Experience the essence of Yokohama at Hotel New Grand, where modern luxury meets natural charm. Stroll through the garden, indulge in French cuisine at one of four on-site restaurants or unwind with a coffee from the cafe.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Parking available
Laundry facilities
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Self parking
Room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
24-hour front desk
Garden
Front-desk safe
Laundry service
Feel at home (6)
Children stay free
Refrigerator
Cable/satellite TV service
Garden
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 65 of 65 rooms
View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking
[Late Check-in at 5PM] Tower Bay View Double, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
34 sq m
Sleeps 3
1 King Bed
View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking
[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Hair dryer
32 sq m
Sleeps 4
2 Twin Beds
View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower
[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 4
2 Twin Beds
View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking
[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 4
2 Twin Beds
View all photos for [Check-in 15:00] Run of the House
[Check-in 15:00] Run of the House
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Bidet
Designer toiletries
Sleeps 2
2 Twin Beds OR 1 Twin Bed
View all photos for [Check-in 15:00] Bayside Twin, Non Smoking
[Check-in 15:00] Bayside Twin, Non Smoking
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 5
2 Twin Beds
View all photos for [Check-in 15:00] Tower Bay View Double, Smoking
[Check-in 15:00] Tower Bay View Double, Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
34 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Tower Regular Twin, Smoking
[Check-in 15:00] Tower Regular Twin, Smoking
9.49.4 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 5
2 Twin Beds
View all photos for [Check-in 15:00] Bayside Double Room
[Check-in 15:00] Bayside Double Room
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
34 sq m
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Tower Side Double Room
[Check-in 15:00] Tower Side Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking
[Check-in 15:00] Grand Deluxe Twin, Non Smoking
9.69.6 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Hair dryer
34 sq m
Sleeps 4
2 Twin Beds
View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking
[Check-in 15:00] Tower High Floor Suite Double, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
64 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking
[Check-in 15:00] Tower Bay View Double, Non Smoking
9.29.2 out of 10
Wonderful
19 reviews
(19 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
34 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking
[Check-in 15:00] Grand Suite Double, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
56 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking
[Check-in 15:00] Grand Suite Twin, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
53 sq m
1 bedroom
Sleeps 4
2 Twin Beds
View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking
[Check-in 15:00] Tower Regular Twin, Non Smoking
8.88.8 out of 10
Excellent
21 reviews
(21 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 3
2 Twin Beds
View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking
[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Hair dryer
32 sq m
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Main Building Grand Double
[Check-in 15:00] Main Building Grand Double
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Hair dryer
Bidet
27 sq m
Sleeps 3
1 Queen Bed
View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking
[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking
10.010.0 out of 10
Exceptional
11 reviews
(11 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Hair dryer
32 sq m
Sleeps 5
2 Twin Beds
View all photos for Single Room, Main Building
Single Room, Main Building
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Bidet
Designer toiletries
20 sq m
Sleeps 1
1 Large Twin Bed
View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking
[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
64 sq m
1 bedroom
Sleeps 4
2 Twin Beds
View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking
[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking
9.29.2 out of 10
Wonderful
17 reviews
(17 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
34 sq m
Sleeps 3
1 King Bed
View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking
[Check-in 15:00] Tower Bay View Twin, Non Smoking
9.69.6 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Ocean view
Sleeps 4
2 Twin Beds
View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking
[Check-in 15:00] Tower Side Twin, Non Smoking
9.09.0 out of 10
Wonderful
16 reviews
(16 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 5
2 Twin Beds
View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking
[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking
9.89.8 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Sleeps 4
2 Large Twin Beds
View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking
[Check-in 15:00] Tower Bay View Twin, Smoking
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Bidet
32 sq m
Ocean view
Sleeps 4
2 Twin Beds
Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking
Sleeps 3
View all photos for Tower Building Standard Twin Room- Smoking
Tower Building Standard Twin Room- Smoking
Sleeps 2
View all photos for Standard Floor Bay View Hollywood Twin Room Tower Non smoking
Standard Floor Bay View Hollywood Twin Room Tower Non smoking
Sleeps 2
Grand Deluxe Twin Room Main Building
Sleeps 2
View all photos for Grand Club Floor High Floor Triple Room
Grand Club Floor High Floor Triple Room
Sleeps 3
Standard Floor Bay View Corner Double Room Tower Smoking
Sleeps 2
Grand Club Floor Twin Room High floor Non smoking
Sleeps 2
View all photos for Grand Club Floor Bay View Hollywood Twin Room
Grand Club Floor Bay View Hollywood Twin Room
Sleeps 2
View all photos for Grand Double Room Main Building
Grand Double Room Main Building
Sleeps 2
View all photos for Superior Floor Tower Side Double Room
Superior Floor Tower Side Double Room
Sleeps 2
[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking
Sleeps 2
View all photos for Grand Club Floor Bay View Corner Double Room
Grand Club Floor Bay View Corner Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 2
View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking
[Check-in 15:00] Tower Bay View Twin, Smoking
Sleeps 2
[Check-in 15:00] Tower Bay View Twin, Non Smoking
Sleeps 2
View all photos for Standard Floor Standard Twin Room Non smoking
Standard Floor Standard Twin Room Non smoking
Sleeps 2
View all photos for Standard Floor Bay View Corner Double Room Tower
Standard Floor Bay View Corner Double Room Tower
Sleeps 2
View all photos for Macarthur' Suite- Main Building
Macarthur' Suite- Main Building
Sleeps 2
View all photos for Grand Twin Suite Main Building
Grand Twin Suite Main Building
Sleeps 2
Standard Floor Bay View Corner Double Room Tower Non smoking
Sleeps 2
View all photos for Superior Floor Bay Side Twin Room
Superior Floor Bay Side Twin Room
Sleeps 2
View all photos for Superior Floor Bay Side Double Room
Superior Floor Bay Side Double Room
Sleeps 2
View all photos for Grand Club Floor Premier Double Suite
Grand Club Floor Premier Double Suite
Sleeps 2
View all photos for Tower High Floor Twin Room
Tower High Floor Twin Room
Sleeps 2
View all photos for Superior Floor Bay Front Hollywood Twin Room
Superior Floor Bay Front Hollywood Twin Room
Sleeps 2
View all photos for Tower Building Standard Floor Standard Twin Room
Tower Building Standard Floor Standard Twin Room
Sleeps 3
View all photos for Superior Floor Bay Front Corner Double Room
Superior Floor Bay Front Corner Double Room
Sleeps 2
Grand Twin Room Main Building
Sleeps 2
View all photos for Grand Double Suite Main Building
Grand Double Suite Main Building
Sleeps 2
View all photos for Superior Floor Bay Side Comfort Triple Room
Superior Floor Bay Side Comfort Triple Room
Sleeps 3
View all photos for Grand Club Floor Double Room High Floor
Grand Club Floor Double Room High Floor
Sleeps 2
View all photos for Grand Club Floor Premier Twin Suite
Grand Club Floor Premier Twin Suite
Sleeps 2
View all photos for Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking
Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking
Sleeps 3
View all photos for Grand Club Floor Presidential Suite
Grand Club Floor Presidential Suite
Sleeps 2
View all photos for Superior Floor Universal Design Room
Superior Floor Universal Design Room
Sleeps 2
View all photos for Premium Twin Room - Tower Building - Non-Smoking
Premium Twin Room - Tower Building - Non-Smoking
Sleeps 2
Run Of House
Sleeps 2
View all photos for Twin With Bayside-Superior Floor Non Smoking
Twin With Bayside-Superior Floor Non Smoking
Sleeps 3
View all photos for Premium Double Room - Tower Building - Non-Smoking
Premium Double Room - Tower Building - Non-Smoking
Sleeps 2
View all photos for Tower Building Standard Floor Bay View Hollywood Twin Room Smoking
Tower Building Standard Floor Bay View Hollywood Twin Room Smoking
Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
Yokohama Stadium - 12 min walk - 1.0 km
Red Brick Warehouse - 14 min walk - 1.2 km
Yokohama Cosmo World - 3 min drive - 1.7 km
Pacifico Yokohama - 4 min drive - 2.4 km
Getting around
Haneda Airport (HND) - 15 min drive
Ishikawacho station - 14 min walk
Kannai Station - 20 min walk
Sakuragicho Station - 25 min walk
Motomachi-Chukagai station - 5 min walk
Nihon-odori Station - 10 min walk
Bashamichi Station - 18 min walk
Restaurants
マクドナルド - 1 min walk
サンマルクカフェ - 3 min walk
SALONE 2007 - 4 min walk
重慶茶楼 本館 - 4 min walk
コーヒーハウス ザ カフェ - 1 min walk
About this property
Hotel New Grand
Hotel New Grand offers a great location, putting you within a 15-minute walk of Tokyo Bay and Yokohama Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Motomachi-Chukagai station is 5 minutes and Nihon-odori Station is 10 minutes.
Languages
English, Japanese
At a glance
DONE
Hotel size
230 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's garden will be closed from now to August 29, 2025 due to construction.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
DONE
Children
One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500 per day)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Bed rails
What to do
Discount at nearby fitness center
Working away
Business center
Meeting rooms
Conference space (4736 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1927
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Alarm clock
Premium bedding
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.
The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Sea Guardian 2 - Onsite bar. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.
Fees & policies
Parking
Self parking costs JPY 1500 per day
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama
Frequently asked questions
Does Hotel New Grand offer free cancellation for a full refund?
Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Grand?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Grand?
Yes. Self parking costs JPY 1500 per day.
What are the check-in and check-out times at Hotel New Grand?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel New Grand and nearby?
Hotel New Grand has a garden.
Are there restaurants at or near Hotel New Grand?
Yes, there are 4 onsite restaurants, featuring alfresco dining, French cuisine, and garden views.
What's the area around Hotel New Grand like?
Hotel New Grand is located on the waterfront in Chinatown, a short 5-minute walk from Motomachi-Chukagai station and 5 minutes' walk from Tokyo Bay. Travelers say this hotel is in a good location.
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Hotel New Grand Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
View
Service staff
Location
History
Restaurant
Chinatown
Bay
Waterfront
Harbors
What guests liked
Breakfast at the property was great and enjoyed daily at the NORMANDIE Restaurant. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 29, 2025
This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.
Patrick
Patrick, 2-night trip
10/10 Excellent
Jul 29, 2025
The staff was very professional at all times. The location was so convenient.
Patrick
Patrick, 3-night trip
10/10 Excellent
Mar 29, 2025
This place was great highly recommend!
Jacob
Jacob, 2-night trip
10/10 Excellent
May 18, 2025
A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.
Anne
Anne, 5-night trip
10/10 Excellent
Apr 6, 2025
Overall our stay was great!
Peachy
Peachy, 4-night trip
10/10 Excellent
Apr 30, 2025
Beautiful classic hotel
Thomas
Thomas, 1-night trip
10/10 Excellent
Apr 11, 2025
Friendly staff and great area, convenient
Bradford
Bradford, 1-night trip
10/10 Excellent
Mar 29, 2025
Nice helpful staff, large room, clean convenient to surrounding areas
LUZMINIA
LUZMINIA, 1-night trip
10/10 Excellent
Jun 13, 2025
Their service was very good
Manami Y
Manami Y, 2-night trip
10/10 Excellent
Apr 13, 2025
Great view and close to key attractions in Yokohama. Very friendly staff!
Sepehr
Sepehr, 2-night trip
10/10 Excellent
Apr 11, 2025
This hotel is one of the best we have stayed in. The staff are all incredible.
sharon
sharon, 2-night trip
10/10 Excellent
May 15, 2025
Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.
David
David, 1-night trip
10/10 Excellent
May 11, 2025
Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.
Marc
Marc, 6-night trip
10/10 Excellent
May 24, 2025
The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.
Steve
Steve, 3-night trip
8/10 Good
Aug 3, 2025
Good
WIN NAING
WIN NAING, 1-night trip
10/10 Excellent
Feb 20, 2025
No.1 Hotel
kilhak
kilhak, 1-night trip
8/10 Good
Jun 4, 2025
Good location, historical. The carpet and some walls need repair/maintenance.
Maki
Maki, 1-night trip
10/10 Excellent
Apr 21, 2025
Fast excellent services everywhere
KAM NONG
KAM NONG, 1-night trip
8/10 Good
Jul 22, 2025
I liked the property because it was within 1/2 mile (805 meters) of the Yokohama Passenger Cruise Terminal and walking distance to chinatown.
What I didn't like was that there was no shuttle service from the hotel to the cruise port, particularly since it's so close!
Diane
Diane, 2-night trip
6/10 Okay
May 27, 2025
Feels like an 80' hotel.
Mario
Mario, 2-night trip
10/10 Excellent
Apr 26, 2025
This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Lynne
Lynne, 2-night trip
10/10 Excellent
Apr 18, 2025
Very close to Chinatown.
Jesus
10/10 Excellent
Feb 26, 2025
Classical Gem of Yokohama
Beautiful, classy gem of Yokohama with well-trained, well-mannered, & pleasant staff. Definitely will stay again.. thank you for being there.
Verified traveller
1-night trip
10/10 Excellent
May 5, 2025
Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine.
Yvonne
Yvonne, 2-night trip
10/10 Excellent
Apr 12, 2025
This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property.
The staff are very attentive. We would return again.