Guests
All properties in Yokohama, Kanagawa Prefecture, Japan

Yokohama Bay Sheraton Hotel & Towers, Yokohama

4-star hotel with indoor pool, connected to a shopping center, near Yokohama Museum of Art

  • Free WiFi
From
$199 CAD

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Room, 1 King Bed, Non Smoking, City View - City View
  • Lobby
Lobby. Image 1 of 205
1 / 205Lobby
1-3-23 Kitasaiwai, Yokohama, 220-0004, Kanagawa-ken, Japan
8.8.Fabulous.
  • The staff was very friendly and professional. Rooms were very clean and comfortable.

    Apr. 2, 2021

  • This hotel was beautiful! Very clean and relatively well renovated!

    Feb. 23, 2020

See all 260 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Transportation options
Shopping
Dining options
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 348 smoke-free guestrooms
  • 7 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking

What’s around

  • In Nishi
  • Pacifico Yokohama - 26 min walk
  • Landmark Tower - 29 min walk
  • Yokohama Cosmo World - 34 min walk
  • Yokohama Museum of Art - 25 min walk
  • Yokohama Stadium - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • City Room, 1 Single Bed, Non Smoking, City View
  • Room, 1 Double Bed, Non Smoking, City View
  • Room, 2 Single Beds, Non Smoking, City View
  • Deluxe Room, 1 Double Bed, Non Smoking, City View (Standard Deluxe)
  • Club Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, City View
  • City Suite, 1 Double Bed, Non Smoking, City View (One bedroom Suite Twin, 1 Bedroom)
  • Luxury Room, 1 King Bed, Non Smoking, City View (Luxury Deluxe)
  • Luxury Room, 1 King Bed, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 2 Single Beds, Non Smoking (Luxury Deluxe)
  • Deluxe Room, 1 Double Bed, Non Smoking, City View (Club Level)
  • Luxury Room, 2 Single Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View

What’s around

Landmarks

  • In Nishi
  • Pacifico Yokohama - 26 min walk
  • Landmark Tower - 29 min walk
  • Yokohama Cosmo World - 34 min walk
  • Yokohama Museum of Art - 25 min walk
  • Yokohama Stadium - 2.4 mi / 3.9 km
  • Yokohama Marine Tower - 2.8 mi / 4.5 km
  • Shinyokohama Raumen Museum - 4.4 mi / 7.1 km
  • Sankei-en Park - 6.4 mi / 10.3 km
  • Kawasaki Daishi - 10.7 mi / 17.3 km
  • Hasedera - 23.4 mi / 37.7 km

Getting around

  • Haneda Airport (HND) - 30 min drive
  • Yokohama Station - 4 min walk
  • Kanagawa Station - 13 min walk
  • Hiranumabashi Station - 14 min walk
  • Shin-Takashima Station - 15 min walk
  • Takashimacho Station - 17 min walk
  • Mitsuzawashimocho Station - 18 min walk
map
See on map
1-3-23 Kitasaiwai, Yokohama, 220-0004, Kanagawa-ken, Japan

At a glance

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1900 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub

Working away

  • Business center
  • Number of meeting rooms - 12

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Dining

Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner.

Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Compass - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Bay West - This bar serves dinner only. Open daily.

Small print

Also known as

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton & Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton
  • Yokohama Bay Sheraton Hotel & Towers Yokohama

Optional extras

Facility access costs JPY 2160 per person, per day. Facilities include fitness facilities and a swimming pool.

Self parking costs JPY 1900 per night with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of JPY 3751 for adults and JPY 1875 for children (approximately)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Yokohama Bay Sheraton Hotel & Towers does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1900 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there are 7 onsite restaurants, featuring seafood and garden views. Nearby restaurants include TGI Friday's (3-min walk), Manten Gyoza (3-min walk), and Din Tai Fung (3-min walk).
  • Yokohama Bay Sheraton Hotel & Towers has an indoor pool and a spa tub, as well as a fitness center and access to a nearby health club.
8.8.Fabulous.
  • 8.0.Very Good

    A little ripper of a hotel, worth it if you want t

    Michael, 1 night trip, Sep. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recommend highly

    Love Yokohama Bay Sheraton. The service is impeccable, the facility is clean, and the location is perfect for shopping and restaurant.

    Yoshimi, 3 night family trip, Aug. 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location

    Room is spacious and convenient location Breakfast buffet was sub par...they can do. Better than that!

    2 night trip, Jul. 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Having to pay additional charge to use the gym when the booking is already expensive is outrageous! This requirement should be made transparent during the booking process. If this fact was known I would not have booked the hotel.

    5 night business trip, Jul. 3, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Like: Very near to Train Station Dislike: See list below 1. Charges of Yen 2100 for Swimming Pool, Gym and other for each time of use. Absurd, no other hotel charges 2. Same breakfast everyday and really limited options. Even the fruits also same for all 11 days watermelon, pineapple and sugar soaked Lychee... seriously 3. No bathrobes, iron and iron table 4. No shoe cleaning items 5. Rooms are really small as compared to competition Unfortunately had to book because of office but certainly not in the next trip which is due next month

    10 night business trip, Jul. 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great but nickel and dime to death

    Great spot central to everything, cozy bed. I thought the cover charge to even go in the bar was an insult and charging to use the gym (with no notice anywhere) was crazy. Even as an elite member of SPG. Definitely will consider somewhere else next time despite the nice room.

    2 night business trip, Jun. 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was great except the mold in the shower.

    1 night trip, May 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location

    Fab location, big clean bedrooms but tad pricey!

    Sarah, 1 night family trip, Apr. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like close location to Yokohama station and various store. I bought audio device at nearby big store. After returned to hotel I had a quick question and could make a quick return to the store for getting quick advice. I was so happy to be staying the hotel.

    Hiro, 1 night trip, Apr. 9, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Only thing I have complain is the size of the gym it has. It is too small.... The rest of the services were perfect!!!

    Shunsuke, 1 night business trip, Feb. 26, 2019

    Verified Hotels.com guest review

See all 260 reviews