8/10 Very good
17 Dec 2024
Shuttle service was awful
Website said there was free shuttle from airport to hotel. Landed, picked up baggage and called hotel for shuttle. After 3 more phone calls, we were picked up 90 minutes after the first call. It was a 1.5 mile trip that was not walkable due to the tunnel under the airport. I would have ordered an Uber or taxi if I wasn’t reassured after each phone call that we would be picked up shortly.
The next morning, leaving via shuttle to the airport waa fine. However, we had planned to eat at the hotel cafe right at 6am and depart via shuttle at 0630. The person opening the cafe turned the lights on at 0605 and then disappeared until 0620. It was okay because we did not want to give this hotel any more of our business. We wish we had paid a few dollars more and stayed elsewhere.
Alan
Alan, 1-night trip
Verified Hotels.com guest review