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Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

4.5 star property
Luxury beachfront property with pool bar, near Cabo del Sol Golf

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Photo gallery for Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Serene poolside oasis with lush palm trees and luxurious loungers, perfect for relaxation. | Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Sun-kissed resort with vibrant pools and lush palm trees, perfect for a serene getaway. | Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Relaxing massage tables overlooking a serene beach, perfect for a tranquil spa experience. | Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Sun-drenched beachfront dining with ocean views, perfect for a relaxing meal. | Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Sun-kissed beach setup with palm trees and ocean views, perfect for a serene getaway. | Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
Main amenities
  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 6 bars/lounges
  • 6 outdoor pools and 4 hot tubs
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $640
includes taxes & fees
$533 per night
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 2 double beds

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club Deluxe 2 double beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 419 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 1 King size

Grand Club Deluxe 1 King size | Premium bedding, down comforters, pillowtop beds, minibar

Grand Club Deluxe 1 King size

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 419 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Solarium Ocean View, 2 Double

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Solarium Ocean View, 2 Double

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 bedroom Suite Ocean View

Terrace/patio

3 bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 2223 sq ft
  • Ocean view
  • Sleeps 9
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, pillowtop beds, minibar

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1413 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, down comforters, pillowtop beds, minibar

Honeymoon Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 1013 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Master Suite Ocean View

Villa Master Suite Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Villa Master Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1013 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Solarium Ocean View, 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Solarium Ocean View, 1 King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 419 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Hyatt Ziva Los Cabos- All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 2,851 reviews
The price is $553
includes taxes & fees
$553 per night
Feb 23 - Feb 24
Hyatt Ziva Los Cabos- All Inclusive
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About the neighborhood

Map
Carretera Transpeninsular Km 10.3, CSL-SJC, Lote A-1 Cabo del sol, Cabo San Lucas, BCS, 23410

What's nearby

  • Cabo del Sol Golf - 1 min walk
  • Santa Maria Beach - 5 min drive
  • Chileno Beach - 6 min drive
  • Medano Beach - 12 min drive
  • The Arch - 15 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 33 min drive
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Chileno Bay Resort & Residences, Auberge Resorts Collection - ‬6 min drive
  • ‪Lobby Bar - ‬6 min walk
  • ‪El Molino Coffee Shop - ‬6 min drive
  • ‪La Cevichería - ‬8 min walk
  • ‪RosaNegra - ‬6 min drive

About this property

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Placing you just steps from Cabo del Sol Golf, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Rosato, one of 9 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 6 bars/lounges, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium soft drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 527 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Electric vehicle charging point on site
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golfing
  • Snorkeling
  • Evening entertainment
  • Paddleboard on site
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • 12 meeting rooms
  • Computer station
  • Conference center (10646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • 13 buildings/towers
  • Built in 1999
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Spa services
  • Nightclub
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Viña del Mar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Peninsula - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Bodega - This steakhouse specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Sky Bar - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos Golf Cabo San Lucas
Grand Fiesta Americana Los Cabos Golf
Fiesta Americana Grand Los Cabos Golf And Spa
Fiesta Americana Grand Los Cabos Golf Hotel Cabo San Lucas
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos Golf And Spa
Los Cabos Fiesta Americana Resort
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Hotel
Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos All Inclusive Golf
Hotel Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa

Frequently asked questions

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offer free cancellation for a full refund?

Yes, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

No, this property doesn't have a casino, but PlayWin Casino (13-min drive) is nearby.

What is there to do at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa and nearby?

Have fun with onsite activities like snorkeling and volleyball. Additional recreation onsite includes fitness classes, volleyball, and yoga. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 6 outdoor swimming pools. Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa also has 6 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there are 9 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa like?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is located on the waterfront, a short 1-minute walk from Cabo del Sol Golf.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jess, 7-night trip
Verified Hotels.com guest review

2/10 Poor

My room kept flooding from the shower, they just kept sending maintenance to “try” and fix the problem. Wouldn’t move me to a new room, I was very annoyed. I normally take multiple showers a day but had to scale back due to the problem! Also the food here wasn’t the best I should have went back to where I stayed before . I won’t ever stay here again
DaKeya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

BEST GETAWAY
PERFECT WEATHER, GREAT HOSPITALITY AND THE FOOD IS GREAT AND DIFFERENT VARIETY
Sergio, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad customer service
It was the worst experience… we bought return taxi from airport so when it was time to leave our taxi couldn’t come inside the property cause of taxi union. We had to walk almost a mile to come outside to get our taxi in scorching heat with all our bags. The worst customer service experience ever in my traveling life. The shower in my kids room was flooding everyday and food was not good. Never recommending grand fiesta Americana to our friends and family.
Jaspreet, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

The food was good .
Anakawona, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Rohan, 4-night trip
Verified Expedia guest review

8/10 Very Good

A truly beautiful resort. Loved the food. Some of the villas are far to walk not ideal for family but they have golf carts to bring you to and fro. Overall great service - the beach isn’t what I would prefer - as it’s small pebbles/sand vs what I am used to in cancun (soft sand)
Sophie, 8-night family trip
Verified Expedia guest review

2/10 Poor

This was by far the biggest scam from Expedia. I had booked an all inclusive package deal, with an additional 500 dollar credit per stay per room to be used. When we checked in we were told that it accumulates for 500 since we have 5 night stay and I can deduct 500 from my total charges in the end of the stay. To my surprise, when I checked out, they decided to change their mind and say that this is not how the deal is. I had a headache the last two days of my stay dealing with them and Expedia, and they did not accommodate. False advertisement. Do not book. I will be having to press legal charges for this. They charged me an additional 320 dollars. Instead they should be refunding me as I had bought this 500 dollar credit with my package. All are unprofessional and non responsive. I spent hours and days on the phone trying to get this resolved. They are great at keeping me on hold then hanging up. Scammers. On top of that, they did not allow me to post this review because of the pricing issue.
dina sajed, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Courtney, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Sarah, 5-night trip
Verified Expedia guest review

6/10 Good

Anya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel and staff are excellent. My room could have been a little cleaner, but overall I had a great experience.
Christopher, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The food and beverage options were great for an all inclusive resort. Liked the view and private beach. The pools were clean.
CAROLINE ICHIN, 3-night trip with friends
Verified Expedia guest review

6/10 Good

I stayed in a club room. The club lounge had very limited food options, but good top shelf alcohol. The service at the club pool was great. Food options were boring - bland and mediocre quality…very disappointing. Room service was excellent. I had a bath in my room but couldn’t use it as the bath plug didn’t function…despite reporting the issue twice. No reassurance that it would get fixed…and it wasn’t. I had to navigate the hard sell timeshare at check in, but if you can get through that without signing your life away you’re good to go!!!
Deborah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Karen, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Sandra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Joshua, 4-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT BOOK through Expedia!!!! Horrible experience, wasted a whole vacation day for my family and I’m still dealing with this terrible situation. I just got back from Cabo. We booked a package deal through Expedia for resort (Grand Fiesta Americana) plus flights, and the deal included $500 resort credit, PER STAY. This extra credit option made me choose Expedia vs other options, and I unfortunately regret this decision so much. The deal stated that we get $500, per stay. There was no language to specify rules or restrictions. Nonetheless; during my stay I chose not to spend any of this credit on days 1 through 3. On day 4 I used my whole $500 credit on spa and a steak dinner. On the last day of my vacation, I went to the front desk to print out my statement in preparation for early check out the next morning. This is when I learned from the staff that the credit deal is $100 per day for a total of $500 which means that I would owe them $400. I showed them my booking confirmation through Expedia which clearly didn’t state any of that and the hotel management couldn’t care less. They basically told me to figure it out with Expedia. So here I am on vacation with my sister just calling Expedia repeatedly to explain the situation and ask for help. Instead of getting any meaningful help, Expedia representatives kept telling us that they are having system issues and dropped our calls. We never got this resolved and just wasted our time. Never again. Terrible experience.
Sally, 5-night family trip
Verified Expedia guest review

6/10 Good

Shirika, 5-night trip
Verified Expedia guest review

8/10 Very Good

Good property for the family. Smaller than Cancun and staff also less friendly. Watch out for your stuff by the pool, ours got taken and given away to another family while we were in pool.
Carlos, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The views are incredible! The room was nice and clean. The staff at all the restaurants and bars were great! We didn't have the best experience with housekeeping staff, and the food was just "ok", but would stay here again.
Stacy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay here and the staff were wonderful. Will come again.
Timothy, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Check in process was too long and drawn out
OLAYINKA, 4-night trip with friends
Verified Hotels.com guest review