8/10 Very good
30 Nov 2024
Unclear Signs and stingy with basic necessities.
Our room was nice and clean.
There door hanger sent an unclear message. They say “Not Ready YET” we took our door hanger off when we left our room. When we returned, housekeeping did not come in. We stopped at the front desk to get clean towels and told them that no one cleaned our room. She said if we put our sign on our door, housekeeping would not come back to clean. Not Ready YET does not mean we don’t want our room cleaned. It means, not YET.
When we asked for 4 towels for the 2 of us, we were told that we could not get that many for 2 people. We could only get 1 per person. I was shocked to hear that and told her that I use 2 towels. My husband said he would just use 1 and we got 3 towels. I’ve never heard of a hotel only allowing 1 towel per person. That is ridiculous
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review