8/10 Very good
Nice retreat on the outskirts of Santiago
The staff members were super friendly and helpful. They made me feel appreciated. Food was great,too!
Frank
Frank, 4-night trip
Hotel Casa Arrayan
Boutique hotel with full-service spa, connected to a shopping center, near Cerro Pochoco Observatory
Escape to Hotel Casa Arrayan, near Cerro Pochoco Observatory, and indulge in free continental breakfast. Unwind at the spa with a rejuvenating sports massage or bask in the sun by the seasonal outdoor pool. With high-speed WiFi and dry cleaning services, you'll feel pampered.
Excellent
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Ski storage
- Sauna
- Seasonal outdoor pool
- Room service
- Coffee shop/cafe
- Airport shuttle
- Area shuttle
- Terrace
Feel at home (6)
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
CA $110
CA $110 total
Mar 1 - Mar 2
Room options
Check availability for these dates
Showing 7 of 7 rooms
Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)
Highlights
Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Electric kettle
- Mountain view
- Sleeps 3
- 1 Queen Bed OR 1 Twin Bed
Classic Double Room, 1 Queen Bed, Mountain View (2)
Very good
Highlights
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Electric kettle
Champagne service
- Mountain view
- Sleeps 2
- 1 Queen Bed
Classic Double Room, 1 Bedroom, Mountain View (1)
Highlights
Balcony or patio
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Electric kettle
- Mountain view
- Sleeps 2
- 1 King Bed
Basic Double Room, 1 Bedroom (7)
Exceptional
Highlights
Yard
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
- Mountain view
- Sleeps 3
- 1 Queen Bed OR 1 Twin Bed
Standard Double Room, 1 Bedroom (5)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
- 1 bedroom
- Sleeps 2
- 1 King Bed
Basic Double Room, 1 Bedroom (6)
Highlights
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
- Sleeps 3
- 1 Queen Bed OR 1 Twin Bed
Basic Double Room, 1 Bedroom (4)
Highlights
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
- Sleeps 3
- 1 Queen Bed OR 1 Twin Bed
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About the area
Camino a Farellones 15201, Santiago, Región Metropolitana, 7591511
About this property
Hotel Casa Arrayan
Hotel Casa Arrayan puts you within a 15-minute drive of Costanera Center and Parque Arauco Mall. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this boutique hotel include an outdoor pool, a bar/lounge, and a sauna.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
Frequently asked questions
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Hotel Casa Arrayan Reviews
Excellent
9.6
Cleanliness
8.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
10/10 Exceptional
Our stay couldn’t have been better. The food for breakfast as well as the dinner menu is all incredible and the staff was so kind: we had some early morning tour departures and they made us little packed breakfasts each morning. The neighborhood is quiet and beautiful, with a small little strip of dining and stores about a 15 minute walk away
Michael
Michael, 6-night trip
10/10 Exceptional
Amazing views, great service, lovely place!
Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying.
Skyelar
Skyelar, 2-night trip
10/10 Exceptional
Un hermoso entorno, buena atención y habitación impecable
Aldo
Aldo, 1-night trip
8/10 Very good
tranquilo y cercano a la ciudad
lindo lugar, cercano a las Cóndes y con personal muy coordial y servicial.
cristian
cristian, 2-night trip
10/10 Exceptional
Un lugar al que desearíamos volver
Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora.
Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta.
Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás.
EDGARDO
EDGARDO, 2-night trip
8/10 Very good
Falta de mantenimiento edificio en general y alrededores. Entorno descuidado. Otras edificaciones muy cerca.
Verified traveller
4-night trip
10/10 Exceptional
Satisfecho
Es muy tranquilo y acogedor.
Pude descansar mucho.
sandra
sandra, 1-night trip
10/10 Exceptional
Petit hôtel très sympathique, parfait pour partir vers les montagnes.
Verified traveller
2-night trip
8/10 Very good
El lugar muy lindo y acogedor, todo de muy buena calidad. Una vista privilegiada. La comida sencilla, pero rica. El desayuno fenomenal!!!!
Verified traveller
1-night trip
10/10 Exceptional
Great home base to go skiing in Chile
Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile!
Joe
4/10 Fair
Bienvenidos al hotel california....
El hotel se encontraba en reparaciones. No pude dormir en toda la noche porque la cisterna del W.C. del cuarto de al lado perdía agua y hacia un ruido muy molesto hacia mi habitación. El trato no fue muy agradable. El check-out debimos realizarlo a las 12 en punto, sin posibildad de dejas las valijas, practicamente nos echaron a esa hora...
Viviana
8/10 Very good
Chateaux in the Andes!
Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat.
Richard
10/10 Exceptional
Hotel que cumple todas mis expectativas
Muy buen hotel, lindo paisaje, seguridad y tranquilidad un 100% excelencia.
Lo recomiendo totalmente.
Mis hijos quieren regresar.
Jessica
2/10 Poor
No hotel
First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away!
Albert
2/10 Poor
Do NOT Stay Here
First off this is not a hotel but a bed and breakfast.
You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager.
We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only.
The couple I went with smoked. They were told the ENTIRE property was nonsmoking.
The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor.
You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy.
Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property.
Gloria
4/10 Fair
servicio
En hotel trabajan 2 persona,una Señora de manana,otro persona que bastante joven y me costo perder mi vuelo.Hotel no dan llave para la porton que esta ubicado en abajo.Tengo que esperar 1 hora que abren porton para entrar Hotel.Deseyuno estaba sin huevo,sin queso,solo carbonhidrato.Calefactor funccionaba primer 2 noches otro noche tengo que dormir frio.
Barbaros Algun
10/10 Exceptional
Buena ubicación
Estancia muy buena, buen servicio, estadía tranquila. Lugar silencioso. El lugar y el hotel preciosos, rico desayuno. El único pero, es que traté de cambiar la reserva, no sentí que me atendieron tan amables por teléfono.
MARIA
8/10 Very good
Good base to go skiing to Valle Nevado
Good base to go skiing to Valle Nevado area if chains are not required. Advise: For a dinner order only a salad in the hotel.
zoran
6/10 Good
buen hotel
Desayuno y servicios deben mejorar
ignacio
8/10 Very good
Great hotel
Great little hotel, far from center of te city and all the rooms are same size so no need to pay for extra charge for Conde suite
Verified traveller
6/10 Good
Faltou informação correta sobre a localização em relação ao Vale Nevado. São 40Km e não 3Km como informaram.
Verified traveller
6/10 Good
ESTANCIA REGULAR
Completamente de acuerdo con los comentarios de otros pasajeros, ya que la conexión de Internet es pésima, y por dos tostadas con te nos cobraron usd $30.- La señora es muy amable, cambiaron a la anterior claramente. Lo recomiendo pero teniendo en cuenta todas las críticas que aquí se detallan.
ignacio
10/10 Exceptional
Muy buena la atención y limpieza del hotel.
Muy buena
Liliana
10/10 Exceptional
Ideal para cargar pilas
Excelente el hotel, atendido por sus dueños, es coqueto, tiene estilo, habitaciones amplias impecables, desayunos artesanales un placer, felicitciones a Andrea y su esposo. Es lo que se ve en la foto. Impresionante el paisaje.
Gladis A.
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