Shower did not drain well and would pool. Every time we showered, we were standing in our own dirty water. Walls are thin, when neighbors got back to their room, we would hear loud talking, laughing, etc. Tried to speak with front desk regarding options, and was told to inquire with surrounding hotels for availabilities, but our room was non refundable. No attempt to help or try in any way to make our stay more enjoyable. Gate security would smile and greet certain guests, but immediately look anyway and ignore us when he saw me and my wife walking right behind. I dislike establishments that treat paid guests differently because of their ethnicity. Even though our booking was non-refundable, we still ended up leaving two days early and booked new reservations at the hotel across the street. We’ve stayed at other Ibis’ in Hong Kong and Japan, and always had great experiences- hence the choice to book here with a name that we recognized. Sadly, this property did not deliver.