Quality Inn Merchants Drive

2.5 star property
Start your day with a hearty breakfast buffet then unwind beside our inviting fireplace or take an invigorating dip in our seasonal outdoor pool.

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Photo gallery for Quality Inn Merchants Drive

Lobby
In-room safe, individually furnished, desk, blackout drapes
Seasonal outdoor pool
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CA $97
CA $115 total
includes taxes & fees
Mar 19 - Mar 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no onsite parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Kenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 7-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dirty Kenton bathroom floor. Previous people stuffing left behind
Tammy, 1-night trip
Verified Expedia guest review

2/10 Poor

It was disgusting. Mold everywhere in the room.. stains on sheets and towels. Which we did NOT use or sleep on. Huge crack in the door where cold air poured in. Absolutely gross. Stay clear. I will never go back again.
Wendy, 2-night family trip
Verified Expedia guest review

6/10 Good

Bugs were in the room. The room was dated. The breakfast was very limited.
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Arthur, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff was very friendly and helpful. Property was in very poor condition. Room has cobwebs in ceiling in corner by door. Floor was dirty. Trash cans around building were routinely overflowing, cigarette butts in several locations. On first walk to our room (upstairs), rough group of guys sitting on stairs drinking beer, cussing, smoking. Light switch in room non-operational, known to turn on lamp missing. Hair on bathroom floor in corners upon first arrival. Shower was very nice though.
Peter, 3-night family trip
Verified Expedia guest review

2/10 Poor

SABRINA, 1-night trip
Verified Expedia guest review

8/10 Very good

Phillip, 4-night trip
Verified Expedia guest review

2/10 Poor

Maribel, 1-night trip
Verified Expedia guest review

8/10 Very good

Convenient, close to interstate and a number of dining options.
Lawrence, 4-night trip
Verified Travelocity guest review

8/10 Very good

Phillip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I booked this room on the wrong day. I canceled it on the very next day. I still have yet to receive my refund for the room. I called quality Inn about my refund and I was called dumb by the person who works there. I will never use Expedia again and I definitely won’t ever book a quality in.
Latricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Emily, 1-night romance trip
Verified Expedia guest review

6/10 Good

Pamela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Expedia guest review

4/10 Fair

Dwight, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

6/10 Good

It was ok for the night
Nichole, 1-night family trip
Verified Expedia guest review