Aston Kaanapali Shores, Lahaina

It is very good location and large room we were very comfortable.

Beautiful 2 story loft condo gorgeous nothing to say other than exceptional accomodations loved it

Cleaning staff and bellman very friendly. My suite was very nice

We loved the hotel and the spaciousness of the room. We were promised in our reservation a King bed and we only got a queen bed which meant my husband had to sleep on a roll away the whole stay as we aren't petite people. We didn't need room service most days and just requested fresh towels and toilet paper and they would just drop them on the floor and not put them where they should belong. They didn't clean out the garbages so I pretty much did that the whole time. But the hotel was perfect for our family of six because we had room and the parking was easy and affordable. The grocery store across the street was awesome too.

Enjoyed our stay at the hotel. Staff were friendly and accommodating. We were upgraded from a 1-bdrm to a 2-bdrm suite which was nice. However, room needs an uplift though. Our request for a late check-out was accommodated considering our flight was not till 10pm. Mahalo!

This resort should have gotten a perfect rating.The location is great, the staff were very friendly, and the room we stayed in was quite spacious and well kept. However, in the living room, the coffee table is topped with a sharp rectangular glass sheet. My wife and I both damaged our legs on the corners, so we did everything we could to keep our 15 month old away from the table. However, on night 5 he was standing close to the table and fell, smashing his mouth in to the long edge of the table. Blood came pouring out of his mouth and we spent the night consoling him and making sure the bleeding stopped. It's especially scary to happen in America where even insured people can lose their house over hospital bills. Luckily it was just a large gash to his gums that he recovered from (we think). But still, it's very dangerous and short sighted to have furniture like that in a resort that is supposed to be family friendly. it really impacted my enjoyment of the trip and we probably won't ever go back unless they make an effort to make things more child friendly. There was also a used band aid at the side of the pool that stayed there for 4 days, which our child could have easily grabbed if left unattended. Very very disappointing.

Amazing stay! The staff was incredibly friendly and helpful. I would recommend to anyone !

We stayed at the Kaanapali Shores-- I read some reviews and was a little nervous about the state of the room. But I was pleasantly surprised. We stayed on the penthouse level, 1 bedroom ocean view room. This room came with a king bed in the seperate bedroom and double bed in the pull out couch. There was 5 of us so we did need another bed. The pull out bed was noisey and felt springy but the kids didn't seem to mind. The room was very clean which is a huge deal to me and well stocked with towels and coffee, plates and pots and pans. The rooms was super quiet other then the ocean waves. The rest of the resort was beautiful, staff was wonderful (especially Sheena at the front desk). The Beach Club restaurant was really good and the staff was very friendly. Pools are larger then they look in the photos. Highly recommend and we will stay again.

It is a great place to stay but the hotel room cleaning could have been better. It never really smelled like it got cleaned just towels dropped off...

The loacation and the grounds are great, the hotel is a bit older but that was not the issue. I know most people don’t cook on vacation but the room really lacked the basics for cooking. The view was good but the parking lot below us was really loud and the bed was old and slopes to the middle. The location again was great but for the price the room lacked a lot of simple things.