The room was filthy. The sheets were stained, and when I opened the pillowcase, I actually found hair inside it — clearly not washed. The towels were dirty, the floor hadn't been cleaned in who knows how long, and parts of the bathroom grout were missing, which just made it feel even more run-down.
It gets worse — there was a pubic hair in the toilet when I arrived. I also complained about the dirty couch and the dirty floor coated with dust , hair... and the front desk's response? They said they could give me a spray so I could clean it myself. I was honestly in shock.
When I told them everything else that was wrong, they were completely unbothered. No apology, no real help, nothing. Just a shrug and a spray bottle.
This place has no business hosting guests in this condition.