Novotel Brisbane South Bank Hotel

Photo gallery for Novotel Brisbane South Bank Hotel

Primary image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Brisbane South Bank Hotel

UNESCO Sustainable Travel Pledge

Novotel Brisbane South Bank Hotel

4.5 star property
Luxury hotel with outdoor pool, near Brisbane Convention and Exhibition Centre

8.8/10 Fabulous

709 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $174
Price available on 06/24/2022
Map
38 Cordelia Street, South Brisbane, QLD, 4101
Main amenities
  • 238 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 3 meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In South Bank
  • Brisbane Convention and Exhibition Centre - 4 min walk
  • South Bank Parklands - 7 min walk
  • Queensland Performing Arts Centre - 10 min walk
  • Treasury Casino - 14 min walk
  • North Quay - 15 min walk
  • Queen Street Mall - 18 min walk
  • Lady Cilento Children's Hospital - 18 min walk
  • Brisbane City Hall - 19 min walk
  • Mater Private Hospital Brisbane - 19 min walk
  • King George Square - 20 min walk

Getting around

  • Brisbane Airport (BNE) - 21 min drive
  • South Brisbane Station - 9 min walk
  • South Bank Station - 13 min walk
  • Brisbane Roma Street Station - 23 min walk

About this property

Novotel Brisbane South Bank Hotel

When you stay at Novotel Brisbane South Bank Hotel, you'll be within a 15-minute walk of South Bank Parklands and Treasury Casino. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Spice Central , which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer minibars and room service. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 238 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Parking
  • Onsite self parking (AUD 32 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (485 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord

Languages spoken

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for AUD 10 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of AUD 28 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 50.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 32 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darrin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We would not stay again.
Good things - Hotel is beautiful, staff are lovely, bed is comfy. Bad things - is located away from main Southbank area so it’s a 10 minute walk anywhere, you have to pay $30 for parking which is a 10 min walk away from the hotel (not good enough), you have to pay for wifi and to use the chrome cast on the TV, there was no minibar! For the price of a night this should ALL be included. We would not stay again, there are lots of better places in Southbank.
1-night trip
Verified Hotels.com guest review

8/10 Very good

PERFECTLY LOCATED
CLOSE TO EVERYTHING .....EASILY WALK TO SOUTHBANK OR INTO THE CBD...JUST A 10 MIN WALK ACROSS THE BRIDGE.. STAFF ALWAYS FRIENDLY AND OBLIGING...ALWAYS CLEAN AND COMFORTABLE.
Raelene, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Graham, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Denise, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property was good location, room was clean, ph in room wouldn’t work, had to walk down to reception to get more pillows as there were two double beds 4 guests and only two pillows! Overall was nice!
RiccaDonna, 2-night family trip
Verified Wotif guest review

2/10 Poor

Byron, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great quiet location - easy walk to restaurants and all Southbank has to offer. easy undercover parking. Nicely appointed room with very comfy bed.
Suzzanne, 1-night romance trip
Verified Wotif guest review