Guests
All properties in Toowoomba, Queensland, Australia

Ambassador on Ruthven, Toowoomba

4-star hotel with outdoor pool, near Grand Central Shopping Centre

  • Free WiFi and free parking
From
$117 CAD

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • 2 Bedroom Apartment - Living Area
  • 1 Bedroom Apartment - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 45
1 / 45Outdoor Pool
200 Ruthven Street, Toowoomba, 4350, QLD, Australia
9.0.Superb.
  • Nice property for short stay.

    Jan. 27, 2022

  • Really lovely woman at check in and the rooms are clean and well presented. This is in…

    Jan. 14, 2022

See all 457 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Dining options
Safe

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • The following facilities are closed seasonally each year. They will be closed from December 22 to January 04:
  • Bar/Lounge
  • Dining venue
    • Free parking
    • Pool
    • Free WiFi
    • Air Conditioning

    Property highlights

    Main amenities

    • 34 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Terrace

    For families

    • Microwave
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In North Toowoomba
    • Grand Central Shopping Centre - 19 min walk
    • Empire Theatre - 22 min walk
    • St Andrew's Hospital - Toowoomba - 34 min walk
    • Toowoomba Base Hospital - 37 min walk
    • Cobb & Co Museum - 21 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Queen
    • Executive Twin
    • Deluxe Twin
    • King Spa Suite
    • King Suite
    • 1 Bedroom Apartment
    • 2 Bedroom Apartment

    What’s around

    Landmarks

    • In North Toowoomba
    • Grand Central Shopping Centre - 19 min walk
    • Empire Theatre - 22 min walk
    • St Andrew's Hospital - Toowoomba - 34 min walk
    • Toowoomba Base Hospital - 37 min walk
    • Cobb & Co Museum - 21 min walk
    • City Golf Club - 2.4 mi / 3.8 km
    • Clifford Park Racecourse - 2.9 mi / 4.7 km
    • Japanese Gardens - 4.5 mi / 7.3 km
    • Toowoomba Showgrounds - 5.7 mi / 9.2 km

    Getting around

    • Toowoomba, QLD (WTB-Wellcamp) - 37 min drive
    • Toowoomba, QLD (TWB) - 9 min drive
    • Toowoomba Station - 14 min walk
    • Spring Bluff Station - 11 min drive
    • Murphys Creek Station - 18 min drive
    map
    See on map
    200 Ruthven Street, Toowoomba, 4350, QLD, Australia

    At a glance

    Hotel size

    • This hotel has 34 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 2:00 PM-9:00 PM
    • Check-out time is 10 AM
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 6:30 PM
    • Saturday - Sunday: 10:00 AM - 3:00 PM
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

    Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 915
    • Conference space size (meters) - 85
    • Computer station

    Services

    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch LCD TV
    • Netflix
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    Seasons on Ruthven - This restaurant specializes in regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

    Fees & policies

    Optional extras

    • Breakfast costs between AUD 5.00 and AUD 30.00 for adults, and AUD 5.00 and AUD 20.00 for children (approximately)
    • Late check-out can be arranged for an extra charge (amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for AUD 10.0 per night
    • Rollaway beds are available for AUD 30.0 per stay

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 6:00 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place and guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Policies

    This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Best Western Plus Ambassador Ruthven Motor Inn Toowoomba
    • Best Western Plus Ambassador Ruthven Motor North Toowoomba
    • Best Western Plus Ambassador Ruthven Motor
    • Motel Best Western Plus Ambassador on Ruthven Motor Inn
    • Plus Ambassador Ruthven Motor
    • Best Western Plus Ambassador Ruthven Motor Inn
    • Best Western Plus Ambassador Ruthven Motor Toowoomba
    • Best Western Plus Ambassador Ruthven Motor Inn North Toowoomba
    • Ambassador on Ruthven Hotel
    • Ambassador on Ruthven North Toowoomba
    • Ambassador on Ruthven Hotel North Toowoomba
    • Best Western Plus Ambassador on Ruthven Motor Inn
    • Best Western Plus Ambassador Ruthven Motor North Toowoomba
    • Best Western Plus Ambassador Ruthven Motor Inn North Toowoomba
    • Best Western Plus Ambassador Ruthven Motor Inn

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Ambassador on Ruthven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Express check-out is available.
    • Yes, Seasons on Ruthven offers alfresco dining and regional cuisine. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Ice 'n' Spice (13-min walk).
    • Ambassador on Ruthven has an outdoor pool and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      the staff were friendly and helpful, the rooms were clean and quiet

      Jane, 1 night romance trip, Jan. 4, 2022

      Verified Wotif guest review

    • 2.0.Poor

      When you stay at supposedly one of Toowoomba's top hotels, you expect a decent standard of service. Staying for a few days, my towels were not replaced, despite being left in the shower, some of the tea and coffee supplies were not restocked and on my last full day, my room wasn't serviced at all. Whatever time of year it is, there is no excuse for poor service like this. There was also a basic lack of crockery and cutlery, the kettle could not be filled under the only sink, in the bathroom and the hotel had a mini bar with extortionate prices. One of the biggest issues was the 'wet' bathroom with an open shower with a curtain and a couple of drains. I have only ever seen this before in an 1980's aged care home. I certainly would not have expected this in a hotel. In summary, this is one of the worst hotel experiences I have ever had. I will not be using this hotel again and do not recommend it at all.

      Andy, 3 night family trip, Dec. 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location, short walk to town. Great food from the restaurant

      Brendan, 2 night romance trip, Oct. 28, 2021

      Verified Wotif guest review

    • 8.0.Very Good

      Our stay was easy and the staff were lovely. I was expecting something a bit more modern from the pictures but it was suitable and comfortable. Only minor issue was property being upstairs and having a newborn ( I may have missed this in the room details) and the large amount of dirty room service dishes that stayed on a bench in the carpark for a number of hours. Checkin was easy and lovely and staff really made our stay.

      Courtney, 2 night family trip, Oct. 28, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Stay and dine here. It's great!

      Selected this place as it is in walking distance to Budget/Avis car hire. WTB airport no longer offers car hire pick up. Had to pay $80 just to get a taxi into the hotel. Having said that ,lovely lovely accommodation. Modern and clean. Great staff. The receptionist / Manager also worked in the restaurant. Only negative was our room was on the side of the main road so all the traffic was heard throughout the night. This was disappointing as it didn't look like many of the rooms around the other side of the building were occupied ( a bath would of been nice) Ate at the hotel restaurant. Amazing food and service. Would eat there again. Would stay here again but would request a room around the other side. Good price as well. I paid the same rate as we did a motel further down the road on our return trip. This was only because this motel was advertised with a shuttle service to the airport. We learnt this was not the case. Would of stayed at the Ambassador had we known.

      Tamara, 1 night family trip, Oct. 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Clean & comfortable.

      Tamara, 1 night family trip, Oct. 15, 2021

      Verified Lastminute guest review

    • 10.0.Exceptional

      Would definitely return!

      Clean, tidy and comfortable. Well kept grounds and reception staff, very helpful. Would stay again without question.

      Darren, 1 night trip, Sep. 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      The double bath was relaxing and good choice of breakfast options with on

      Karene, 1 night romance trip, Aug. 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful room. Loved the bathtub!

      1 night romance trip, Jul. 16, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Front desk woman was lovely. Very happy and pleasant.

      4 night trip, May 11, 2021

      Verified Wotif guest review

    See all 457 reviews