I had initially held high expectations for my stay at Le Meridien, but unfortunately, my experience fell short of what I anticipated. To begin with, the air conditioning and light switches in the first room were malfunctioning, creating an inconvenience. Promptly, I raised a complaint, leading to a room change the following day. However, the new room also had issues with the air conditioning, requiring another call for repairs. Overall, my dissatisfaction with the accommodations was notable.
Despite the room-related challenges, I must commend the staff, including the manager, for their exceptional friendliness and responsiveness to my concerns. Their professionalism and willingness to address issues were commendable, making the experience more bearable.
In summary, while the personnel at Le Meridien were exemplary, the room conditions left much to be desired. There is room for significant improvements in the maintenance and functionality of the facilities, ensuring a more seamless and enjoyable stay for future guests.