Quality Inn Cromwell - Middletown

2.5 star property
Riverfront Cromwell hotel with health club

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Point of interest
Desk, laptop workspace, blackout drapes, iron/ironing board
Property grounds
Lobby

Reviews

6.6 out of 10
Good
Cromwell beckons at Quality Inn Cromwell - Middletown, where the scenic beauty of TPC River Highlands and Brownstone Exploration & Discovery Park awaits. Kick-start your day with continental breakfast, connect to WiFi in-room or explore the garden. Active travelers can ice skate or fish while taking advantage of a health club and dry cleaning/laundry services.

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is CA $99
CA $113 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
111 Berlin Rd, Cromwell, CT, 06416

What's nearby

  • Cromwell Commons Shopping Center - 11 min walk - 1.0 km
  • Dinosaur State Park - 7 min drive - 7.7 km
  • Wesleyan University - 7 min drive - 7.2 km
  • Brownstone Exploration & Discovery Park - 9 min drive - 9.9 km
  • TPC River Highlands - 9 min drive - 7.7 km

Getting around

  • Bradley Intl. Airport (BDL) - 30 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 35 min drive
  • Oxford, CT (OXC-Waterbury - Oxford) - 37 min drive
  • Meriden Station - 10 min drive
  • Berlin Station - 12 min drive
  • Hartford Union Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

At Quality Inn Cromwell - Middletown, you'll be within a 15-minute drive of Connecticut Convention Center. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Ice skating
  • Fishing
  • Golfing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Health club
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
  • Late check-in between noon and 4:00 PM can be arranged for an extra charge of USD 40.00
  • Late check-out can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.00 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Does Quality Inn Cromwell - Middletown offer free cancellation for a full refund?

Yes, Quality Inn Cromwell - Middletown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Cromwell - Middletown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quality Inn Cromwell - Middletown?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Quality Inn Cromwell - Middletown and nearby?

Have fun with onsite winter activities like ice skating. Additional recreation nearby includes casino gaming. Enjoy amenities like a health club, a picnic area, and a garden.

Does Quality Inn Cromwell - Middletown have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Quality Inn Cromwell - Middletown like?

Quality Inn Cromwell - Middletown is located on the Cromwell Strip, a short 11-minute walk from Cromwell Commons Shopping Center.

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Reviews

6.6

Good

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bathroom
Breakfast
Bed
Shower
Location
Value
Smoking
Weather

Reviews

4/10 Fair

Shikara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3 day stay in Cromwell

Nice hotel comfortable beds clean room excellent location price very reasonable One complaint was breakfast was subpar no eggs or sausage pancakes not very good, but all else worth the stay
Norman, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay so much I ended up booking the room for another week very quit clean and comfortable I will definitely in the future use this hotel over any other one thank you !!!
Danielle, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zuhair, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not everything was what I expect in a hotel room. The TV didn’t work, the floors were not clean, and the shower had paint peeling. Unfortunately, the continental breakfast was not edible. The pancake machine spit out black chips; probably hadn’t been cleaned and the coffee was not drinkable. They also put a $50 deductible on my credit card payable back in 3 to 5 business days. Nothing on their website mentioned this.
Paul, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Minghang, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nèstor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clyo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very pleasant service, and hallways were very clean. Room looked renovated recently but the shower and bathroom left much to be desired, with peeling wallpaper and ju
Traci, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very unclean

We did not have a great stay at this hotel. The room was not cleaned very well at all. The walls were dirty, the beds were not cleaned, and the bathroom was very unclean. The breakfast was very limited. Overall we were very unsatisfied with our stay.
Sara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

xiomara, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible smell of curry. Room bedding was disgusting.
Molly, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Skip it if you can

I would normally not leave a poor review, but the first room we were in the toilet didn’t flush so they ended up moving us. The second room was not what we paid for and the TV rarely worked. The rooms were just not up to standard.
Sonja, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pay more, you should do better elsewhere

You get what you pay for - hotel is old, rooms are marginally clean, bathrooms lacking, furnishings are mismatched. Staff is friendly. Breakfast should be skipped, it's not worth it.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great for the price

Check in staff fess friendly and pleasant. Parking was easy and there was a luggage cart for convenience. The room was spacious and smelled clean. Beds were comfortable and there were no signs of “little friends” on the mattresses. Storage space (drawers, hangers, nooks for suitcases) was ample. I had a nice big desk, microwave and fridge that was helpful. Bathroom was adequate and clean but water pressure made me miss my home. Breakfast was limited. They put out very few items at a time. The pancake machine was really fun to use. Kids would love it. But the pancakes they made were really gluey and stuck right to the paper plates. I learned to butter the plates first.
Kim A, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Reinier, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay over

Nice place. Room was great. New air freshener needed
steve, 1-night trip
Verified Hotels.com guest review

2/10 Poor

ISAAC, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Did not check in for my stay. From the moment you walk in the pictures on line are not what this place looks like. And the smell of the place is horrible. Looks run down
Maria, 2-night family trip
Verified Expedia guest review

6/10 Good

Daniel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

👍
Randy, 1-night trip
Verified Travelocity guest review