I love visiting Helsingborg and this hotel is in a great location near the train and bus station in the heart of downtown. The staff is very friendly, breakfast has an incredible selection at a high quality, and the design and decor of the hotel is fabulous. I was disappointed, however, that there was no way to get to and from the hotel via ramp - there were only steps. The elevator also had issues. If you have accessibility needs, this hotel will be difficult to stay in. I could also hear my neighbors throughout the day and night and there was no phone to call down to reception with questions or asking for assistance. Overall, a very comfortable and pleasant stay despite poor accessibility.