Hotel Giglio dell'Opera, Rome

WiFi didn’t work in the room for the first two nights. And there were a lot of bugs flying around the room. And the maids were hella loud at an early hour.

This hotel was a lifesaver. Our other booking canceled our stay because our flight was delayed and we were unable to check in on time. We booked with Giglio dell’Opera on the app and they were perfectly accommodating. The room was standard size for Europe but had everything you need. The bed was a bit firm, but not bad. The breakfast served in the morning was great and you cannot beat the location — only 5 minutes to the main train station and metro. Also, the area around the hotel was full of great restaurants so food was never an issue! Overall, great stay.

The hotel was perfectly placed for arrival at the main railway station. It took 3 minutes to walk there. The hotel was clean and the reception staff and room staff were very friendly and helpful. Although I hadn't booked a twin room for myself and my daughter the man on reception changed it to suit us better at his suggestion, which was great. It was however quite a walk to the main attractions in Rome but we enjoyed the sights en route.

The hotel is outdated and has no services. Service personal is not helpful. Carpet was really dirty. Poor breakfast. .

The hotel was in a good location, nice and close to the hop on hop off bus stop and to the main train and bus terminal. The hotel downstairs in foyer and reception is great. Helpful staff they were always there to help you, the price was really good per night if you have a tight budget it was spot on, these are the pro's now the con's the rooms are OK but need some tlc however the bathrooms were the big let down they were below a decent standard, to use the toilet you have to sit under the sink which is very difficult to do your business and it leaked constantly which they came and looked at but could not fix, the shower head wouldn't stay up so I had to hold it and try and shower at the same time and they are very old, and my sons room was the same, they need to do something about this asap, because it really detracts from the overall quality which could be great value for money if this was better. I like it but just a little dissapointed.