Nestled in the heart of Auckland, voco Auckland City Centre, an IHG Hotel offers a luxurious retreat with modern comforts. Unwind at Bar Albert during happy hour or stay active at the gym; enjoy convenient services like dry cleaning and luggage storage. Previous guests rave about the hotel's location and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Gym
24/7 front desk
Parking available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Valet parking
Self parking
Coffee shop/cafe
5 meeting rooms
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Feel at home (6)
Free cribs/infant beds
Private bathroom
Daily housekeeping
Elevator
Minibar
Premium bedding
The current price is CA $154
CA $154
CA $177 total
includes taxes & fees
Mar 30 - Mar 31
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
27 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room (Upgraded)
Standard Room (Upgraded)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
27 sq m
City view
Sleeps 2
1 Twin Bed
View all photos for Suite, 1 Bedroom, Harbor View
Suite, 1 Bedroom, Harbor View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
50 sq m
Harbor view
Sleeps 2
1 King Bed
View all photos for Standard Room
Standard Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
27 sq m
City view
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 King Bed, Bay View
Standard Room, 1 King Bed, Bay View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
27 sq m
Harbor view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)
Standard Room, 1 King Bed, Tower (Sky Tower View)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
35 sq m
City view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Harbor View
Standard Room, 1 King Bed, Harbor View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
27 sq m
Harbor view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub
When you stay at voco Auckland City Centre by IHG, you'll be in a fantastic location, just a 5-minute walk from Sky Tower and Queen Street Shopping District. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This luxurious hotel is also within just a 10-minute walk of SkyCity Casino and Princes Wharf. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Gaunt Street Tram Stop is 10 minutes and Daldy Street Tram Stop is 13 minutes.
Languages
English
At a glance
Hotel size
201 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (NZD 59 per night)
Secured covered onsite valet parking (NZD 69 per night)
Offsite parking within 1969 ft (NZD 59 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Designer toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 45 for adults and NZD 35 for children
Credit card charges are subject to an extra charge of 1.9 percent
Parking
Covered self parking costs NZD 59 per night
Covered valet parking costs NZD 69 per night
Parking is available nearby and costs NZD 59 per night (1969 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland
Frequently asked questions
Does voco Auckland City Centre by IHG offer free cancellation for a full refund?
Yes, voco Auckland City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Auckland City Centre by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at voco Auckland City Centre by IHG?
Yes. Self parking costs NZD 59 per night. Valet parking costs NZD 69 per night.
What are the check-in and check-out times at voco Auckland City Centre by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at voco Auckland City Centre by IHG?
No, this hotel doesn't have a casino, but SkyCity Casino (5-min walk) is nearby.
What is there to do at voco Auckland City Centre by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near voco Auckland City Centre by IHG?
Yes, Bar Albert offers Italian cuisine.
What's the area around voco Auckland City Centre by IHG like?
Voco Auckland City Centre by IHG is in Auckland Central Business District, a short 8-minute walk from Auckland Britomart Station and 4 minutes' walk from Sky Tower. Travelers say that the hotel is in a great location.
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Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Feb 2025
Amazing stay
I was here for 6 days. Beautiful property, very friendly and accommodating staff. I have zero complaints. The room was very clean (and the bathroom which I’m a stickler about) This was also some of the best hotel breakfast I’ve ever had as well. 10/10. Will be back
keziah
keziah, 7-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 Feb 2025
Geeta
Geeta, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 Feb 2025
Good, not great
Hotel is adequate, but nothing special. The location is convenient for downtown. The room was not as clean as I would expect.
Clark
Clark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2025
Great location and great service in CBD
Great location and great service in the heart of the CBD. The cost value of the hotel is very good. The view was amazing. The best way to start our journey in the country.
OLVIN
OLVIN, 4-night trip
Verified Hotels.com guest review
4/10 Fair
11 Feb 2025
Travel
Travel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2025
Great stay
Lovely room, service, and views. Centrally located and fair value
Steven
Steven, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Jan 2025
Good location but no access to roof bar
Good location with a fabulous roof deck bar/restaurant that was unfortunately only made available to us for 1 nite out of 4, despite having booked 2 rooms. I spoke with Chris the General Manager who claimed this was a 4 1/2 star hotel, yet he failed to address any of our issues. There are much better hotels in the area for consideration next time
Brendan
Brendan, 4-night family trip
Verified Hotels.com guest review
6/10 Good
26 Jan 2025
Average for the brand & cost
Not the usual experience from the IHG group unfortunately.
Ripped towels, infrequent room service, had to demand toilet paper multiple times. Didnt have the usual amenties kits. Behind shower doors where dirty and the grout needed a good clean but room was otherwise tidy. Absolutely NO ventilation. AC is motion sensored and temp limited.
The on site laundry was a plus, breakfast was a great selection but the raw bacon was gross.
Overall pretty expensive for what it was.
Soraya
Soraya, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Excellent experience. Staff was helpful at check in and any other front desk related items were taken care of immediately. Location was great
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
C T
C T, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Tom
Tom, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Rosalina
Rosalina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Javier
Javier, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
WILLIAM
WILLIAM, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Jeremy
Jeremy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Great hotel & location
Great location in city centre. Clean & comfy room. Modern. Large bathroom. Nice hotel restaurant. Would highly recommend.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Stunning views of the city. Easy check in and check out. Comfy bed and a really nice bathroom
Jordan
Jordan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Hieu T
Hieu T, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Jani
Jani, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Greer
Greer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
2 nights stay in Auckland
This is the first Voco brand name I have stayed at, and it exceed all my expectations. The front desk staff is efficient and polite after we arrived from a long flight. The hotel is new, clean, beautifully decorated and modern. Nice size room with a great view of the city. It’s situated in the middle of downtown, short walk to all the major attractions, including a nice sized grocery store just a block away to stock up on the local snacks. We Enjoyed every minute of the hotel, super happy with it.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Jesus
Jesus, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Myo
Myo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Clean and comfortable
I had a room with view of the tower. The hotel was nicely centrally located, a quick walk to the ferry. It was my first time in Auckland and I really enjoyed my stay. The room was always clean, beds were comfortable, and there was a water station right in the hallway. I would definitely return and stay again.
kathy
kathy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Fantastic Place to Stay
Wonderful view of Sky Tower out window. Location is perfect. Wonderful rooms and fantastic restaurant in lobby.