If you are booking with hotels.com, make sure you read every single message sent through the app's messaging program. I book a lot of hotels with hotels.com and not many hosts in Canada use the messaging function. As I was travelling and had booked this last minute, I missed seeing several key communications from the host- some were sent via whatsapp which was great, I just didn't realize there were other communications in the inbox that contained important information such as "text the host 15 minutes before you arrive" as they don't live there, and "have cash on hand to pay the late arrival fee." There was an opportunity to mention these things in the whatsapp conversations that would have made check-in smoother for everyone.
This is a 4 unit hostel-like environment in an apartment, which is what was expected. Although the people in the building were friendly, this accommodation is not legal, and there is a notice in the lobby to that effect. That may or may not be important to you, but you might want to be aware of this prior to booking.