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Novotel Nairobi Westlands

Luxury hotel with spa, near Sarit Centre

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Tue, Mar 31
Wed, Apr 1
March 2026
17
April 2026
Surrounded by Westlands' vibrant energy, Novotel Nairobi Westlands offers a serene oasis with a rooftop terrace and an outdoor pool. Unwind at The Spa with massages and treatments or indulge in Italian cuisine at Gemma's Kitchen & Bar.
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
CA $170
CA $212 total
includes taxes & fees
Mar 28 - Mar 29

Why we love this property

Relaxation sanctuary
A full-service spa offers aromatherapy and Swedish massages in tranquil treatment rooms. Steam room and 24-hour gym enhance this hotel's garden oasis.
Cuisine for every taste
Italian and international flavors await at this hotel's restaurant. A cafe and 2 bars round out the options. Private dining for couples sets the mood.
Luxe sleep experience
Indulge in perfect slumber with pillowtop mattresses and premium hypo-allergenic bedding. Rainfall showers and 24-hour room service elevate the luxury.

Room options

Showing 6 of 6 rooms
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Deluxe Suite, 1 Bedroom (King bed)
Deluxe Suite, 1 Bedroom (King bed)
Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom (King bed)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Executive Room, 1 King Bed
Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Executive Suite, 1 Bedroom (King bed) | Bathroom
Executive Suite, 1 Bedroom (King bed)
Executive Suite, 1 Bedroom (King bed)
Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed
Superior Room, 1 King Bed | Bathroom
Premium bedding, down comforters, pillowtop beds, minibar
Superior Room, 1 King Bed
Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

Exceptional
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Twin Beds

Exceptional
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600

What's nearby

  • Westgate Shopping Mall - 3 min walk - 0.3 km
  • Nairobi Education Centre - Animal Orphanage - 3 min walk - 0.3 km
  • Sarit Centre - 5 min walk - 0.5 km
  • Oshwal Religious Centre - 10 min walk - 0.9 km
  • Karura Forest - 4 min drive - 3.0 km

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 32 min drive
  • Syokimau SGR Railway Station - 32 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪Fonda's Taqueria Westlands - ‬6 min walk
  • ‪Sacred Mill Coffee Roasters - ‬6 min walk
  • ‪Artcaffe - ‬4 min walk

About this property

Novotel Nairobi Westlands

Placing you within a 10-minute walk of Sarit Centre, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

Hotel size

    • 347 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets allowed (dogs and cats only)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured onsite valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's menu
  • Children's games

Working away

  • 13 meeting rooms
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Gemma's Kitchen & Bar - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Social Hub - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Trunk & Tandoor - This theme restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Rooftop Pool & Bar - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Novotel Nairobi Westlands offer free cancellation for a full refund?

Yes, Novotel Nairobi Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Nairobi Westlands?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Novotel Nairobi Westlands?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night.

Is parking offered on site at Novotel Nairobi Westlands?

Yes, there's free valet parking.

What are the check-in and check-out times at Novotel Nairobi Westlands?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Novotel Nairobi Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (9-min drive) is nearby.

What is there to do at Novotel Nairobi Westlands and nearby?

Novotel Nairobi Westlands has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Novotel Nairobi Westlands?

Yes, Gemma's Kitchen & Bar offers Italian cuisine, pool views, and poolside dining.

What's the area around Novotel Nairobi Westlands like?

Novotel Nairobi Westlands is a short 6-minute walk from Sarit Centre and 3 minutes' walk from Westgate Shopping Mall.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Novotel Nairobi Westlands Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as amazing, great, and fantastic with many options for all tastes. (6 reviews)
  • The property gym is well-equipped and comfortably air-conditioned, available 24/7. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.
Verified

10/10 Exceptional

The rooms were very clean and everything in working comfortable order, the staff were particularly notable: friendly, helpful and professional - making our stay with children feel comfortable, safe. The hotel is well secured and assistance was available whenever needed.
Christine, 3-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, very quiet.
Phil, 12-night trip
Verified

10/10 Exceptional

Great place for us to stay on our first family trip to Kenya. Good area to use as a base when exploring Nairobi before moving on to safaris. Shopping centres close by, restaurants etc. within walking distance and easy when taking a taxi to/from other parts of the city. Used the rooftop pool and sundeck quite a lot as well. Staff was helpful. We stayed at the start of our trip and decided to book it for the last night of our trip as well.
Andreas, 1-night trip
Verified

10/10 Exceptional

Clean room, excellent service, great staff and good location.
Peter Munene, 9-night trip
Verified

10/10 Exceptional

Great room, seamless service and highly responsive staff.
Abbas, 5-night trip
Verified

10/10 Exceptional

My favorite hotel in the area Very friendly staff Amazing breakfast buffet Cosy interior with many nice details Big room, with giant bed Nice in room coffee, tea selection Big shower Cosy pool pool area Larger than average hotel gym
Susan, 8-night trip
Verified

10/10 Exceptional

Very cozy hotel
Johnson, 1-night trip
Verified

10/10 Exceptional

i loved staying to novotel location and food were perfect
christelle, 2-night trip
Verified

10/10 Exceptional

Great hotel in Nairobi as a base for touring the city and/or a stop before or after safari.
Brian, 2-night trip
Verified

10/10 Exceptional

Nice hotel
Ashok, 1-night trip
Verified

10/10 Exceptional

Great hotel by all standards
Othniel, 2-night trip
Verified

10/10 Exceptional

Great Hotel
Olaf, 3-night trip
Verified

10/10 Exceptional

Excellent hotel
Hardip, 5-night trip
Verified

8/10 Very good

Amenities and staff
Anathi, 3-night trip
Verified

10/10 Exceptional

Staff was extremely friendly and kind. Gym is fantastic! Great breakfast and good food overall.
EMINA, 4-night trip
Verified

10/10 Exceptional

The staff were amazing! Stephen, the concierge, met us at the door and took care of us like we were old family friends! The room was spacious and very comfortable!
Jeffrey, 1-night trip
Verified

10/10 Exceptional

Great business hotel next to where I needed to be.
Phillip G, 8-night trip
Verified

8/10 Very good

With a trekking was very quick and efficient.We did not stay for breakfast.The only complaint I had is that the shower was actually cold! We had a very early morning flight, and I jumped in the shower at 3am and it was freezing cold!
Zahra, 1-night trip
Verified

6/10 Good

Staff was great. Our first room had a weird smell but then they changed us to another room Asap.
Rhoda, 2-night trip
Verified

10/10 Exceptional

GREAT STAY & THE STAFF IS WONDERFUL
AMY, 5-night trip
Verified

10/10 Exceptional

Staff were excellent, friendly and very helpful, we enjoyed our stay
Peter, 1-night trip
Verified

8/10 Very good

Excellent
Guleid, 2-night trip
Verified

10/10 Exceptional

I love the staff, food, and accessibility!
Beth, 2-night trip
Verified

10/10 Exceptional

The room was perfect nice view and the staff was top tier. Very accomodating .
Bert, 3-night trip
Verified

10/10 Exceptional

Wonderful place to stay. Room was very spacious
Wendy, 2-night trip