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Mountain hotel in Arinsal with 2 restaurants and spa
Facilities good - especially the spa. The bar area had a good atmosphere. Room was…
Feb. 29, 2020
Loved the facilities - Spa and Arcade , Bowling alley family friendly great location…
Feb. 15, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 3 years old are not allowed in the spa.
Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)
Cribs/Infant beds are available for EUR 9.0 per night
Children's club access is available for an extra charge
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals exempt from feesFor details on pet restrictions, contact the property at the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Pool access available from 10 AM to 6:30 PM.
Guests under 3 years old are not allowed in the spa.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
The charges below are included in the total price displayed:
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.
7 night romance trip, Jan. 18, 2020
Verified Expedia guest review
- Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.
Samuel, 1 night family trip, Dec. 24, 2019
Verified Hotels.com guest review
Always have a lovely stay at Princess Parc - I have stayed there over the last 3 years and always impressed with the cleanliness of the rooms and service and choice of food in the restaurant. The staff are always helpful. The spa is amazing - I would recommend to go when it first opens as less people using the facilities. Following the instructions to the letter in the spa guide by the water bottle area and come out feeling fabulous.
Denise, 2 night family trip, Mar. 17, 2019
Verified Hotels.com guest review
The hotel is very good. Rooms are well equipped and modern. Spa is brilliant Location for ski lift access and night life is ideal.
Lee, 3 night trip with friends, Feb. 5, 2019
Verified Hotels.com guest review
Very good place to stay at Arinsal for skiing. Hotel close to Telecabina. Nice spa.
Lauris, 4 night trip, Jan. 20, 2019
Verified Hotels.com guest review
Large hotel, nice rooms but double glazing not very good as could still hear traffic at front. Lacked any charm and more suited to big groups. Rooms clean and comfortable. Nice spa at 15 Euros for 2 hours. We didn't eat in the hotel as there were some nice restaurants very close by where we had breakfast and dinner much cheaper. The hotel is close to the ski lift and restaurants and a couple of ski shops. There is also a ski bus and village bus where for a few euros you can go to Andorra la vella. Overall good for 2 or 3 days.
Ann, 4 night romance trip, Jan. 19, 2019
Verified Hotels.com guest review
Excellent location for the ski lift access. Great spa facilities and ample parking
S D, 2 night romance trip, Dec. 26, 2018
Verified Hotels.com guest review
When I booked through online operator Expedia, there was no option to include meals. I stayed at the hotel twice before and had meals included. When I asked for the price to add the meals it was far more expensive than if I had it as an inclusive package / there was no concession for being a hotel guest / repeat hotel guest. Dinner 25 for adults 15 for children, no drinks included. This is so highly priced in comparison to the prices in other venues in Arinsal it is prohibitive. I felt a very warm welcome with all of people of the hotel with the exception of this. This felt unwelcoming / a price that would discourage guests from eating buffet. Other than this all was good in the hotel except the bed (mattress cover) and pillow filler felt synthetic and uncomfortable. Sheets quality was fine. Pool tables need to be re covered. All staff were friendly and helpful.
3 night trip, Dec. 20, 2018
Verified Expedia guest review
BEWARE...BAIT & SWITCH. I booked a double lux room, which promised a deep soaking tub and mountain views. I also picked this hotel because of the spa. AFTER I paid the nonrefundable payment, I got a message saying that the spa is not open on the days we are there, and that it's also a 15 euro/ person fee. When we arrived, there was NO tub, NO view, and the room was much smaller than what I booked. I explained this to the front desk and showed the screenshots from the booking. She told me to wait 20 minutes to change to a different room. After 40 minutes (it's now well past 10pm, and we're exhausted), we were sent to a different room that was basically the exact same as the first- no tub, no view, but maybe slightly bigger. We will definitely NOT be returning.
1 night trip, Oct. 7, 2018
Verified Expedia guest review
Hotel con todo lo necesario para pasar unos dias de relax en una zona tranquila de Andorra y con todos los servicios en le propio hotel. Personal muy atento.
Albert, 3 night trip, Sep. 9, 2020
Verified Hotels.com guest review