In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
Pool
Connecting rooms available
Pet-friendly
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Seasonal outdoor pool
Bar/lounge
Room service
Coffee shop/cafe
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Lobby fireplace
Front-desk safe
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Private bathroom
Television
The current price is CA $86
CA $86
CA $102 total
includes taxes & fees
Jun 6 - Jun 7
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
25 sq m
Sleeps 2
1 King Bed
Room, 1 Queen Bed, Accessible, Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, 2 Double Beds, Non Smoking
Standard Double Room, 2 Double Beds, Non Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
25 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Knoxville Convention Center - 6 min drive - 8.1 km
University of Tennessee - 7 min drive - 8.5 km
Market Square - 7 min drive - 8.7 km
Neyland Stadium - 8 min drive - 9.2 km
Getting around
McGhee Tyson Airport (TYS) - 23 min drive
Restaurants
McDonald's - 11 min walk
Cracker Barrel - 8 min walk
Hexagon Brewing Company - 7 min drive
Austin's Steak & Homestyle Buffet - 17 min walk
Pizza Inn - 2 min drive
About this property
Quality Inn Merchants Drive
Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
128 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Lockers available
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10 per night
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
The seasonal pool is open from April to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Frequently asked questions
Does Quality Inn Merchants Drive offer free cancellation for a full refund?
Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Merchants Drive?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Quality Inn Merchants Drive?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Merchants Drive?
Sorry, there's no onsite parking at Quality Inn Merchants Drive.
What are the check-in and check-out times at Quality Inn Merchants Drive?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Quality Inn Merchants Drive and nearby?
Quality Inn Merchants Drive has a seasonal outdoor pool.
Does Quality Inn Merchants Drive have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Quality Inn Merchants Drive like?
Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.
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Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Shower
Breakfast
Location
Car
Vat
Bathroom
Value
Reviews
6/10 Good
May 9, 2025
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
May 4, 2025
The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 27, 2025
john
john, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2025
Survived the stay.
Room had been previously a smoking room. Had significant mold in bathroom and missing grout with water damage. Room itself very small and outdated. The mini fridge was sticky to the touch. AC unit cycled and room went from stuffy to freezing. Definitely not worth $163.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2025
Home fro FL
Everything great
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 30, 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 30, 2025
a man got the same room key to our room and entered our room at 1AM
Jacob
Jacob, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2025
Ryan
Ryan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2025
Alvin
Alvin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2025
Heather L
Heather L, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 14, 2025
Old and dirty
Pretty run down and dirty. I guess it’s priced accordingly.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 13, 2025
Not like it looks online.
Verified traveller
4-night business trip
Verified Hotels.com guest review
4/10 Fair
Mar 2, 2025
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 26, 2025
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Feb 16, 2025
Scott
Scott, 1-night trip
Verified Expedia guest review
4/10 Fair
Feb 9, 2025
Service was poor and room was not cleaned after requesting. Sheets had stains and room was dirty
Aidan
Aidan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2025
JOHN XI
JOHN XI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2025
Mario
Mario, 2-night trip
Verified Travelocity guest review
2/10 Poor
Feb 3, 2025
Bunch of liers but hey. Stay here if you want ut i told gou so
Robert
Robert, 2-night trip
Verified Expedia guest review
2/10 Poor
Feb 2, 2025
Robert
Robert, 1-night trip
Verified Expedia guest review
2/10 Poor
Feb 2, 2025
Management makes up lies and wont back up the lies. I would not reccomend this place!