This was my favorite hotel stay among many US and international trips for work. Everything about this stay was absolutely perfect. The location was the best you could ask for, on Flores street, which allowed us to be able to walk to absolutely everything. The hotel looked brand new. The room had beautiful paint work and gold fixtures. It looked like it had never been touched. The bed was from a dream--it literally was the best night's sleep ever. On top of the hotel being top notch, the staff were even better somehow. It has the family feel that many fancy boutique hotels lack. Each person on staff knew my friend and I by name. They went above and beyond to ensure we had a wonderful time in Porto. It was always an absolute joy interacting with Bruno, Tanya, and Caterina when we were entering and leaving the hotel each morning and night. When I entered my room there was a reuseable water bottle and chocolates waiting for me! To top that, on my first night they left an eye mask treatment, a sleep mask, and cozy socks. This was the best hotel experience I've ever had, with 0 notes.