can’t imagine how this ever could have been a “Conference Center”. Pretty grim. 😳 There isn’t much offered for the “free breakfast”. Two tired looking apples were the only fruit on offer. No hot breakfast items other than the waffle maker. As I was checking out at 9:35, I asked the only employee anywhere to be seen (she doubled as front desk and breakfast provisioner) if I could have a little milk for my coffee. She was quite rude and said “no, breakfast ended at 9:30” (five minutes ago). No effort whatsoever to accommodate this very minor request. No apology. So no milk for my coffee today. Single pane glass windows which offer very little thermal insulation. The windows were coated from top to bottom with heavy condensation on the inside in the morning. One positive thing — the room had a decent sized mini fridge.
Hugh, 1-night trip
Verified Expedia guest review