Benito Juarez International Airport (MEX) - 22 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive
Mexico City Fortuna Station - 11 min drive
Tlalnepantla de Baz Station - 15 min drive
Mexico City Buenavista Station - 17 min drive
Zocalo Station - 3 min walk
Allende Station - 7 min walk
Bellas Artes Station - 13 min walk
Restaurants
El Balcón del Zócalo Restaurante - 2 min walk
Terraza Primer Cuadro - 1 min walk
McDonald's - 1 min walk
Tacos de Canasta "Los Especiales - 1 min walk
Hotel Majestik - 1 min walk
About this property
Best Western Majestic
You'll be in a fantastic location at Best Western Majestic, just a 5-minute walk from Zócalo and Metropolitan Cathedral. For a bite to eat, guests can check out La Terraza, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Zocalo Station is 3 minutes and Allende Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
84 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1937
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Espresso maker
Iron/ironing board (on request)
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Terraza - This restaurant serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 225 per person
Housekeeping is offered for an extra charge
Renovations and closures
The property is closed between September 15 and September 16.
Children & extra beds
In-room babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City
Frequently asked questions
Is Best Western Majestic currently open?
The property is closed between September 15 and September 16.
Are pets allowed at Best Western Majestic?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Majestic?
Sorry, there's no onsite parking at Best Western Majestic.
What are the check-in and check-out times at Best Western Majestic?
Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Best Western Majestic?
Yes, there's an onsite restaurant, La Terraza.
What's the area around Best Western Majestic like?
Best Western Majestic is in Historic Center, a short 3-minute walk from Zocalo Station and 3 minutes' walk from Zócalo. Travelers give top marks for the hotel's prime location.
Best Western Majestic Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
24 Jan 2025
Terrible service, and facilities
Old, shower was low on pressure, even cold water at times, we had alot of cockroaches, poor lighting, unfriendly staff, would not honor accomodations since we used other apps to book. Please docnot recommend to your customer base.
Genaro
Genaro, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Jan 2025
Hotel from hell
Worst hotel ever. My room had no real window, the carpet was tattered, i felt creepy crawlers on my legs! Bathroom was disgusting and toilet did not work. I cannot believe this hotel is even rated! I will push fir a full refund, i left 2 hrs after checking in and they didnt care!
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Nice place to stay
This hotel was a nice place to stay. It was brightly decorated for the holidays and many landmarks were within walking distance. There were also a lot of great places to eat and shop nearby. I wish our room had a window, it would have made spending time in the room a bit more pleasant.
The only thing that was a little upsetting was that we arrived early. The desk told us we could check in but there would be an additional charge. We told the desk that we would wait until the check in time to check in. When we came back they said they didn't have our rooms ready. That they had one room we selected available but if we wanted to we could get another room but it would be an additional charge. I asked him why we didn't have rooms if they were booked in advance. He said that he may have rooms but they were not ready and he didn't know how much time before they were ready. Once again I asked why they were not ready if they knew we reserved ahead of time and we had arrived hours prior. He said that he would check and try to get our rooms ready as soon as possible. We didn't get our rooms until over half an hour later and nothing was done to make up for the inconvenience.
Aside from that everything else was pleasant.
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Perfect
Hotel was absolutely beautiful, excellent location. Gorgeous view of el zocalo
Leticia
Leticia, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
This is the place to stay if ypu want to visit Centro de Mexico..everything is within a walking distance
LETICIA
LETICIA, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Lovely place
Manuel
Manuel, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Oct 2024
Marcos
Marcos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2024
Wei
Wei, 7-night trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Excelente servicio y muy amables
Hugo
Hugo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Great staff!!!! Love the view of my room! Dream come true, waking up too the Mexican Flag!!!
Silvia
Silvia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
matilde
matilde, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Yhara
Yhara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Ernso
Ernso, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
It's right by the cathedral and just a half mile from Palacio de Bellas Artes. It's on the corner of the Zócalo square I don't know the right term for it. It is lively though so if you don't like noise it might not be your place. But very happening.
Ronda
Ronda, 1-night trip
Verified Expedia guest review
4/10 Fair
6 Oct 2024
Yo much noise at night
EDUARDO
EDUARDO, 3-night trip
Verified Expedia guest review
2/10 Poor
3 Oct 2024
Never rent room again
Maria
Maria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
Good location
Gary
Gary, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
Friendly staff and very welcoming
Ruben
Ruben, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Sep 2024
Staff is excellent. Clean hotel. Location was the best.
Rodolfo
Rodolfo, 3-night trip
Verified Expedia guest review
4/10 Fair
25 Sep 2024
Very convenient to restaurants. I didn't like the fact that it doesn't have air conditioning. aand that we have tovpay extra at the desk for my wife . I had stayed on Zócalo central and the Grand Hotel and didn't required me yo pay extra as a couple. Other than that it was great. staa
Arnulfo
Arnulfo, 4-night trip
Verified Expedia guest review
2/10 Poor
14 Sep 2024
Property is very close to Zocalo square and shops. Hotel rooms has no a/c and very2 outdated. Staff are not polite. Room keys always not working. Rooms are not sound proof. Aside from being loud outside there are also noises from above floors. I wouldnt even think of recommending this to my friends.
Leoncia
Leoncia, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Elizabeth
Elizabeth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
michael
michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Great experience
Rosario
Rosario, 5-night trip
Verified Expedia guest review
8/10 Very good
6 Sep 2024
For the area the price is very affordable, it needs a little remodeling in the bathrooms but it is very clean and comfortable.