Leonardo Hotel Cheltenham puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Quays. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bar and Grill, which serves Modern European cuisine and is open for breakfast. Other highlights at this eco-certified hotel include a fitness center, a sauna, and a steam room. Fellow travelers like the helpful staff and overall property condition.
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 7 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Sauna
Steam room
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16 per person
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
Fitness facilities
Sauna
Swimming pool
Parking
Self parking costs GBP 7 per night
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the heated pool
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Also known as
Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham
Frequently asked questions
Does Leonardo Hotel Cheltenham offer free cancellation for a full refund?
Yes, Leonardo Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Leonardo Hotel Cheltenham?
Yes, there's an indoor pool.
Are pets allowed at Leonardo Hotel Cheltenham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Leonardo Hotel Cheltenham?
Yes. Self parking costs GBP 7 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Leonardo Hotel Cheltenham?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Leonardo Hotel Cheltenham and nearby?
Leonardo Hotel Cheltenham has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Leonardo Hotel Cheltenham?
Yes, Bar and Grill offers Modern European cuisine.
What's the area around Leonardo Hotel Cheltenham like?
Leonardo Hotel Cheltenham puts you in the heart of Cheltenham. Popular attractions include Cheltenham Racecourse, which is 7 minutes away by car.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Feb 2025
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2025
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2025
Lovely hotel just off rhe motorway
Lovely hotel. Short distance from the motorway is perfect. Very accomodating staff. Clean, spacious rooms. Excellent breakfast and health club. It was a great stay.
Ruth
Ruth, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Jan 2025
Not sure why a two single bedroom doesn’t receive complimentary biscuits and a double bedroom does. Pay the same amount.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Jan 2025
Leesa
Leesa, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Fantastic Christmas
This is the third Christmas my brother and I have stayed at the Leonardo and it just gets better and better. The staff are all outstanding, nothing it too much trouble and they are all cheerful and helpful. My brother loves to swim and I love all the places I can hide away to read. We also visit at other times but Christmas is the best
Helen
Helen, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
1 Jan 2025
The hotel is not in a great condition, and is starting to show its age.
We had extremely noisy neighbors who were up all night, I tried to call down to reception but no one answered, so went down but again no one to be found.
Oliver
Oliver, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Mr M
Good
Mugove
Mugove, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Ivan
Ivan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Nigel
Nigel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Hotel good
Very good gym
Good breakfast
Parking in this area should be without charge
shlomo
shlomo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Hotel was clean and tidy. Good size room. Ok location
SAMANTHA
SAMANTHA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Anne
Anne, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Jenny
Jenny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Nov 2024
Last minute booking on route. Thought a swim would be nice but pool closed.
Nothing on website so was a disappointment
Andy
Andy, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
8 Nov 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
7 Nov 2024
Choose somewhere else
Positives
1. The staff at the front counter when checking in and out are helpful.
2. Plenty of pillows for your bed.
3. Large room.
4. Large TV.
Negatives.
1. The heat in the room makes it difficult to sleep. Aircon is not installed.
2. The extractor fan in toilet didn't work so the mirrors would steam up and long term this will lead to damp in the room.
3. There is a sewage smell that leaks into he room from the sink and bath in the bathroom.
4. The shower curtain smells like it has mold trapped in its pores.
5. The gym has not been maintained so everything you touch is covered in rust.
6. The car park in the front has not been maintained so it has no lines and people park selfishly and take up 2 car spaces.
7. I made a request for poached eggs. Somehow this was also too much to ask. The egg had a strange tangy taste to it, so I'm not sure how it was prepared.The coffee is terrible, again I'm not sure how coffee can go wrong.