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All properties in Victoria, British Columbia, Canada
1 room, 2 adults

Arbutus Inn, Victoria

2-star2 stars
2898 Douglas St, Victoria, BC, V8T4M9, Canada

Convenient to Victoria Harbour
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Room
Room is all right
Breakfast
Breakfast can be improved

Arbutus Inn, Victoria

from $101 CAD
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)
  • Room, 1 King Bed, Kitchen
  • Premium Room, 1 King Bed
  • Room, Multiple Beds, Kitchen
  • Basic Room, 1 Double Bed

What’s around Arbutus Inn, Victoria

Landmarks

  • Victoria Harbour - 32 min walk
  • Victoria Clipper Ferry Terminal - 34 min walk
  • Save-On-Foods Memorial Centre - 17 min walk
  • Victoria Conference Centre - 28 min walk
  • Royal BC Museum - 31 min walk
  • Victoria Fisherman's Wharf - 42 min walk
  • Government Street - 5 min walk
  • MayFair Shopping Centre - 8 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 6 min drive
  • Roche Harbor, WA (RCE) - 124 min drive
  • Friday Harbor, WA (FRD) - 112 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 107 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 162 min drive

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all onsite payments. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Working away
  • Computer station
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Italian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Arbutus Inn, Victoria’s small print

Also known as

  • Arbutus Inn
  • Arbutus Inn Victoria
  • Arbutus Victoria
  • Arbutus Inn Hotel
  • Arbutus Hotel Victoria
  • Arbutus Inn Victoria
  • Arbutus Inn Hotel Victoria

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arbutus Inn, Victoria

  • Are pets allowed at Arbutus Inn?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Arbutus Inn?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Arbutus Inn?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Arbutus Inn?
    Yes. Nearby restaurants include Spoons Diner (1-min walk), Serious Coffee (4-min walk), and Subway (4-min walk).

Recent reviews

Good 7.6 From 642 reviews

Very Good 8.0
Nice and clean
Excellent stay if you just want to crash for the night and have super convenient access to transit.
Larry, ca1 night trip
Exceptional 10.0
Diamond in the rough
Doesn't look like much on the outside and isn't in a great spot as far as views go, but once inside we were impressed by the friendly front desk clerk and the cleanliness of the front lobby. Our hotel room felt clean and safe as well. I do agree with another reviewer that it was hot in the room and the ac is noisy (as is having the window open), but I guess I was willing to put up with it for just one night. Perhaps because we were there in mid-October there was no problem with parking. We dropped our stuff off in the room and then hopped in the car and headed to The Sticky Wicket - just a 7 minute drive away. We only spent one night at The Arbutus Inn, but we were mostly pleased with our experience.
ca1 night trip with friends
Fair 4.0
Never again
Room stunk like a huge pile of dirty stinky socks Mould in washroom Floor under beds was awfully dirty
Lucas, ca1 night family trip
Exceptional 10.0
Affordable, comfortable hotel close to downtown
I stayed at Arbutus Inn during marathon weekend. This was a great choice! The rooms were relatively sound proof (heard occasional muffled sounds in the brief time I was in the room during the daytime) and it was completely quiet at nighttime. The beds were comfortable too. The location was decent; a bus stop with frequent routes was located at the front of the property, though I chose to make the 20-minute walk into town because the weather was perfect. I will definitely stay here again.
Graham, ca2 night trip
Very Good 8.0
$150 security deposit made me nervous.
This was only my second time staying here and like the friendliness of the staff. I don't think the $150 deposit is necessary. How would the hotel ever make a claim anyway? After all, there is no initial inspection done before the deposit is taken. It only served to make me nervous that they would find something to charge me for that I didn't do. If I don't come back it will be for this reason.
ca1 night family trip
Very Good 8.0
Just 1 night, Very good
Paul, ca1 night trip
Good 6.0
Still waiting for $150 hold to be released from my card (24 hours later). Besides that, nothing negative to report apart from the terrible view of the National rentals trucks from my ground floor room. Don’t go there for the ambiance. Go for the great price and ease of access (via short bus ride) to the main tourist areas). Reception fellows were super friendly and helpful!
Gillian, ca1 night trip

Arbutus Inn, Victoria

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