2/10 Poor
23 Dec 2024
This was our second time staying here. The first time it wasn’t horrible obviously not a bougie hotel but the only one in Commerce when we visit family. This time was awful. Upon arriving the lady at check in was very sweet. I had to ask for my room to be changed because the first one I got smelled like someone died in it, she very nicely changed me rooms. Beds are hard, walls stained, roaches, stains on towels and bed sheets, no ice, soap was awful and water pressure. This place needs a major upgrade. The lady at the front desk was very nice and gave great customer service though.
Francisca
Francisca, 1-night family trip
Verified Hotels.com guest review