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Ice Hotel, an Ascend Collection Hotel

3.5 star property
Riverfront hotel with restaurant, near Jukkasjärvi Church

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Photo gallery for Ice Hotel, an Ascend Collection Hotel

Exterior
Restaurant
Tent
Property grounds
Lounge
Located near Jukkasjarvi Kyrka, Icehotel offers a unique retreat with shopping on site and a cozy fireplace in the lobby. Get your adrenaline pumping with snowshoeing, cycling or rafting; then unwind in the sauna or by taking part in activities like boat tours and fishing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • 3 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Self-serve laundry
  • Multilingual staff
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Hair dryer
The current price is CA $162
CA $181 total
includes taxes & fees
Sep 6 - Sep 7

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Art Suite 365

Bed sheets

Art Suite 365

Highlights

Heating
2 bathrooms
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Kaamos Deluxe

Bed sheets

Kaamos Deluxe

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Espresso maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Ice)

Bed sheets

Room (Ice)

Highlights

Heating
2 bathrooms
Hair dryer
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room (Kaamos)

Superior Room (Kaamos)

Superior Room (Kaamos)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Ice)

Bed sheets

Room (Ice)

Highlights

Heating
2 bathrooms
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Kaamos)

Bed sheets

Room (Kaamos)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cabin (Arctic)

Bed sheets

Cabin (Arctic)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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CA $163 total
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About the area

Map
Marknadsvägen 63, Jukkasjärvi, 98137

What's nearby

  • Jukkasjärvi Church - 14 min walk - 1.2 km
  • Jukkasjarvi Kyrka - 16 min drive - 8.3 km
  • Kiruna Church - 19 min drive - 19.3 km
  • Samegården - 20 min drive - 20.5 km
  • Kiruna Mine - 23 min drive - 22.6 km

Getting around

  • Kiruna (KRN) - 16 min drive
  • Kiruna Station - 22 min drive
  • Krokvik Station - 25 min drive

Restaurants

  • ‪Icebar Jukkasjärvi - ‬1 min walk
  • ‪Icehotel Lounge - ‬2 min walk
  • ‪Sapmi Cafe - ‬14 min walk
  • ‪Hembygdsgården - ‬13 min walk
  • ‪Take Off Restaurang - ‬21 min drive

About this property

Ice Hotel, an Ascend Collection Hotel

When visiting Jukkasjarvi, Ice Hotel, an Ascend Collection Hotel is a great choice to consider. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 127 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
    • Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Boat tours
  • Rafting
  • Cross-country skiing
  • Snowmobiling
  • Shopping
  • Fishing
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Fireplace in lobby
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • No elevator (single level property)
  • Stair-free path to entrance

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

More

  • Daily housekeeping

Here's the breakdown, no surprises

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 300 per accommodation, per stay

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel

Frequently asked questions

Does Ice Hotel, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, Ice Hotel, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ice Hotel, an Ascend Collection Hotel?

Yes, dogs are welcome. There's a charge of SEK 300 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Ice Hotel, an Ascend Collection Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Ice Hotel, an Ascend Collection Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Ice Hotel, an Ascend Collection Hotel and nearby?

During the winter, enjoy onsite recreation like cross-country skiing and snowmobiling and return when the snow melts for rafting and fishing. Ice Hotel, an Ascend Collection Hotel also has a sauna.

Are there restaurants at or near Ice Hotel, an Ascend Collection Hotel?

Yes, there's an onsite restaurant.

What's the area around Ice Hotel, an Ascend Collection Hotel like?

Ice Hotel, an Ascend Collection Hotel is located by the river, a short 14-minute walk from Jukkasjärvi Church.

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Ice Hotel, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Breakfast
Restaurant
Bar
Drinks
Upgrade
Shower
Location

Reviews

10/10 Exceptional

Stayed in a cold room. Outstanding experience. The artwork in each room is fantastic.
Andy, 1-night trip

10/10 Exceptional

Bucket List Trip

Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!
Debra, 1-night trip

10/10 Exceptional

We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!
Lauren, 1-night trip

6/10 Good

Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness.
Lane, 1-night trip

10/10 Exceptional

one of the most beautiful and unique properties with excellent facilities.
Bipul, 1-night trip

10/10 Exceptional

Wonderful experience
Jay, 2-night trip

10/10 Exceptional

So special amazing experience !
Shun, 1-night trip

10/10 Exceptional

Room is quite so big. Very warm and clean.
Chung Yi, 1-night trip

6/10 Good

Alright hotel

Arrived a bit late because I drove in from Alta in Norway. And because I went to the Tirpitz museum and spent longer there than I initially thought I would spend there. Room was alright. Really hot, though. Luckily, the front desk gave me a fan, which I then had next to me the entire night. Got a free upgrade, which basically consisted of 2 cans of Loka water, 1 can of Coke and 1 can of Fanta Orange. And a mini bag of Ahlgrens Bilar. Lots of mosquitos in the area, so had to sleep with the windows closed. Bathroom was alright, but space between sink and tap was so small my hands wouldn't fit. Washing my hands was a bit of a pain. The toilet seat was made of wood, but a bit too small. Shower was alright, but the soaps weren't. Also: they were out of shower gel. Breakfast was really early. Which, in turn, allowed me to start my day early and also arrive early at my next location. In all, it was an alright hotel.
Tristan, 1-night trip

10/10 Exceptional

Staff was very friendly and helpful especially the bartender at the ice bar.
Harry, 1-night trip

8/10 Very good

All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!
Mignon, 1-night trip

8/10 Very good

Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip
miguel, 1-night trip

10/10 Exceptional

Excellent experience
Gregory, 1-night trip

4/10 Fair

Too expensive. Not worth the price
Abde, 2-night trip

10/10 Exceptional

Really worth it

Everything in the hotel was really nice. The staff took really care of us. Maybe one thing that could step up is the breakfast the day after. Should be more local groceries.
John, 1-night trip

10/10 Exceptional

Being able to see the Northern Lights.
Ana Maria, 3-night trip

10/10 Exceptional

Amazing stay in the Cabin in the Woods

The stay in the Icehotel was amazing. It's a once in a lifetime experience. We stayed in the artsuite Cabin in the Woods which was so charming. I was also amazed at how warm the sleeping bags provided keep you. I was not cold at all through the night.
Tammie, 1-night trip

10/10 Exceptional

All fine ! Trust them !
Willfrid, 1-night trip

4/10 Fair

I paid $1,200 for one night’s stay for myself and my daughters. The artistry is amazing. However, the service was terrible. Nobody helps you with your bags. Nobody tells you where your room is. Nobody greets you. We had to drag our luggage all over the place trying to guess where our room was. They cater to the tours. They advertise “check in and out” times, which aren’t correct. You can “check in” but cannot take possession of your room until approximately 6pm. You can “check out” at approximately 11am, but you have to be out of your room at 8am so they can clean for tours. When asking for information, we were pointed to a QR Code and told to watch it. The resort was neat to see, but that is a considerable amount of money for one night to not be treated well. Nothing was complimentary, not even coffee in the morning. I would recommend touring the property, but I would not recommend staying. We looked forward to this stay for over a year and were greatly disappointed due to the lack of service.
Dana, 1-night trip

6/10 Good

Not what we signed up for.

We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad
Gleyder, 1-night trip

10/10 Exceptional

Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them. Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice. Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well.
Cynthia, 1-night trip

8/10 Very good

I had an excellent time at the ice hotel ! I stayed in a warm room! The ice rooms were exceptional to visit The hotel also allows you to rent all the required clothing, boots and gear required to do any of the outdoor activities, even if not booked through the hotel. The included breakfast was decent. My only negative feedback is that I had booked pickup from the airport and had not been on the list. I was offered a half apology and advised I must have "fallen off the list". I was lucky enough the bus driver was kind enough to let me join the bus as he was headed there anyway.
Yamini, 2-night trip

6/10 Good

I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.
Micah, 1-night trip

2/10 Poor

The staff here started out really rude and unhelpful, not explaining anything about the hotel or what to do, and ended up so horrible we missed our train. We came in early to have them call a taxi, said they did, and then ended up not calling until 10 minutes we needed to leave, so we missed the train. They were not helpful at all, management was extremely rude as if it was our fault. And help blaming the taxi company. We missed an entire day at our next destination. Beyond that, for the price this place was just not worth it. Really encourage you to skip this place, save the money and the headache, or just buy a pass to see the rooms quick.
Katherine, 1-night trip

4/10 Fair

Disneyland in the Arctic. Beauty everywhere you look. Staff lovely, but churn ‘em and burn em! Did not expect my entire flight to be going to same hotel. Very busy and people coming and going - which explains the massive hair ball in the entry of my warm room, dirty towels shoved in the closet, hair pins on floor in middle of room, shower nozzle stuck so NO SHOWER until maintenance came to fix. Staff is absolutely lovely, polished, polite, and willing to help — except for the A hole bartender in the Lounge, named Nandi or Nawaz, or something of the sort. Please note ALL OTHER SERVERS were lovely, accommodating and pleasant. The one bartender clearly didn’t want to be there, didn’t want to serve, threw soggy food on plate and threw your drinks at you. He was a complete ass and I can only imagine Ice Hotel has him back for the season because the Arctic and the elements are quite rough in winter. Basically, you are a head, and they are doing their best to get you in safely, warmly and with a smile - so can’t fault them for that. It expensive b/c they have to pay a lot of staff to take care of you. Don’t even ask about cold rooms- ridiculously priced to be cold overnight. Book a warm room and visit the art cold rooms during day - they are truly beautiful, but can’t imagine comfortable at night - unless you need to check that off your bucket list - btw, there is a warm bathroom attached to the room. But you cannot accessuntil 6pm, so don’t plan on lounging in room
Carolyn, 2-night trip