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Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly hotel with 3 restaurants, near Heraklion Port

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Executive Double or Twin Room | Beach/ocean view
View from property
Exterior
VIP Access

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

Down comforters, in-room safe, desk, laptop workspace

Superior Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Suite, Accessible

Down comforters, in-room safe, desk, laptop workspace

Executive Suite, Accessible

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Down comforters, in-room safe, desk, laptop workspace

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Suite, Balcony

Business Suite, Balcony

Business Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Room (Special Offer)

Economy Room (Special Offer)

Economy Room (Special Offer)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony

Superior Triple Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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includes taxes & fees
Dec 7 - Dec 8
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About the area

Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.2 km
  • Heraklion Town Hall - 4 min walk - 0.4 km
  • Historical Museum of Crete - 9 min walk - 0.8 km
  • Koules Fortress - 12 min walk - 1.0 km
  • Heraklion Port - 15 min walk - 1.3 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 13 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos Restaurant - ΠΑΠΑΔΗΜΗΤΡΙΟΥ Ν ΕΛΕΝΗ - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk

About this property

Capsis Astoria Heraklion Hotel

Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you within a 15-minute walk of Heraklion Port. Guests can indulge in massages, and Cafe Capsis, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, German, Greek, Italian, Spanish

At a glance

Hotel size

  • 131 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (EUR 14 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (4650 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1966
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Aegea View Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered valet parking costs EUR 14 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?
Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Capsis Astoria Heraklion Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:00 PM.
Are pets allowed at Capsis Astoria Heraklion Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Capsis Astoria Heraklion Hotel?
Yes. Valet parking costs EUR 14 per day.
What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Capsis Astoria Heraklion Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a 24-hour fitness center. Capsis Astoria Heraklion Hotel also has an arcade.
Are there restaurants at or near Capsis Astoria Heraklion Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.
What's the area around Capsis Astoria Heraklion Hotel like?
Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 2 minutes' walk from Eleftherias Square. Travelers say the area is walkable and good for shopping.

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Food
Restaurant
Rooftop pool
Bar
Bed
Airport

What guests liked

  • Breakfast options were abundant and delicious with a wide variety to choose from. (16 reviews)
  • The rooftop pool was a highlight, offering a relaxing atmosphere with plenty of deck chairs, towel service, and a bar. (13 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top Hotel - with a GREAT Rooftop Bar
I typically stay here for work trips to HER - Thia is the 6/7th time I've been here and it has an amazing rooftop bar (with great food!) to watch the sunset and work (or to catch some sun). I love the hotel and it's super close to everything. If you feel lazy there is also a gun there so it covers everything. Thank you Capsis team ❤️
Thomas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superb! Great Hotel in the heart of Heraklion! Room was clean and comfortable, staff are friendly and helpful! Lovely buffet breakfast and beautiful rooftop pool, bar & restaurant!
Lynne E, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

holly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and comfortable a little noisy at night.
Junaid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Athanasios, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yolande, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Georgia, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Fabulous Stay
A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Maddison, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Better options out there
Beds are way too old and uncomfortable.
Chris, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Book elsewhere!
Hotel was awful, very outdated. There was a terrible musty smell in our room that doesn’t go away, so bad. The bed was very low and hard, no comfort. Flooring was also peeling away. Shower head did not work properly, was broken. Very old, needs a big revamp!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus
Danny, 1-night trip
Verified Expedia guest review

4/10 Fair

Toby, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely, central hotel. Big rooms.
Marco, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good for exploring Heraklion
The hotel is right beside the Archeological Museum and within walking distance of many other attractions. Parking is available (EUR 14/night): you pause outside in the busy street, double-parking is normal, to unload luggage and the hotel staff will then take your keys and whisk the car away to somewhere else -- give 20 minutes notice whenever you want it back. The hotel has a slightly older feel to it, but our room was spacious with a good balcony, although a small ensuite bathroom; the bed was very comfortable and the air conditioning was very welcome. There was a very good choice of buffet options at breakfast. The rooftop pool is fairly compact and can be windy, but a blessing after a hot day of sightseeing!
P, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another good overall experience.
Always a very pleasant and friendly place to stay. Very handy for local buses to either the airport or the Ktel bus station.
Jacqueline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Strong mould damage in room
Hotel was advertised as having a rooftop pool and rooftop bar available “Highlight: Outdoor pool available! Only 5% of properties offer this in Heraklion.” Both were NOT available. We booked a twin room. The springs were easy to feel through the mattresses - so uncomfortable. They offered us to test 3 alternative rooms. The first had the same bed. The second had much better beds, but had a really bad mould smell in the room which couldn’t get rid of by opening the window, see the photo of the ceiling. The third room was a double bed that was also really hard and again springs were felt through the mattress. We walked into town and found another hotel that had a rooftop bar and fresh rooms and left Capsis without staying. They even charged us the full days parking for 2 hours of parking. Neither the hotel nor Hotels.com responded to our messages through the App. We lost all the money for the stay, even though the hotel did not have the services advertised and stank of mould
Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Awful, cold, dirty, not worth the cheap price
The rooms were tiny, cold, infested with ants and other insects, no heating, dingy bathrooms, dingy rooms with worn down linens, and “king” beds were two uncomfortable twin beds next to each other with no gap cover. We hand a constant stream of ants coming out of the drain and other assort disgusting insects (see photos)
2-night trip
Verified Hotels.com guest review