Would highly recommend. ALL staff were lovely and helpful, however, the staff in the restaurant were above and beyond helpful and gracious (in particular, Sara, our waitress made us feel so welcome we felt part of the Oaks family). We had a wheelchair accessible room, and although compact (hotel room) it catered for my mobility issues to the highest degree - dare I say, designed by someone with a disability perhaps? - and it was far superior to other hotels we've stayed in with larger rooms - none I've experienced (over many years) have done it better than Oaks on the Esplanade in Cairns! Well done, and keep up the great work! Would love to return one day :) 5 stars!!