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Hotel Pontao

3.0 star property
Sal beach hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pontao

Outdoor pool, pool umbrellas, sun loungers
Front of property
Superior Double or Twin Room
Lobby
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • TV in a common area
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Double or Twin Room, Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Double or Twin Room, Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is CA $78
CA $106 total
includes taxes & fees
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About the area

Map
Edificio Pontao, Santa Maria, Sal, 4111

What's nearby

  • Santa Maria Pier - 5 min walk - 0.5 km
  • Santa Maria Beach - 6 min walk - 0.5 km
  • Santa Maria Town Square - 6 min walk - 0.6 km
  • Kite Beach - 6 min drive - 2.5 km
  • Shark Bay Beach - 25 min drive - 5.6 km

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar de Praia - Oasis Atlantico - ‬9 min walk
  • ‪Criol - ‬8 min walk
  • ‪Calema - ‬5 min walk
  • ‪The Dubliners - ‬6 min walk
  • ‪Bounty Restaurant - ‬12 min walk

About this property

Hotel Pontao

Enjoy your visit to Sal with a stay at Hotel Pontao. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 79 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Snorkeling nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 14 per vehicle (one way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Pontao
Hotel Pontao Sal
Pontao
Pontao Hotel
Pontao Sal
Hotel Pontao Santa Maria
Pontao Santa Maria
Pontao Hotel Santa Maria
Hotel Pontao Cape Verde/Ilha Do Sal - Santa Maria
Hotel Pontao Sal
Hotel Pontao Hotel
Hotel Pontao Hotel Sal

Frequently asked questions

Does Hotel Pontao offer free cancellation for a full refund?
Yes, Hotel Pontao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Pontao?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Pontao?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Pontao?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Pontao?
Yes, an airport shuttle is available. The charge is EUR 14 per vehicle one way.
What are the check-in and check-out times at Hotel Pontao?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Hotel Pontao and nearby?
Have fun with nearby activities like snorkeling and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Pontao?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Hotel Pontao have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Pontao like?
Hotel Pontao is in the heart of Sal, a short 5-minute walk from Santa Maria Pier and 6 minutes' walk from Santa Maria Beach.

Hotel Pontao Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

We had a good time at Pontao.
Michael, 21-night trip
Verified Hotels.com guest review

4/10 Fair

Not very good
When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night.
Jay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay and would like to visit again
Keith, 7-night romance trip
Verified Expedia guest review

8/10 Very good

All the staff here are very pleasant and smiling. Hotel is very clean. Good breakfast.
Janice, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Breakfast very good, choice of fruit, cooked eggs,always scrambled available and omelette or fried cooked to order. Choice of bread. Pancakes available. Room on ground floor had wifi with pool view. Limited sockets.
Howard, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Noisy room, without any hot water for a week
Firstly let me say that the cleaning and catering staff were great. Breakfast good and bed comfortable, unfortunately that's where it all ends. We paid extra for a superior room, although I'm not sure what that was for as the room didn't look the same or have any advantages. After repeatedly asking to change our room due to the noise (single glazed windows opposite a busy road and a nightclub) we were told there were no free rooms even though I saw several people vacate on many occasions. Apart from a TV with no signal, no In Room WiFi, terrible WiFi in lobby, a door opening straight out of the side of the building with a 6 foot drop (dangerous for children), the worst part was having no hot water for the entire stay. I can personally handle most problems but having no hot water on a winter holiday is a deal breaker I'm afraid, the excuse for this was that the hotel was full and people were showering at the same time (well its the hotels duty to ensure a full hotel is capable of dealing with the load) . So in conclusion I'd avoid as im sure there are better places for the price.
Robert, 6-night romance trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

8/10 Very good

Round the corner from Santa Maria
Hotel staff are superb, paid for a deluxe room but I'm not sure what was deluxe about it as we had 2 joined single beds plus plenty of mould near bedside cabinet. Breakfast was more than enough for those not fussy like us.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, excellent breakfast choice.
Ian, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

There is no staff to help with baggages to go upstair.
Verified Expedia guest review

10/10 Exceptional

Great hotel
Small and basic but spotless, comfortable and convenient
Verified Hotels.com guest review

6/10 Good

OK for the price
Just 10 min stroll to the beach, breakfast is okay with usually eggs, bread, cereal etc. Reception lady helpful once she understands what you want. There was no working air con in 1st room we were put in so moved to another and the safe did not work, reception said they would get maintanence to look but was never fixed. Pool area nice and quiet and clean but needs attention to pool, lots of missing tiles.
Verified Expedia guest review

6/10 Good

Nice hotel and close to town
Nice hotel close to the Main Street in the town and short walking distance to the beach. Stayed here for 2 weeks bed and breakfast. Nice to have the use of the pool and free wifi in the reception area.
Verified Expedia guest review

8/10 Very good

A week stay
Convenient hotel to stay in. Good location - beach nearby as well as bars, restaurants, taxis, car rental company, shops, supermarket. Breakfast lovely but if you come after 9 am, the choice seems to be limited. If busy during breakfast, no cups, plates, cutlery available for a while. No WiFi in the room. The downside of this place are hotel guests leaving their beach towels on sun beds around the swimming pool when not occupying them. It is almost impossible to use a sun bed if you do not 'reserve' it during breakfast time.
Verified Hotels.com guest review

6/10 Good

Well Located
The initial reception was welcoming and as we arrived early we were happy to wait for our booked "superior room with garden view" to be serviced while we walked to the town for lunch. On our return we were allocated what must have been the worst room in the hotel. It had no balcony, was small and dark and looked out on what must be the busiest, noisiest road junction in the town. The reception MUST have know that this was not the room we booked. We complained and were eventually offered and accepted "the last available room". This was a quiet and large family room. It was, I guess, "superior" but was not garden-facing and had no outside space, terrace or balcony, for relaxation. The worst experience was breakfast. This must be the worst organised breakfast buffet experience we have ever experienced. All the food and drink was in one corner and as there was only one hot drinks machine there was always a queue making the area too crowded to access food. The food was generally of poor quality and not systematically replenished. The hot food was mostly gone. The staff work hard but are not properly trained and managed so work very inefficiently. This whole breakfast experience made for a very stressful start to every day and is the main reason we would not recommend the hotel to a friend.
Verified Expedia guest review

10/10 Exceptional

Our stay in the hotel was lovely! The hotel staff was very helpful and kind, a the entire hotel was really neat and tidy. There was a decent breakfast buffet every morning with fresh bakery product, some cooked stuff, fresh fruits, youghurts... The dinner menu is very short, actually a choise of tuna or chicken, but you have plenty possibilities around in the area. On Fridays they organise barbecue parties with really nice food though. The ocean is just a few minutes walk. Enjoyed our holiday a lot. Glad about choosing Pontao to stay, fair trade for friendly price. Thank you guys!
Verified Ebookers guest review

10/10 Exceptional

Would recommend
If you want all inclusive 500 bed luxury this is not the place, there are however a lot of positives about this 2-3 star hotel. It is very clean and the staff helpful. The buffet breakfast is certainly adequate with fruit, fruit juice, yoghurt, lots of fresh breads to toast with jam and honey or with cheese and cold meat. Fresh omelettes or presumably fried eggs, if you wish. Good coffee from a machine, just help yourself. They do serve a set evening meal at 12 euro and the Friday night 'barbecue' (although no actual bbq in sight) was dearer at 22 euro, but included a strong alcoholic fruit punch and ½ l carafe of wine between 2. The food, especially the fish and salads is very good. The staff made it attractive with tables round the pool area. The pool in the centre of the building is attractive with several large trees and greenery and sunbeds. You do have to chase the sun around, but sometimes shade is good. The superior rooms are of a reasonable size, good bathroom and modern. It had a fridge, but unfortunately not a kettle. Our room was on the ground floor, which was handy for the pool, however you are at the mercy of other guests who stay up late talking loudly on their outside area. Our only disappointment was the bed, which was very hard so not very comfortable. Otherwise a good value hotel situated at the edge of the main streets and 5-10 minutes walk to the beach.
Verified Expedia guest review

6/10 Good

Decent hotel for the price...
Upon arrival the staff were very welcoming and enthusiastic except for the manager. The pool/breakfast area were kept in a pristine condition throughout my stay. I payed for the superior room which was definitely not superior by any means... their was stains on the wallpaper, curtains and the mattress. This greatly stressed myself and my partner. The shower was extremely unreliable it only had cold water until we mentioned to the staff and they fixed it. The manager was very reluctant to answer our queries. I would recommended staying at another hotel personally unless you want to be close to the centre of the town.
Verified Expedia guest review

4/10 Fair

2 star not 3
When I was booking the hotel no mention was made to the ongoing building work within the unit. I was also without hot water for the first 2 days of my stay.
Verified Hotels.com guest review

2/10 Poor

Awful - the hotel is a building site
We stayed for 4 days - the hotel is a building site. Constant noise from 7.30am until 6.00pm. The pool area cannot be used due to building works going on. We had to step over rubble to get to our room. After 4 days we checked out and checked into a decent hotel.
Verified Expedia guest review

8/10 Very good

comfortable and friendly
stayed 10 days,not worth hiring a car ,only a few roads fit for normal cars. an island tour at 15 euros was very worth while. For 7 euros there was 2 loungers and an umbrella for hire on the fantastic beach We took a flight to Santiago, for the day, very expensive, and poor value. Excellent fish restaurant opposite the hotel called the "fisherman" It's better value to use the local currency, but be sure to use it all , as it's worthless anywhere else there are no newspapers on the island, and our TV had no english channels Take some warmish clothes for evening, as it gets quite cool. Try to avoid hotel rooms overlooking the adjacent roads, as on Friday and Sat all night parties are held on the waste land in front of the hotel, very noisy. It was sad to see so much rubbish left in the town. Many of the local shops owners were irritating, as they tried to get you to visit there shop, and didn't seem to understand " NO THANK YOU" although the local people were very nice in general.
Verified Expedia guest review

4/10 Fair

basic
Rooms and amenities are very basic, staff were scarce but polite
Verified Expedia guest review

10/10 Exceptional

Great hotel for the price
Second time we have stayed at this hotel in the last 6 months. Breakfasts are good, friendly staff and very clean. With Santa Maria you are alway out in the sun. and this hotel is in a good location for the beach, restaurants and the town. Would not recommend the all inclusive hotels as you miss out so much in this beautful town
Verified Hotels.com guest review

8/10 Very good

Pontao hotel in Sal. Cape verde.
The hotel was comfortable and clean and the air conditioning was controlable and worked well. The pool area was clean smart although small. But the resorts main beach was only a five minute walk away. There were plenty of cafes and restaurants close by. All of the booking arrangements and taxi transfers ran on time and according to plan. Considering the cost l am a satisfied customer.
Verified Expedia guest review