4/10 Fair
16 Feb 2025
Not impressed
Check in and keys should be digital these days. I shouldn’t have to stop at the desk for keys or a card.
The room was just okay. Decor was outdated. We had a suite. There was no bedding for the sofa bed. Called downstairs no answer. Had to go downstairs to get it. The sheet didn’t even fit the dirty mattress. We were given two pillows with one pillow case.
The TV had a terrible lag. Front desk told us to disconnect and wait 10 mins for it to reset and it would work.
The shower had a yellow spot on the wall where something had been removed. No exhaust fan in the bathroom. Writing under the mirror from the contractors that hasn’t been painted.
Casey
Casey, 1-night family trip
Verified Hotels.com guest review