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Fairmont Orchid

4.5 star property
Luxury beachfront resort with golf course, near Mauna Lani Resort Golf Course

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Photo gallery for Fairmont Orchid

Outdoor pool, cabanas (surcharge), pool umbrellas
4 restaurants, lunch, dinner served; international cuisine
Exterior
Outdoor wedding area
Private beach, white sand, beach cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 10 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CA $856
CA $1,091 total
includes taxes & fees
Mar 29 - Mar 30

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Newly Renovated)

View from room

Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
On the beach, sun loungers, beach umbrellas, beach towels

The Westin Hapuna Beach Resort

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.8 out of 10, Excellent, 1,003 reviews
The Westin Hapuna Beach Resort
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About the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive - 2.2 km
  • Mauna Lani Beach - 9 min drive - 4.3 km
  • Waikoloa Beach Golf Course - 14 min drive - 8.3 km
  • Anaehoomalu Beach - 16 min drive - 10.1 km
  • Hāpuna Beach State Recreation Area - 18 min drive - 12.4 km

Getting around

  • Kamuela, HI (MUE-Waimea-Kohala) - 35 min drive
  • Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬16 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Island Vintage Coffee - ‬13 min drive
  • ‪A-Bay's Island Grill - ‬14 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive

About this property

Fairmont Orchid

Putting you within a 10-minute drive of Mauna Lani Resort Golf Course, Fairmont Orchid offers a private beach where you can enjoy cabanas, beach massages, and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Hale Kai Restaurant, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a golf course, and a beach bar. Fellow travelers say great things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

At a glance

DONE

Hotel size

    • 540 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 38 per day; includes in/out privileges)
    • Onsite valet parking (USD 45 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Tennis lessons
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Canoeing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Paddleboard on site
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Golf course on site
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • 10 outdoor tennis courts
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Hale Kai Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.
Browns Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.
Binchotan: Bar & Grill - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
The Orchid Court - Onsite buffet restaurant. Open daily.
Luana Louge - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 56.62 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Bicycle storage
    • Business center/computer access
    • Concierge service
    • Faxes
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 50 for adults and USD 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per day
  • Pets are allowed for an extra charge of USD 75 per pet, per night

Parking

  • Self parking costs USD 38 per day with in/out privileges
  • Valet parking costs USD 45 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
State tax ID - TA-052-830-4128-01

Also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid offer free cancellation for a full refund?

Yes, Fairmont Orchid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Orchid?

Yes, there's an outdoor pool.

Are pets allowed at Fairmont Orchid?

Yes, dogs are welcome. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75 per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Orchid?

Yes. Self parking costs USD 38 per day. Valet parking costs USD 45 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Fairmont Orchid?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Fairmont Orchid and nearby?

Have fun with onsite activities like rowing, snorkeling, and surfing, and practice your swing at the golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Orchid also has 2 bars, a private beach, and an outdoor pool, as well as a 24-hour fitness center, a sauna, and a garden.

Are there restaurants at or near Fairmont Orchid?

Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does Fairmont Orchid have any outdoor private spaces?

Yes, every room features a lanai.

What's the area around Fairmont Orchid like?

Fairmont Orchid is located on the waterfront, a short 16-minute walk from Great 4-D Movie Ride and 18 minutes' walk from Mauna Lani Historic Park.

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Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay
Was good. Super busy with the holiday. Staff great. Food good.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good not great - lots of kids
The room was amazing The property was nice but lots of kids - almost no place to escape if you don't have kids The beach didn't have umbrellas or nice chairs to lay on (those are at the pool) unless you paid hundreds of dollars extra Restaurants were okay - we mostly ate out Beautiful beach Lots of activities but you have to reserve everything and you get charged $50 if you no show (which is insane for something like water aerobics)
Elizabeth, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shirin, 4-night trip
Verified Hotels.com guest review

6/10 Good

Resort condition could use improvement
Stayed for honeymoon. Great snorkeling spots but hotel condition not consistent with its price class. Multiple squeaky elevators, very noisy all day and night even a few rooms away. Hot water can take a couple of minutes, which is fine, but why not tell guests about it upfront? Wayfinding throughout the property could be improved. Annoying beeps in parking lot area and poor signage. On the plus side, beautiful landscaping, excellent turndown service, great access to towels, gear, etc. Friendly staff, great (resort priced) food options. Could be great with a but more focus on the basics.
Erik, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is great
ronald, 8-night family trip
Verified Travelocity guest review

10/10 Exceptional

Abigail, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place if you don't spend a fortune eating there a lot. We went to every restaurant on site. The room service breakfasts were amazing, but the rest of the meals were just good. Negatives about the place are that it seemed like every other day in the North Tower (facing the golf course) it is loud starting at 6am with apparently excessive mowing. There was also a worker spraying what was apparently weed killer all around the central green space and kids were looking for lizards in the bushes while he was doing it in the middle of the day! Parents were shooing the kids away from it. If they addressed those concerns we would happily spend another vacation there.
Allan, 8-night family trip
Verified Expedia guest review

8/10 Very good

Great place to stay on a gorgeous stretch of beach. Spacious rooms, welcoming staff and a lovely pool.
Richard, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Good property, but super expensive dining options. Breakfast is super expensive especially for vegetarian folks with limited options.
satyam, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Azat, 9-night trip
Verified Expedia guest review

10/10 Exceptional

sue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Juean, 5-night trip
Verified Expedia guest review

6/10 Good

Renuka, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Fairmont orchid is a lovely, family and romantic get away. The staff couldn’t have been more friendly and helpful! I especially liked the intimate feeling of the grounds which were beautiful! I would definitely come back!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is excellent by any measure. The lobby and surrounding patio is gorgeous; especially at night with the torches lit. There was a guitarist each night with drink/food service. Pool area is beautiful; plenty of chairs for all guests which is unusual. Drink/food service was always available. The entire grounds is well manicured. The lagoon is very pretty and loaded with fish. Many places to sit of an evening with several fire places on the grounds and near the beach. Really a lovely setting. Only downside was the price of food which did borderline a little silly. Breakfast, although very good food quality and presentation, price was $50 per person. Drinks are $14 and above. Dinner was very good, again very high priced. We noted many persons were going to the nearby grocery store up the road to stock up. Very nice food choices at store but keep in mind there is no microwave in the rooms. Rooms were perfect.
Mike, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Ann, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible stay, luxurious from even the first walk into the lobby with a stunning view. Also really enjoyed the drinking water stations
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Harman, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Gino, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Orchid is absolutely beautiful! The grounds are immaculate and pool is the perfect size with a separate section for adults. The food options are good. We especially enjoyed the breakfast buffet that had about every option you could imagine. The beach is ideal for kids with no breaking waves, a sandy beach, and safe clear waters for snorkeling! It's just a short walk to a nice grocery store, shops, and more dining options. Our trip was just about perfect!
Tom, 4-night romance trip
Verified Expedia guest review