4/10 Fair
Apr 29, 2025
You get what you pay for
The hotel is currently going through renovation. JP and KK were very courteous, helpful, and professional. When looking over the initial room I was given, I found false eyelashes on the floor and it was apparent the carpet had not been vacuumed or cleaned in a very long time. KK quickly assigned me to a new room. This one was a little better, without carpet. However, the floor was dirty. Later that first evening, I found pieces of dog food on the floor. The room attendant swept and mopped the floor the second day. Left a lot of water on the floor. Had to use a towel to dry up the excess water so we didn't slip. When I got done, the white towel was practically black. They responded quickly when the toilet stopped working all of a sudden. Got it fixed in about 20 minutes. I was not able to move to a different hotel because my girlfriend and I were in town for her medical procedure and she was not able to move around a lot. Yes you get what you pay for but going through renovations should not take away from ensuring rooms are clean even at a basic level. I am sure this hotel will, one day, return to its old glory. Right now, its a rough work in progress.
Steven
Steven, 2-night trip
Verified Hotels.com guest review
