7620 Pan American East Fwy NE, Albuquerque, NM, 87109
What's nearby
Balloon Fiesta Park - 4 min drive
Sandia Casino - 5 min drive
Albuquerque Convention Center - 11 min drive
ABQ Uptown - 11 min drive
University of New Mexico - 12 min drive
Getting around
Albuquerque International Sunport (ABQ) - 15 min drive
Alvarado Transportation Center - 11 min drive
Restaurants
Chick-fil-A - 2 min drive
Whataburger - 4 min drive
McDonald's - 2 min drive
Boxing Bear Brewing Co - Firestone Taproom and Brewery - 3 min drive
Cracker Barrel - 13 min walk
About this property
Pan American Inn & Suites
Pan American Inn & Suites puts you within a 10-minute drive of Balloon Fiesta Park and Sandia Casino. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a fitness center and a garden.
Languages
English
At a glance
Hotel size
168 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Ski area nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (surcharge)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Cash deposit: USD 200.00 per stay
Optional extras
Safes in guestrooms can be used for an extra charge
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Dining venue(s)
Fitness facility
Outdoor pool
The following facilities are closed on Sunday and Monday:
Dining venue(s)
Fitness facility
Outdoor pool
Policies
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards.
Also known as
Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque
Frequently asked questions
Does Pan American Inn & Suites offer free cancellation for a full refund?
Yes, Pan American Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pan American Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Pan American Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pan American Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Pan American Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Pan American Inn & Suites?
No, this hotel doesn't have a casino, but Sandia Casino (5-min drive) and The Downs Racetrack and Casino (14-min drive) are both nearby.
What is there to do at Pan American Inn & Suites and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Pan American Inn & Suites?
Yes, there's an onsite restaurant.
What's the area around Pan American Inn & Suites like?
Pan American Inn & Suites is in Northeast Heights, a short 19-minute walk from Gruet Winery.
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Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
4.0/10
Amenities
6.4/10
Property conditions & facilities
Reviews
2/10 Poor
14 Mar 2020
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Verified traveller
1-night romance trip
Verified Expedia guest review
2/10 Poor
9 Mar 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Mar 2020
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Jerry
Jerry, 1-night trip
Verified Expedia guest review
2/10 Poor
4 Mar 2020
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Enrique
Enrique, 1-night family trip
Verified Expedia guest review
2/10 Poor
3 Mar 2020
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Verified traveller
2-night family trip
Verified Expedia guest review
2/10 Poor
1 Mar 2020
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
20 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
13 Feb 2020
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Melissa
Melissa, 1-night family trip
Verified Orbitz guest review
4/10 Fair
12 Feb 2020
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Jan 2020
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night!
On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink!
We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Jennie
Jennie, 1-night romance trip
Verified Expedia guest review
8/10 Very good
19 Jan 2020
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
tony
tony, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 Jan 2020
Stay Away From Here
I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
8 Jan 2020
Not a c working 👎👎👎
Vianey
Vianey, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
6 Jan 2020
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
5 Jan 2020
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
4 Jan 2020
Never again
Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
1 Jan 2020
We have stayed there before and was a great place to stay.
But over the last several monthes it went downhill very badly.
Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Verified traveller
4-night family trip
Verified Travelocity guest review
6/10 Good
25 Nov 2019
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Verified traveller
1-night romance trip
Verified Expedia guest review
2/10 Poor
21 Nov 2019
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
17 Nov 2019
Richard
Richard, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2019
The room smelled really bad of dog pee and there was no heat!!!
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
10 Nov 2019
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
5 Nov 2019
i wasn't too happy
it is good to make your own judgement, all people don't like the same things
Wilbert
Wilbert, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Nov 2019
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.