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Fairmont Orchid

4.5 star property
Escape to an oceanfront haven where beach cabanas meet luxurious spa treatments. Treat yourself to international flavors and exciting activities amidst tropical beauty.

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Photo gallery for Fairmont Orchid

Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor wedding area
4 restaurants, lunch, dinner served; international cuisine
Private beach, white sand, beach cabanas, sun loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On a private beach
  • Golf course
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 10 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CA $901
CA $1,143 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

View from room

Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
On the beach, sun loungers, beach umbrellas, beach towels

The Westin Hapuna Beach Resort

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.6 out of 10, Excellent, (1004)
The price is CA $1,215
CA $1,487 total
includes taxes & fees
Feb 9 - Feb 10
The Westin Hapuna Beach Resort
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About the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive
  • Mauna Lani Beach - 9 min drive
  • Waikoloa Beach Golf Course - 14 min drive
  • Dolphin Quest - 16 min drive
  • Hāpuna Beach State Recreation Area - 18 min drive

Getting around

  • Kamuela, HI (MUE-Waimea-Kohala) - 35 min drive
  • Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬16 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Island Vintage Coffee - ‬13 min drive
  • ‪A-Bay's Island Grill - ‬14 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive

About this property

Fairmont Orchid

Putting you within a 10-minute drive of Mauna Lani Resort Golf Course, Fairmont Orchid offers a private beach where you can enjoy cabanas, beach massages, and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Hale Kai Restaurant, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a golf course, and a beach bar. Fellow travelers say great things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

At a glance

DONE

Hotel size

    • 540 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 38 per day; includes in/out privileges)
    • Onsite valet parking (USD 45 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Tennis lessons
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Canoeing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Paddleboard on site
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Golf course on site
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • 10 outdoor tennis courts
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Hale Kai Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.
Browns Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.
Binchotan: Bar & Grill - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
The Orchid Court - Onsite buffet restaurant. Open daily.
Luana Louge - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 56.62 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Bicycle storage
    • Business center/computer access
    • Concierge service
    • Faxes
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 50 for adults and USD 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per day
  • Pets are allowed for an extra charge of USD 75 per pet, per night

Parking

  • Self parking costs USD 38 per day with in/out privileges
  • Valet parking costs USD 45 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
State tax ID - TA-052-830-4128-01

Also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid offer free cancellation for a full refund?

Yes, Fairmont Orchid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Orchid?

Yes, there's an outdoor pool.

Are pets allowed at Fairmont Orchid?

Yes, dogs are welcome. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75 per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Orchid?

Yes. Self parking costs USD 38 per day. Valet parking costs USD 45 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Fairmont Orchid?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Fairmont Orchid and nearby?

Have fun with onsite activities like rowing, snorkeling, and surfing, and practice your swing at the golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Orchid also has 2 bars, a private beach, and an outdoor pool, as well as a 24-hour fitness center, a sauna, and a garden.

Are there restaurants at or near Fairmont Orchid?

Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does Fairmont Orchid have any outdoor private spaces?

Yes, every room features a lanai.

What's the area around Fairmont Orchid like?

Fairmont Orchid is located on the waterfront, a short 18-minute walk from Mauna Lani Historic Park and 16 minutes' walk from Great 4-D Movie Ride.

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Lovely stay
Was good. Super busy with the holiday. Staff great. Food good.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good not great - lots of kids
The room was amazing The property was nice but lots of kids - almost no place to escape if you don't have kids The beach didn't have umbrellas or nice chairs to lay on (those are at the pool) unless you paid hundreds of dollars extra Restaurants were okay - we mostly ate out Beautiful beach Lots of activities but you have to reserve everything and you get charged $50 if you no show (which is insane for something like water aerobics)
Elizabeth, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shirin, 4-night trip
Verified Hotels.com guest review

6/10 Good

Resort condition could use improvement
Stayed for honeymoon. Great snorkeling spots but hotel condition not consistent with its price class. Multiple squeaky elevators, very noisy all day and night even a few rooms away. Hot water can take a couple of minutes, which is fine, but why not tell guests about it upfront? Wayfinding throughout the property could be improved. Annoying beeps in parking lot area and poor signage. On the plus side, beautiful landscaping, excellent turndown service, great access to towels, gear, etc. Friendly staff, great (resort priced) food options. Could be great with a but more focus on the basics.
Erik, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abigail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Fairmont orchid is a lovely, family and romantic get away. The staff couldn’t have been more friendly and helpful! I especially liked the intimate feeling of the grounds which were beautiful! I would definitely come back!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harman, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed our stay. Seems like they are trying to put money into the property to upgrade rooms. The need to focus on doing a few things to enhance the customer experience...like selling beer and soda's at their gifts shops....like having a book donation and pick up. Little things that make it a better experience for the people spending all the money. They have great retail space but not much for the guests to buy. Make it so no one wants to leave and dont have to pay $10 for a beer, but cango into a shop in the place and buy 2 for $5...make sense?
Jonathan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 4-night trip
Verified Expedia guest review

8/10 Very good

The property is gorgeous, all the common areas are clean and beautiful. Lobby and the view as you walk in is like a painting. Staff will go out of their way to help, and are all super nice and friendly. This is Hawaii, so everything is expensive, and this hotel very much fits the bill. $50 breakfast buffet per person and $25 mixed drinks at the outdoor bar. My one real complaint is the resort is seriously lacking a good espresso machine and someone who knows how to use it, remedied by a coffee shop a few minutes away by car. The room was large and well appointed, if a little dated and some sliding doors didn't operate smoothly.
Oleg, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Area! Construction noise
Lloyd, 2-night trip
Verified Expedia guest review

8/10 Very good

Tori, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Keith Vincent, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Can’t wait to go back
Loved this. As good as fairmont maui except less crowds. Beautiful property? Great restaurants, excellent service and better value than Maui.
Dan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was excellent , amazing hotel , staff go above and beyond to ensure you are happy and have a pleasant stay overall a great experience couldnt have asked for a better stay , will highly recommend. Thank you !
pooja, 5-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with amazing snorkeling in its private bay. We saw sea turtles, eels, and lots of bright, tropical fish. The garden view rooms are stunning with lots of waterfalls and lush landscapes on the property. Highly recommend!
Katie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The protected ocean cove was spectacular.
Larry Alan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful!!! Family friendly!
Janet Mae, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review