Located in the heart of Causeway Bay, Hotel Alexandra offers a luxurious retreat. Unwind at the seasonal pool or get energized at the gym, while staying connected with WiFi and multilingual staff nearby. With Cafe A's various dining options and a bar to relax, previous guests have praised this hotel for its helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Electric vehicle charging point
Parking available
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
Fitness center
Valet parking
Seasonal outdoor pool
Room service
Conference center
5 meeting rooms
24-hour front desk
Air conditioning
Front-desk safe
For families (6)
Children stay free
Free cribs/infant beds
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is CA $102
CA $102
CA $117 total
includes taxes & fees
Apr 23 - Apr 24
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Queen Suite
Queen Suite
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
City view
36 sq m
Sleeps 3
1 Double Bed
View all photos for Clover Seaview Room
Clover Seaview Room
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Sea view
21 sq m
Sleeps 3
2 Twin Beds OR 1 Double Bed
View all photos for Heart City View Room (Connecting Rooms For 4 Persons)
Heart City View Room (Connecting Rooms For 4 Persons)
Hong Kong Convention and Exhibition Centre - 4 min drive - 3.7 km
Pacific Place - 4 min drive - 3.9 km
Lan Kwai Fong - 6 min drive - 5.4 km
Getting around
Hong Kong International Airport (HKG) - 38 min drive
Hong Kong Fortress Hill Station - 3 min walk
Hong Kong North Point Station - 13 min walk
Hong Kong Causeway Bay Station - 21 min walk
Fortress Hill Tram Stop - 4 min walk
Jupiter Street Tram Stop - 5 min walk
Wing Hing Street Tram Stop - 7 min walk
Restaurants
Five Guys - 3 min walk
Angus Café 半島冰室 - 2 min walk
Harbour Grand Café - 1 min walk
Pause It - 1 min walk
Harbour Club Lounge 貴賓閣 - 1 min walk
About this property
Hotel Alexandra
At Hotel Alexandra, you'll be just a 5-minute drive from Times Square Shopping Mall and Victoria Harbour. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe A, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Fortress Hill Tram Stop is 4 minutes and Jupiter Street Tram Stop is 5 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
840 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (HKD 600 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
5 meeting rooms
Conference center (9990 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2021
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Victorian architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 2.7272 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 198 for adults and HKD 143 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
Swimming pool
Children & extra beds
Rollaway beds are available for HKD 506 per day
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Valet parking costs HKD 600 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to November
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong
Frequently asked questions
Does Hotel Alexandra offer free cancellation for a full refund?
Yes, Hotel Alexandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alexandra?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Alexandra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Alexandra?
Yes. Valet parking costs HKD 600 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Alexandra?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Alexandra and nearby?
Hotel Alexandra has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hotel Alexandra?
Yes, there's an onsite restaurant, Cafe A.
What's the area around Hotel Alexandra like?
Hotel Alexandra is in North Point, a short 4-minute walk from Fortress Hill Tram Stop and 8 minutes' walk from Victoria Park. Travelers say that the hotel is in a great location.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Transportation
Breakfast
Air conditioning
Quiet - room
Buffets
View
What guests liked
The property offers a variety of dining options with many restaurants and food choices within walking distance. (10 reviews)
Breakfast offered various buffet options and was considered good to very good by multiple guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 21, 2025
Kwek Seong
Kwek Seong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2025
Very friendly team n location good. Also close to MTR.
Fei Chun F.
Fei Chun F., 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2025
Annie
Annie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2025
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 2, 2025
Would stay again
Helpful & friendly staff. Within easy walking distance to Fortress Hill MTR. Lots of shops & restaurants within 15 / 20 mins walk from hotel.
Conal
Conal, 9-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Mar 31, 2025
James
James, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 24, 2025
Top hotel
Excellent stay from start so finish, I asked if I could have a room close to the lifts as I have had a knee replacement and one step from the lift I was in my room. Close to the metro, buses and trams, very good
April
April, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2025
Beautiful, clean, spacious, fantastic location
Wonderful stay at this beautiful hotel. Perfect location near Fortress Hill MTR (but away from the noisy traffic) and plenty of eateries and grocery shops nearby and also near bus and tram stops. The room is clean, spacious (for HK hotel standards) and the lobby is stunning. There's a gym and pool as well. Staff were all great including housekeeping.
Hon Kin Benedict
Hon Kin Benedict, 7-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 17, 2025
Hotel Alexandra North Point HK
This hotel is in a quiet neighborhood of Electric Road. There is an Oil street open space and recreation area next to the hotel. The hotel itself is very well furnished and has a restaurant, cafe and a takeaway pastry shop. The staff is very helpful and there is stable wi-fi. Housekeeping will check on whether the room is cleaned each day.
Terence
Terence, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 26, 2025
Ka Po
Ka Po, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Feb 21, 2025
They do not even give water to drink.
No drinking water is provided. Also no toiletries are given when they charge so much. Breakfast is also very very limited. Overall a place to avoid completely!!!!
SHIRISH
SHIRISH, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2025
Very good stay
It was very good experience overall. Room was good, views to sea was excellent and breakfast was very good.
VIPIN KUMAR
VIPIN KUMAR, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
Jan 30, 2025
I paid the hotel fee it was included the Taxes but I need to pay other taxes then I can go. That is the part I don’t like.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Better than average HK hotel
Stayed here once before. The main thing is the room wasn't a broom cupboard, everything is clean and new and works well. I've stayed in several far worse places for similar or even higher cost in HK. Very convenient from MTR (come out of Fortress Hill, over the footbridge in 2 minutes) and the airport bus (stops very close).
John
John, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 27, 2025
Frederick
Frederick, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
Jan 21, 2025
Eva
Eva, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2025
It was convenient and good
richard
richard, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
Jan 20, 2025
Sophia
Convenient location
Sophia
Sophia, 20-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Clean
Staff are friendly.
Edwina
Edwina, 7-night family trip
Verified Expedia guest review
8/10 Very good
Jan 14, 2025
Very small rooms
Nigel
Nigel, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Jan 13, 2025
The room conditions is good. The coach is large enough for a big kid sleeping on
Hin Chi
Hin Chi, 2-night family trip
Verified Expedia guest review
8/10 Very good
Jan 13, 2025
Dining options were expensive and the quality and variety was lacking. We had the Christmas Eve special buffet dinner and the buffet was lacking.
Siu On
Siu On, 5-night family trip
Verified Expedia guest review
8/10 Very good
Jan 12, 2025
location
return to same hotel numerous times due to location as I am familiar with that neighborhood since I am a local citizen and used to live in that area. However, tourist may find it difficult to find. Reception staffs are always nice and try their best to find me a room for me to check in despite I usually arrive earlier than 3pm. The hotel is new but is starting to see some minor wind down in areas which is expected due to the high turn over and high number of rooms. But overall, hotel rooms are clean. Cleaners are kind but they have a habit of asking people who leave the room in the morning whether he or she is checking out. For me, this is not offensive as I understand they may have pressure cleaning so many rooms in limited time. However, some guest may feel offended as hotel service should be "as subtle and as unnoticeable as possible. All in all, I am quite satisfy with this hotel and will return.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
The lobby was gorgeous and the breakfast buffet was fantastic. We had adjoining rooms which were small but comfortable.