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All properties in Patong, Phuket Province, Thailand

DoubleTree by Hilton Phuket Banthai Resort, Patong

4-star hotel with 3 outdoor pools, connected to a shopping center, near Patong Beach

  • Free WiFi and free parking
From
$53 CAD

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94 Thaveewong Rd, Patong, 83150, Phuket, Thailand
8.4.Very Good.
  • Banthai has a beautiful lobby and pool side! Walking into this hotel my husband and me…

    Jan. 13, 2019

  • I couldn't order food room-service after 8pm. Although I ordered via a delivery app from…

    Oct. 21, 2020

See all 358 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), CleanStay (Hilton), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 290 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 poolside bars
  • 3 outdoor pools
  • Breakfast available

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On the beach
  • Patong Beach - 2 min walk
  • Bangla Road - 6 min walk
  • Banzaan Fresh Market - 17 min walk
  • Khao Rang Hill View Point - 9.2 mi / 14.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Room, 1 King Bed, Poolside
  • Family Suite, 3 Bedrooms
  • Room, 1 King Bed, Accessible
  • Family Suite, 2 Bedrooms
  • Premium Room, 1 King Bed, Balcony
  • Premium Room, 1 King Bed, Poolside
  • Premium Room, 1 King Bed, Pool Access
  • Premium Suite, 1 Bedroom, Pool Access
  • Deluxe Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Poolside
  • Deluxe Suite, 1 Bedroom
  • Deluxe Room, 2 Single Beds, Poolside

Location

94 Thaveewong Rd, Patong, 83150, Phuket, Thailand
  • On the beach
  • Patong Beach - 2 min walk
  • Bangla Road - 6 min walk

What’s around

Landmarks

  • On the beach
  • Patong Beach - 2 min walk
  • Bangla Road - 6 min walk
  • Banzaan Fresh Market - 17 min walk
  • Khao Rang Hill View Point - 9.2 mi / 14.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is a certified Thailand SHA Plus hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • 3 poolside bars
  • Restaurant
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Swim-up bar
  • 24-hour fitness facilities
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Port - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Blah Blah Bar - Onsite cocktail bar. Open daily.

Lobby Bar - Onsite bar. Open daily.

Pool Bar - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Banthai Beach Resort Patong
  • Banthai Beach Resort Spa
  • Banthai Beach Patong
  • Banthai Beach Resort Spa
  • Banthai Beach Resort
  • Banthai Beach Resort Spa
  • DoubleTree by Hilton Phuket Banthai Resort Hotel
  • DoubleTree by Hilton Phuket Banthai Resort Patong
  • DoubleTree by Hilton Phuket Banthai Resort Hotel Patong
  • Banthai Beach Patong
  • Banthai Beach
  • Banthai Beach Resort And Spa
  • Banthai Beach Hotel Patong
  • Banthai Beach Resort & Spa Patong, Phuket
  • Banthai Beach Resort & Spa Patong
  • Banthai Beach Resort And Spa

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of THB 500 for adults and THB 250 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1100 per vehicle (one-way, Maximum occupancy 6)

Airport shuttle service for children costs THB 1100 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Phuket Banthai Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, The Port offers Thai cuisine. Nearby restaurants include Euro Thai Restaurant (3-min walk), Roma Ristorante & Pizzeria Da Mauro (3-min walk), and The Sweet Restaurant (3-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1100 per vehicle one-way.
  • Have fun with nearby activities like parasailing and scuba diving. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 poolside bars and 3 bars. DoubleTree by Hilton Phuket Banthai Resort also has a 24-hour fitness center and a garden.
8.4.Very Good.
  • 8.0.Very Good

    Nice resort and good location across beach

    My wife and I had an overall good stay at the resort. It was clean and friendly. Very good location across the beach. Breakfast buffet had great choices. Restaurant next to the street was tasty. The employees made efforts to be helpful and made our stay comfortable. We did have a miscommunication regarding our extended night, we where locked out of our room and was asked to pay extra to stay in the same room even when I already confirmed with the front desk twice regarding staying in the same room with the already agreed payment. At the end they did let us stay in the same room, but it seems like nothing was updated or communicated in the system.

    Suphawat, 4 night trip, Mar. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Super location, very close to restaurant, pub&bar. Good massage close to hotel. Beach is nice and beautiful.

    2 night family trip, Feb. 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall it was the best property I have stayed in at Phuket. The staff was great especially the housekeeping staff. I plan to return in August and defiantly be staying with Double Tree by Hilton

    18 night family trip, Feb. 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    Friendly staff, average room. Below standard for 4 star

    4 night family trip, Feb. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything! We were fortunate enough to have a poolside room, so was lovely to get up in the morning and step straight out to the pool.

    Kym, 5 night family trip, Feb. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic location, friendly staff great hotel

    Fantastic Hotel with two amazing pools and extremely comfortable rooms. Staff were very accommodating and friendly and made the experience that much more enjoyable. Location is perfect literally in the center of all the action in Patong. Highly recommended and will definitely come back again soon. If you’re looking for one of many amazing staff at the check in desk, as for Biwty (pronounces ‘Beauty’). She made the stay for my wife and I amazing

    Justin, 7 night trip, Jan. 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The stay was amazing. Staff bobby was really helpful for my lost bag.

    3 night family trip, Jan. 24, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Overbooked Room

    We were able to get into the room we had paid for, however on check in were informed the room was overbooked and had a temporary room for the first part of our stay. We had spent alot of extra money to stay in the swim up suite and did not have this for the whole stay. this was very upsetting at check in as this was an important holiday for us we have not been away for years as we have been caring for ill family members who recently passed, we had also not yet been on our honeypot the same reason. We were later moved however this meant re-packing and making scheduled arrangements for the day. We were informed b the hotel as we'd paid via your selves they were unable to give us any refund toward this. I hope we will be adequately compensated for this,

    8 night trip, Jan. 18, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I've stayed here a few times over the years and this will most probably be our last time. The hotel has dropped its standard, and if you're looking for luxe then I recommend looking elsewhere. Staff are lovely, but they will only do the bare minimum for you. Breakfast is VERY ordinary and very frustrating! They have a very limited variety of food, not many cereal varieties, when I asked for granola the chef said "that's all we are putting out this week" They have a very inefficient way with the omelette and egg station. You cannot self select eggs, they . cook it all for you, but the trouble is, only 1 cook, who is extremely slow, and a huge line so be prepared to wait over half an hour for an egg. Cleanliness of breakfast buffet is below standard.

    Scott, 5 night family trip, Jan. 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The gym is small but nice. The staff are very polite and friendly. The hotel is very clean.

    2 night trip, Jan. 3, 2020

    Verified Expedia guest review

See all 358 reviews