This was the worst place we stayed at during our trip to Rome. Thankfully, we only stayed for one night before leaving the next day.
1. The room was extremely small. We couldn’t even fully open our suitcases, and it looked nothing like the photos advertised online.
2. Although the property claimed to have an elevator, we still had to carry our luggage up a flight of stairs before reaching it, which was very inconvenient.
3. Before our arrival, the host refused to provide the property’s address and check in info (I have paid everything) unless I sent copies of our passports via WhatsApp. I was uncomfortable sharing personal information with a stranger through a messaging app, but the host insisted that we would not be allowed to check in otherwise. We had just arrived at the train station in Rome, were carrying luggage, and in line of taxi. The whole check-in process was stressful and frustrating. Considering we paid more than €200 for one night, the experience was extremely disappointing.
4. The facilities were outdated and poorly maintained. The shampoo and body wash containers were almost empty when we arrived.
Overall, the property was overpriced, misleading, and lacked basic hospitality. I would not recommend staying here.