George Bush Intercontinental Airport (IAH) - 19 min drive
Restaurants
McDonald's - 4 min drive
McDonald's - 4 min drive
Whataburger - 4 min drive
Starbucks - 4 min drive
Chick-fil-A - 15 min walk
About this property
Best Western Plus New Caney Inn & Suites
When visiting New Caney, Best Western Plus New Caney Inn & Suites is a great choice to consider. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
49 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney
Frequently asked questions
Is there a pool at Best Western Plus New Caney Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus New Caney Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus New Caney Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus New Caney Inn & Suites?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Best Western Plus New Caney Inn & Suites and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Best Western Plus New Caney Inn & Suites also has a fitness center.
What's the area around Best Western Plus New Caney Inn & Suites like?
Best Western Plus New Caney Inn & Suites puts you in the heart of New Caney. Popular attractions include Lake Houston Wilderness Park, which is 5 minutes away by car.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
18 Feb 2025
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Andy
Andy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Nice room
Nice room and good breakfast. Perfect for a short stay and convenient location
Rebecca
Rebecca, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Carolyn
Carolyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Good experience
Very clean and comfortable roo.
Ricky
Ricky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
It was a quick, impromptu stay. Everything was great. It was super late when we arrived in town and they accommodated us without hesitation.
Ana
Ana, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
William
William, 3-night trip
Verified Hotels.com guest review
4/10 Fair
8 Nov 2024
This Hotel was roach infested.
Phillip
Phillip, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2024
jeff
jeff, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Oct 2024
James
James, 1-night trip
Verified Expedia guest review
6/10 Good
29 Oct 2024
The breakfast is awful and beds are super hard in my opinion.
Joy
Joy, 2-night romance trip
Verified Expedia guest review
4/10 Fair
28 Oct 2024
The hotel was not what I expected, there were cockroaches in the rooms. The rooms smelled like cigarettes it did not smell clean at all. The bed was comfortable, the shower was not clean there was a lot of mold, the water was leaking everywhere. I was so disappointed
ASHLEY
ASHLEY, 3-night family trip
Verified Expedia guest review
2/10 Poor
27 Oct 2024
There were roaches every where. I was eatting and one ran toward my food. Pulled back the covers they were in the bed. The bar of soap after I washed my face one climbed on. I have photos
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 Oct 2024
Room had a smoker’s smell…
Terry
Terry, 4-night trip
Verified Expedia guest review
8/10 Very good
23 Oct 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Very nice
Beverly
Beverly, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Oct 2024
Tori
Tori, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Kind and Clean
Kind and thoughtful service. Clean, comfortable room.
Cynthia
Cynthia, 1-night business trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Someone was arrested from a room when we arrived.
Donna
Donna, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Beverly
Beverly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Sharon
Sharon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
N/A
Miguel
Miguel, 2-night business trip
Verified Expedia guest review
2/10 Poor
11 Oct 2024
I understand the saying “roach motel” now
Our first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
Aprille
Aprille, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
Heladio
Heladio, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Very nice staff great house keeping just very nice all around