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Hotel Silberstein

3.5 star property
Bayfront hotel in Puerto Ayora with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silberstein

Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Bar (on property)
Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Exterior
Premium Double Room, 1 King Bed

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
Ceiling fan
Pillowtop bed
Down duvet
Private bathroom
Rainfall showerhead
Hair dryer
In-room safe
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is CA $318
CA $318 total
includes taxes & fees
Jan 15 - 16 Jan 2025
Acacia Galapagos Boutique Hotel
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About the area

Map
Ave Charles Darwin & Seymour, Puerto Ayora, Galapagos, 00000

What's nearby

  • Charles Darwin Research Station - 9 min walk - 0.8 km
  • Playa de los Alemanes - 10 min walk - 0.9 km
  • Malecon - 10 min walk - 0.9 km
  • Las Ninfas Lagoon - 11 min walk - 1.0 km
  • Tortuga Bay Beach - 2 min drive - 1.2 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬2 min walk
  • ‪El Muelle De Darwin - ‬1 min walk
  • ‪TJ Restaurant - ‬6 min walk
  • ‪Golden Prague Galapagos - ‬4 min walk
  • ‪Il Giardino - ‬3 min walk

About this property

Hotel Silberstein

Hotel Silberstein offers a fantastic location, putting you just steps from Galápagos National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Accessibility

  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

Children & extra beds

  • Rollaway beds are available for USD 65.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:30 PM

Policies

This property accepts major credit cards.

Also known as

Hotel Silberstein
Hotel Silberstein Puerto Ayora
Silberstein Hotel
Silberstein Puerto Ayora
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Silberstein Galapagos Islands/Puerto Ayora
Hotel Silberstein Hotel
Hotel Silberstein Puerto Ayora
Hotel Silberstein Hotel Puerto Ayora

Frequently asked questions

Is there a pool at Hotel Silberstein?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:30 PM.
Are pets allowed at Hotel Silberstein?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Silberstein?
Sorry, there's no onsite parking at Hotel Silberstein.
Is airport shuttle service offered by Hotel Silberstein?
Yes, an airport shuttle is available. The charge is USD 40 per person one way.
What are the check-in and check-out times at Hotel Silberstein?
You can check in starting at noon. Check-out time is 10:00 AM.
What is there to do at Hotel Silberstein and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Silberstein?
Yes, there's an onsite restaurant.
What's the area around Hotel Silberstein like?
Hotel Silberstein is located on the boardwalk/promenade, a short 1-minute walk from Galápagos National Park and 9 minutes' walk from Charles Darwin Research Station.

Hotel Silberstein Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Excellent location, great staff
The location is absolutely perfect. Close walking to everything, restaurants, fish market, Charles Darwin centre, and harbour. Qiuet. the staff were more than helpful.
Verified Expedia guest review

10/10 Exceptional

2016 galapagos
Very nice hotel for the money close to everything. Walking distance.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Not impressed
Our room and the bathroom were both on the small side. The air conditioning was very hard to regulate, basically one temperature and fan speed. It was too cold with it on and too hot with it off. While the pool area was nice, we sure wish there would have been lounge chairs. Mainly tables and chairs, plus three half loungers. I expected more for the money so was disappointed with what we got.
Verified Hotels.com guest review

8/10 Very good

Spur of the moment surprise!
My husband surprised me with a trip to Ecuador for my birthday. He booked the flights and accommodations 3 days before we left and we were pleased with our accommodations and the location of Hotel Silberstein!
Verified Expedia guest review

8/10 Very good

Friendly but rusticAppropriate for Gallapagos
Friendly and clean Staff tried hard to make as good as possible
Verified Hotels.com guest review

6/10 Good

Expected more for the price
This hotel is quaint & cute, but overpriced for what it offers. The room we were given was very nice, but it had frustrating drawbacks. The bathroom sink water was not potable (a little creepy), so a spigoted water container was provided by the sink. Toilet paper was not to be put into the toilet, but into the trash (yuch!). The pool was a bit cold & not heated. A refrigerator was not provided, nor was there an ice bucket or ice machine. But, by far, our biggest disappointment was the internet service, advertised as free high speed wifi, including in the rooms. In the public areas, the wifi sign-in was touchy & often failed, internet service was very slow & patchy, and, our biggest complaint, the wifi did not work at all in our third floor (walk-up) room, and we were finally told, the second day, that it never worked on that level. To use the weak internet there was, you had to sit in a hot & humid first-floor lounge. After a five-day cruise without internet, this additional two nights of poor/no service was extremely annoying, as we had business matters which needed attention. At $191 a night plus tax (coming to $233 a night with their steep taxes), this hotel disappointed us. I had wanted to change hotels a few days prior to our stay in Puerto Ayora, but this hotel gives no refund unless you cancel over a month in advance, unlike most others on hotels.com, which you can usually cancel only 1-2 days in advance.
Verified Hotels.com guest review

8/10 Very good

Nice Hotel in Puerto Ayora
We had a lovely stay at Hotel Silberstein. The AC was lovely in the room, the WiFi only worked in the lounge area (they said it worked in the room, but it didn't) and they tried to charge us $300 USD a night, thankfully I had the printed Expedia confirmation for $198/night and they honored that. The location is walking distance to the Charles Darwin Research Facility and about a 15 minute walk to the harbor. I'd stay here again.
Verified Expedia guest review

10/10 Exceptional

Do it. You'll thank me.
WONDERFUL place. Highly recommend. And I thought it was perfect until I met the new chef they just hired for the hotel restaurant...who took it to a whole other level! Best meals I had during my entire Galapagos stay (I love good food!). And they breakfast buffet is perfect. Tons of choices, eggs the way you want them, fresh juice...and all in an air conditioned room. The hotel staff were great, helping with any and every question. And super personable. Rooms are very nice, and the pool hits the spot as a quick refresher after a long day trip. Bring some bug spray for when the sun goes down!
Verified Hotels.com guest review

2/10 Poor

Recomendaciones
Realmente no recomiendo este hotel , la relación precio servicio es malo , mi novia se accidentó en sus instalaciones y nunca hicieron nada por ayudarnos, no entiendo cómo ustedes pueden tener en su lista hoteles de este tipo
Omar, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

Limpieza de las habitaciones
Estaba en el hotel por dos noches. Segundo día, no vaciar el cubo de la basura aunque el cubo de la basura estaba lleno y no cambiar las toallas aunque las toallas estaba usadas, hubo dos problemas. Tambien pensé que el piso estaba sucio. Luego fue difícil conseguir algunos de hielo. Así que no quiro recomendar este hotel a una amiga.
2-night trip
Verified Expedia guest review

2/10 Poor

NUNCA MAS VOLVERE
PESSIMO HOTEL PERSONAL DE RECEPTION DEPRIMENTE
Verified Hotels.com guest review

4/10 Fair

Ubicacion, pero personal desatento
La ubicacion es muy buena. La habitacion es comoda y la limpieza muy buena. Conexion a wifi muy buena. Pero siendo un hotel lindo, los servicios adicionales estan totalmente fuera de precio. Caminando 2 calles, se pueden encontrar las mismas cosas a mitad de precio. Entonces no se puede disfrutar de las instalaciones del hotel consumiendo sus servicios (cena, tragos, contratar excursiones, etc). Por ejemplo, una excursion a Isla Santa Fe que se pagaba 90 usd por persona en el local de enfrente, en el hotel la vendian a 180 por persona. Y asi con el resto de las cosas. Una pena. Ademas, nunca nos enviaron la factura de nuestra estancia y nos perjudicaron economicamente.
Verified Expedia guest review

10/10 Exceptional

Visita a Puerto Ayora, Galapagos
Excelente servicio
Verified Hotels.com guest review

8/10 Very good

Неплохой отель в городе Пуэрто Аора. Мне сегодня 29, я получил лицензию на дайвинг сегодня в дайвинг-центре при отеле!! Все здорово, рекомендую. Из неудобств отмечу развеичто маленькую площадь номера. Спасибо
Verified Hotels.com guest review