Hotel Willow Banks

Photo gallery for Hotel Willow Banks

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Willow Banks

Hotel Willow Banks

4.0 star property
4-star hotel in Shimla with 2 restaurants and 2 bars/lounges

6.4/10 Good

34 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Lounge area
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Terrace
Cleaning & safety
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Shimla (SLV) - 21 min drive
  • Chandigarh (IXC) - 110 min drive

About this property

Hotel Willow Banks

4-star hotel
Take advantage of a nightclub, a rooftop terrace, and a coffee shop/cafe at Hotel Willow Banks. Treat yourself to a body wrap, a Thai massage, or aromatherapy at Akasa Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An elevator, a billiards/pool table, and a TV in the lobby
  • A 24-hour front desk, luggage storage, and smoke-free premises
Room features
All guestrooms at Hotel Willow Banks feature perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Separate sitting areas, refrigerators, and coffee/tea makers


English, Hindi

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 5 floors


  • Check-in time from 2 PM - 8 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (INR 200 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Pool table

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Wheelchair-accessible parking


  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Akasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 700 for adults and INR 500 for children (approximately)

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night


  • Self parking costs INR 200 per day

Hygiene & cleanliness

Social distancing measures are in place.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Does Hotel Willow Banks offer free cancellation for a full refund?
Yes, Hotel Willow Banks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Willow Banks?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Willow Banks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Willow Banks?
Yes. Self parking costs INR 200 per day.
What are the check-in and check-out times at Hotel Willow Banks?
You can check in from 2 PM - 8 PM. Check-out time is noon.
What is there to do at Hotel Willow Banks and nearby?
Hotel Willow Banks has 2 bars, a nightclub, and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Willow Banks?
Yes, there are 2 onsite restaurants. Nearby restaurants include Eighteen71- Cookhouse & Bar (3-min walk), Jashan (6-min walk), and Honey Hut (7-min walk).
What's the area around Hotel Willow Banks like?
Hotel Willow Banks is a short 1-minute walk from Mall Road and 8 minutes' walk from Shimla Mall.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Service crew are friendly
1-night trip
Verified guest review

2/10 Poor

No heat no view but I paid for view room
Sandeep, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was Good
Anupam, 1-night trip
Verified guest review

2/10 Poor

Check in process was not smooth.
Gagandeep, 1-night family trip
Verified Expedia guest review

4/10 Fair

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
DONG J, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amrita, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel hasn’t Parking and overall is good
Krishan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gurpreet, 2-night trip
Verified guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property located on the mall road of shimla
Sandeep, 1-night family trip
Verified guest review