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Hesperia Andorra

4.0 star property
Hotel with spa, near Caldea Spa

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Photo gallery for Hesperia Andorra

Sauna
Reception
Reception
Lobby sitting area
Junior Suite
Hesperia Andorra offers a serene escape in the heart of the shopping district, close to Pyrenees Andorra Shopping Centre. Relax on the rooftop terrace, indulge in Spanish cuisine at Restaurante Kronos or unwind at the onsite spa and sauna.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Ski facilities
  • Spa
  • Pool
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CA $92
CA $103 total
includes taxes & fees
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

1 bedroom, premium bedding, in-room safe, desk

Standard Triple Room (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, desk

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

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8.4 out of 10, Very good, 619 reviews
The price is CA $113
CA $125 total
includes taxes & fees
Jul 13 - Jul 14
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About the area

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700

What's nearby

  • Caldea Spa - 5 min walk - 0.4 km
  • Andorra Massage - 12 min walk - 1.1 km
  • Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km
  • Casa de la Vall - 2 min drive - 1.7 km
  • Placa del Poble - 3 min drive - 1.8 km

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • Blagnac Airport (TLS) - 165 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 42 min drive
  • Porté-Puymorens Station - 42 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬3 min walk
  • ‪Excalibur - ‬2 min walk
  • ‪Marisqueria Don Denis - ‬6 min walk
  • ‪VIENA - ‬5 min walk
  • ‪Bar Restaurante Els Jardins - ‬4 min walk

About this property

Hesperia Andorra

Hesperia Andorra features a rooftop terrace and puts you within a 10-minute walk of Caldea Spa. Guests can indulge in spa services at the spa, and Spanish cuisine is served at Restaurante Kronos, which is open for breakfast and dinner. Other features include an indoor pool, a sauna, and a snack bar/deli.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • This property's pool and sauna is closed 1-4:30 PM
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 24 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos - This restaurant specializes in Spanish cuisine and serves breakfast and dinner.
Lobby Bar - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 to 20 for adults, and EUR 8 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night (maximum EUR 20 per stay)

Parking

  • Covered self parking costs EUR 24 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 7.00 per person, per stay. Facilities include a sauna, a spa, and a swimming pool.
  • Pool access available from 10:00 AM to 10:00 PM
  • Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany

Frequently asked questions

Does Hesperia Andorra offer free cancellation for a full refund?

Yes, Hesperia Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hesperia Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hesperia Andorra?

Yes, pets are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hesperia Andorra?

Yes. Self parking costs EUR 24 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hesperia Andorra?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hesperia Andorra and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hesperia Andorra also has a sauna.

Are there restaurants at or near Hesperia Andorra?

Yes, Restaurante Kronos offers Spanish cuisine.

What's the area around Hesperia Andorra like?

Hesperia Andorra is a short 5-minute walk from Caldea Spa and 17 minutes' walk from Pyrenees Andorra Shopping Centre.

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Hesperia Andorra Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Location
Restaurant
Food
Store
Room

Reviews

8/10

Staff were helpful and warming. The room was good but the hotel is on a busy road so a little noisy at times in the room. Overall good and if going back would stay there again
1-night trip

10/10

A well placed hotel, convenient for the shops and restaurants.
6-night trip

10/10

A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
6-night trip

10/10

Staff at check in were great. Very helpful with getting luggage to the room.
1-night trip

4/10

-
1-night trip

4/10

Big rooms but cigarette smell everywhere.
1-night trip

6/10

Nice hotel but equipment is aged as from photos, hoping rénovation Is made sooner than the May 2025 as announced to really deserve the 4th star.
3-night trip

2/10

Horrible, Shower was not working properly and the shower head was broken, called ahead to make sure we could get to the ski station quickly, they lied about that closest one was 49 min away. They didn’t even add the ski and gear rental like requested, they also said they offered this when it was a lie. They also lied about parking availability and called ahead to confirm this. The electric plugs in the room didn’t even work so I could charge any of my devices. What a joke of a hotel and service. Horrible experience.
2-night trip

4/10

Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
1-night trip

10/10

2-night trip

10/10

Dejligt hotel, men svært at parkere inden indcheckning, nemt efter indcheckning hvor vi fik en plads i kælderen med lademulighed
Bjergudsigt fra hotelværelset
1-night trip

10/10

3-night trip

8/10

1-night trip

8/10

Accueil parfait des réceptionnistes souriants et à l’écoute. Personnel très sympathique ! La chambre était spacieuse et propre. Seuls bémols : la chaleur dans la chambre nous avons été obligé d’ouvrir la fenêtre pour rafraîchir la pièce durant la nuit. Les chambres côté cours intérieure manquent de luminosité. Le parking de l’hôtel est très cher : 24€ pour la nuit Un parking à 200m m’a coûté 11€ de 21h à 11h
1-night trip

10/10

3-night trip

10/10

1-night trip

8/10

Muy buena ubicación
1-night trip

2/10

No suelo opinar por estos medios, pero en esta ocasión me decido por mi mala experiencia. He salido del hotel lavándome como los gatos porque no hay agua caliente. Puedo entender que es un problema puntual o avería, pero llamo a recepción a las 8 de la mañana y me indican que están cargando el agua de caldera que se ha gastado. En 5 o 10 minutos me puedo duchar. Bueno me molesta pero espero. Salgo a las 10 de la mañana del hotel sin poder ducharme y asearme. La explicación ya es que han tenido un problema y piden disculpas, pero no fueron capaces de llamar a la habitación para indicarlo. Como ya estoy un poco enfadado por este tema, también comentaré las carreras y voces de los niños por los pasillos, que no me molesta habitualmente y entiendo que es la semana blanca y son niños. Pero en esta ocasión me molesta por el conjunto de situaciones.
1-night trip

10/10

1-night trip

8/10

muy bien, centrico
2-night trip

8/10

Lástima que el bar lobby no ofrezca un servicio como el del año pasado. Se ha recortado su horario, solo a cenas informales, bar y cierran 2 dias a la semana...
8-night trip

8/10

Estancia muy agradable y tranquila.
1-night trip

10/10

7-night trip

8/10

Habitación comoda y muy valorable que en el armario hay varias almohadas, muy buena limpieza y un tamaño adecuado para un par o tres de días.
1-night trip

10/10

2-night trip