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All properties in Escaldes-Engordany, Escaldes-Engordany, Andorra
1 room, 2 adults

Golden Tulip Andorra Fènix, Escaldes-Engordany

4-star4 stars
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700, Andorra

4-star hotel with spa, near Caldea Spa
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Well positioned in the town centre, the staff were friendly and helpful. They do however…Mar. 7, 2020
  • Stayed for a few days over new year Eve. The hotel was clean and the bed actually was…Dec. 30, 2019

Golden Tulip Andorra Fènix, Escaldes-Engordany

from $106 CAD
  • Standard Double or Twin Room
  • Standard Double Room Single Use
  • Standard Triple Room (2 adults + 1 child)
  • Standard Triple Room
  • Executive Room
  • Junior Suite

What’s around Golden Tulip Andorra Fènix, Escaldes-Engordany

Landmarks

  • Caldea Spa - 5 min walk
  • Pyrenees Andorra Shopping Centre - 19 min walk
  • Casa de la Vall - 21 min walk
  • Placa del Poble - 22 min walk
  • Casa Rull - 3 mi / 4.8 km
  • Madriu-Perafita-Claror Valley - 1.5 mi / 2.4 km
  • Sant Vicenc d'Enclar Church - 2.7 mi / 4.4 km
  • La Margineda Bridge - 3.5 mi / 5.7 km

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Porte-Puymorens Station - 40 min drive
  • Burton's Station - 42 min drive

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. This property's pool and sauna is closed 1-4:30 PM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Covered onsite self parking (EUR 26 per night)

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Onsite garage

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Ski storage
  • Ski passes available
  • Full-service spa
  • Sauna
  • Ski equipment rental shops nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-width doorways
Languages Spoken
  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos - This restaurant specializes in Spanish cuisine and serves breakfast and dinner.

Bar Cafeteria Sirius - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

Pub Sagitarius - Onsite pub. Open daily.

Golden Tulip Andorra Fènix, Escaldes-Engordany’s small print

Also known as

  • Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
  • Golden Tulip Andorra Fènix Hotel
  • Golden Tulip Andorra Fènix Escaldes-Engordany
  • Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
  • Golden Tulip Andorra Fènix Escaldes-Engordany
  • Fenix Hotel Escaldes Engordany
  • Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
  • Goln Tulip orra Fènix EscalsE
  • Golden Tulip Andorra Fènix
  • Fenix Hotel Escaldes Engordany
  • Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
  • Golden Tulip Andorra Fenix

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 9:00 PM.

Guests under 5 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facility access costs EUR 7.00 per person, per stay. Facilities include a sauna, a spa, and a swimming pool.

Covered self parking costs EUR 26 per night

Cooked-to-order breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Golden Tulip Andorra Fènix, Escaldes-Engordany

  • Does Golden Tulip Andorra Fènix offer free cancellation for a full refund?
    Yes, Golden Tulip Andorra Fènix does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Golden Tulip Andorra Fènix?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Golden Tulip Andorra Fènix?
    Yes. Self parking costs EUR 26 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Golden Tulip Andorra Fènix?
    Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Are pets allowed at Golden Tulip Andorra Fènix?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Golden Tulip Andorra Fènix?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Golden Tulip Andorra Fènix?
    Yes, Restaurante Kronos offers Spanish cuisine. Nearby restaurants include La Tagliatella (4-min walk), Marisqueria Don Denis (5-min walk), and A Casa Canut Hotel Gastronòmic (5-min walk).
  • What is there to do at Golden Tulip Andorra Fènix and nearby?
    Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Golden Tulip Andorra Fènix also has a sauna.

Recent reviews

Very Good 8.4 From 94 reviews

Exceptional 10.0
Best staff in Europe!
Was such a great experience in golden tulip fenix. Hotel was clean and great location. Above all, staff were really nice. Especially celeste. Celeste is the kindest person I have ever seen!! She is so helpful and generous. She made sure that we had the best stay and made a call for the bus company to change the schedule for us. I would love to go back to andorra and stay again at golden because of Celeste. Thank you!!
stella, us2 night trip with friends
Exceptional 10.0
Well positioned for the town centre, comfortable rooms, friendly helpful staff and a great breakfast selection.
gb6 night trip
Exceptional 10.0
Great hotel at a great location. Reasonable prices (could always be better). Will be back.
gb7 night trip
Exceptional 10.0
Very nice hotel at a great location and a reasonable price (can always be better though). We will be back!
gb16 night trip
Good 6.0
A hotel with good location and average comfort.
Convenient location. Staff helpful but some speak only Spanish and Catalan. The bed, pillows and sheets can be more comfortable for a good night sleep. The housekeeping doesn't always show up.
Phil, us4 night business trip
Very Good 8.0
Nice hotel in a very good location, surrounded by restaurantes, stores and people. Keep in mind that Andorra is very small so you can actually stay wherever you want without being worried of if you are far from any place you would like to visit.
Angel, us2 night trip
Exceptional 10.0
Tres bien
Hotel tres bien place pour le shooping.tres calme. Tres propre. Personnel tres accueillant et parlant francais. Parking sur place et centre balneo a 500m. Je le recommande
Xavier, fr1 night family trip
Fair 4.0
Parking nocturne hors de prix Petit déjeuner médiocre (pas de buffet continental )
Jean Claude, fr1 night trip
Very Good 8.0
Muy correcto. Recomendable
La habitacion estaba muy limpia, reservamos habitacion para 3 personas y era muy espaciosa. Lo que no nos gustó fue el desayuno, por tema covid te lo servían en la mesa y la verdad es que ponían gran cantidad pero la calidad no era la esperada por el precio que hacen pagar. Parte de la reposteria no era del dia (dura) y el pan seco. Volvería a alojarme en el hotel pero no desayunaría allí.
Yolanda, es2 night family trip
Exceptional 10.0
Recomendable
Las instalaciones estan muy bien, el servicio es muy amable pero creo que podrian mejorar la limpieza en las habitaciones. No soy la clase de huesped que deje todo tirado ni que sea muy exigente pero en el baño no lo limpian solo cambian las toallas y sacan la basura.. estoy acostumbrada a una limpieza mas profunda en otros hoteles, pero por lo demas me parece bastante recomendable.
Bilza Emily, es4 night trip

Golden Tulip Andorra Fènix, Escaldes-Engordany