4/10 Fair
2 Mar 2025
Rough stay and left early
Hotel seemed ok at check-in. Later in evening after coming back from dinner, there were 2 people at edge of parking lot doing drugs. The elevator was not working, so we took the stairs. There was dried bits of throw up on the landing and a strong smell of marijuana. Sketchy to say the least. Once we did go to bed, a dog barked periodically through the night in the room next door. Tried knocking and talking to dog owner, but no answer and dog barked louder from my knocking. Called the front desk, but no one picked up. Decided to just try to sleep in between barking. In the morning I told the staff about the dog and they seemed like they already knew the issue saying, "Not again...we need to have that dog removed". I said no one was answering the door, but no comment from staff. I ended up cancelling our second night for all these reasons. Front desk staff did oblige and refund the second night. Not sure how this got the high rating it did on the Hotels.com site, or maybe we just had the perfect storm of unfortunate circumstances.
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review