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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
Escape to a serene paradise where you can unwind by the pool or tee off on the adjacent golf course. Savor every moment with delicious meals and family-friendly activities.

Choose dates to view prices

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
On the beach, beach umbrellas, beach bar
Couples treatment rooms, sauna, body treatments, aromatherapy
Superior Room, 1 King Bed, Beachfront | View from room
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $355
CA $429 total
includes taxes & fees
Apr 1 - Apr 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Pool view Doble

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Wardrobe or closet
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Altitude Club Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Ocean View Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Swim Out King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out King

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Superior Room, 1 King Bed, Beachfront

Junior Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Wardrobe or closet
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Ocean View Doble

Luxury Room, 2 Double Beds, Partial Ocean View

Deluxe Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Room, 1 King Bed, Garden View

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
On the beach, sun loungers, beach towels, beach massages

Hotel Riu Vallarta - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, (2800)
Hotel Riu Vallarta - All Inclusive
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About the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nuevo Vallarta Beach - 6 min drive
  • Playa Bucerías - 8 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 480 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale-watching nearby

Working away

  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.

What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?

Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?

Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.

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Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Tammy, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Overall good resort. Beautiful rooms and views.
Laurie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shay, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aldo Aurelio, 4-night trip
Verified Orbitz guest review

8/10 Very good

Beach view suite stay 9/10
My experience overall was great. The food, in my opinion, was amazing. The mexican food that was available at the buffet was overall satisfying. While I personally would have preferred more mexican cuisine. I understand the various cuisine options. The reason why I did not give this place a 5 star was due to the lack of transportation from and to the airport. Also, upon arrival, we didn't have change or smaller bills. Therefore, we tipped the baggage porter what we could at that moment. Only to hear him cussing up a storm outside. Very unprofessional. While I was tempted to address this, I figured it was best to enjoy our stay and not let someone that petty ruined our stay. Shout out to Javier, who got promoted from the buffet to the Mexican restaurant. Congratulations, my friend. Also, thank you to the ladies who helped during our arrival.
Antonio, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The Food left a lot to be desired, The Service good with the exception of the front desk , Quite a few of them need more customer service training, The Altitude and VIP Check in people and service were Excellent!!! And lastly the Extremely way to loud and Late Music will make us Choose differently next trip .
bryan, 4-night romance trip
Verified Expedia guest review

6/10 Good

At first we received a horrible room then they exchanged it for a smaller one but more clean and confortable. The food was amazing!
Ilze, 5-night family trip
Verified Expedia guest review

6/10 Good

There are areas in the property that are in desperate need of cleaning, especially the adult pool!
Yuri, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great place
Jovani, 2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible service. Food is not that great. We were given one price initially and when we got there they were charging us extra fees. Staff could be very snobby. There was not that many activities for kids. Everything was mainly for adults. It should be a family resort as they charge for kids the same price as adults. I would not recommend it. We stayed there for a week, were not satisfied.
GLORIA, 7-night family trip
Verified Expedia guest review

4/10 Fair

Watered down drinks, food with no flavor, person on microphone all day at pool, loud music until almost 12am. Nice staff that’s about the only plus
jorge, 3-night trip
Verified Expedia guest review

6/10 Good

Overall not a bad stay. The pools and bars are nice. There is a convention hall on site so it’s quite busy with guests for different events and can easily get crowded The mini bar in our room didn’t get cold, and didn’t get fixed. It was also only stocked every two days, which wasn’t great when needing bottled water. Food was decent, however the Buffet was basically the same each day. Service was on and off. Some days we were taken care of, other days, we didn’t even get spoken to by a server. Property is nice looking, and overall well kept.
Connor, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Brooklyn, 7-night trip
Verified Expedia guest review

6/10 Good

Shahin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

For our 1st trip to Mexico the Krystal Grand Neuvo did not disappoint. All the staff were so wonderful and accommodating. We loved the variety of restaurants. When we asked for a room upgrade there was no hesitation. The beach was beautifully well kept. We loved absolutely our experience and plan to bring our kids for our next trip!
Stephanie, 9-night romance trip
Verified Expedia guest review

6/10 Good

Cheryl L, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was fun and engaging, food was excellent, the pool relaxing. Check in was a breeze, and so was checkout, no hidden fees.
Dakota, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

It was great for the price! Lots of value. Food was decent, staff was good, room was clean. The overall design of the property was visually appealing but very inconvenient at ground level. When the resort is full, the walkways were not design for multiple people to walk side by side. Everyone moved around like ants in a line. Other than that we enjoyed our stay.
Marco, 1-night family trip
Verified Expedia guest review

8/10 Very good

Swimming areas were great. Beach service was excellent. Room service could be better
Andrew, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Joanie, 7-night family trip
Verified Hotels.com guest review

6/10 Good

The staff were very friendly. My room was too small and the buffet food was not very Mexican oriented, needs improvement
Sabina, 8-night family trip
Verified Expedia guest review

6/10 Good

Was an average place. For an all inclusive property I would not return to this resort again.
Warren S, 8-night family trip
Verified Expedia guest review

8/10 Very good

Pros: 1. Excellent customer service of hotel staff. Concierge was very attentive to our concerns and went above and beyond to improve/elevate our stay. Friendly staff who can generally understand English. 2. Nice family pool and infinity pool, clean grounds. 3. Mostly good food in restaurants. 4. There is a bike rental shop, convenience shop (under renos during our stay) and pharmacy (for toiletries and common meds) right in front of the property. Cons: 1. Wifi reception is spotty in most common areas other than the special guest lounge. Our first room (Standard) had virtually no wifi - a problem since I needed to be reachable by work. Concierge installed a wifi router/booster in our room after I explained my need. 2. Safety deposit boxes had battery issues. Action was quick but did not resolve issue in our first room. Upon follow up 2 days after, they immediately upgraded us for free to a Junior Suite Pool View room. The second safe also had battery issues but was fixed the following day. 3. Facilities need some cosmetic renovations (fresh coat of paint) but nothing of serious concern. 4. Hard to find a quiet spot to lounge. Both pools have music blaring. Adult pool always had thumping music that only a few guests seemed to enjoy. Whoever controlled the music does not read the crowd. 5. Horseback riding is available on the beach, independent of the hotel. But, horses will poop where they need to. 6. Buffet wait staff got slammed during the busy weekend.
Stevens Siman, 7-night romance trip
Verified Expedia guest review