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Hyatt House Nashville Downtown/Convention Center

Photo gallery for Hyatt House Nashville Downtown/Convention Center

Exterior
Indoor pool
Indoor pool
Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, bed sheets
In-room safe, desk, iron/ironing board, bed sheets

Overview of Hyatt House Nashville Downtown/Convention Center

Hyatt House Nashville Downtown/Convention Center

3.0 star property
3-star hotel with indoor pool, near Music City Center

8.8/10 Fabulous

1,334 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $160
Price available on 12/18/2022
Map
535 Rep. John Lewis Way S, Nashville, TN, 37203
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Nashville
  • Music City Center - 5 min walk
  • Country Music Hall of Fame and Museum - 7 min walk
  • Bridgestone Arena - 7 min walk
  • Broadway - 11 min walk
  • Ryman Auditorium - 11 min walk
  • Nissan Stadium - 20 min walk
  • Vanderbilt University - 37 min walk
  • Johnny Cash Museum - 4 min drive
  • Belmont University - 7 min drive
  • Mall at Green Hills - 13 min drive

Getting around

  • Nashville International Airport (BNA) - 12 min drive
  • Smyrna, TN (MQY) - 32 min drive
  • Nashville Riverfront Station - 14 min walk
  • Nashville Donelson Station - 14 min drive
  • Hermitage Station - 18 min drive

Restaurants

  • Martin’s Bar-B-Que Joint - 5 min walk
  • 3rd and Lindsley - 6 min walk
  • Husk - 8 min walk
  • CREMA - 9 min walk
  • The Southern Steak & Oyster - 10 min walk

About this property

Hyatt House Nashville Downtown/Convention Center

Hyatt House Nashville Downtown/Convention Center offers a great location, putting you within just a 10-minute walk of Music City Center and Bridgestone Arena. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Also, Broadway and Ryman Auditorium are within a 15-minute walk. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 217 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (USD 39.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Winery tours nearby

Working away

  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Languages

  • English

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

H Bar - Onsite bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per week

Parking

  • Self parking costs USD 39.00 per day
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and GBAC STAR Facility Accreditation (global expert).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt House Nashville Downtown Sobro
Hyatt House Nashville Downtown/Convention Center Hotel
Hyatt House Nashville Downtown/Convention Center Nashville
Hyatt House Nashville Downtown/Convention Center Hotel Nashville

Frequently asked questions

Does Hyatt House Nashville Downtown/Convention Center offer free cancellation for a full refund?
Yes, Hyatt House Nashville Downtown/Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt House Nashville Downtown/Convention Center?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Hyatt House Nashville Downtown/Convention Center on 18 Dec 2022 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt House Nashville Downtown/Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt House Nashville Downtown/Convention Center?
Yes, there's an indoor pool.
Are pets allowed at Hyatt House Nashville Downtown/Convention Center?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Hyatt House Nashville Downtown/Convention Center?
Yes. Self parking costs USD 39.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt House Nashville Downtown/Convention Center?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hyatt House Nashville Downtown/Convention Center and nearby?
Hyatt House Nashville Downtown/Convention Center has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt House Nashville Downtown/Convention Center?
Yes, there's an onsite restaurant, H Bar. Nearby restaurants include Martin’s Bar-B-Que Joint (5-min walk), 3rd and Lindsley (6-min walk), and Husk (8-min walk).
What's the area around Hyatt House Nashville Downtown/Convention Center like?
Hyatt House Nashville Downtown/Convention Center is in Downtown Nashville, a short 5-minute walk from Music City Center and 7 minutes' walk from Bridgestone Arena. Travelers recommend the hotel for its central location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

4/10 Fair

Worst customer service
The customer service was terrible and very rude. Requested cleaning service and never once was our room cleaned in 5 days. Receptionist refused to provide more coffee for the room.
Sunshine, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful Customer service from Management
The hotel over all was nice and modern. However Our room was broken into during our stay. 2 jackets and $300 were stolen. When we spoke to the assistant manager he pulled the lock report for our door. Conveniently the battery was dead so the time report was not accurate. For example it had us entering our room 5x in one minute at 2am when we were sleeping. Also, we never entered our room 5x in the same minute, regardless of time, so the report was not accurate. The assistant manager and the general manager both essentially said that I was lying there was no way that our room was entered. Even tho the report provided obviously did not prove that. The theft sucks, but the way the management team handled the situation was even worse, they never once apologized until I brought it to their attention, that they hadn’t. We will never stay at a Hyatt House again. Very disappointed in the entire situation. This was for a thanksgiving trip to Nashville. We reported this to the Nashville Police as well as corporate.
Ashley, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Traveling to Nashville for the first time I took Hotels.com websites photo of the hotel and surrounding are you be true. The hotel was nice but the area around the hotel was not. I thought it was going to be in close proximity to broadway st and the night life. I wouldn’t walk anywhere from the hotel as the neighborhood has abandoned buildings and a halfway house nearby. I felt that the $39 parking fee was excessive on top of the room charge. The hotel was nice, but for the price I could have stayed closer and walked to broadway.
Beth, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Carmen, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Shamine, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Loved the hotel, location was great, view's not so good... But not a huge factor
Barry, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Elise, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice places
Great room and location Walked to Titans game from room. Real nice free breakfast. Would come here again
Brian, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect!
Great breakfast! Hotel was very nice, new, and secure. Need card to access floors on elevator. Walking distance to Broadway restaurants and nightlife and short drive to other attractions. The halls could use vacuuming.
Beth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Rodrick, 2-night trip with friends
Verified Hotels.com guest review