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4-star hotel with outdoor pool, near Grand Central Shopping Centre
Nice property for short stay.
Jan. 27, 2022
Really lovely woman at check in and the rooms are clean and well presented. This is in…
Jan. 14, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place and guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
the staff were friendly and helpful, the rooms were clean and quiet
Jane, 1 night romance trip, Jan. 4, 2022
Verified Wotif guest review
When you stay at supposedly one of Toowoomba's top hotels, you expect a decent standard of service. Staying for a few days, my towels were not replaced, despite being left in the shower, some of the tea and coffee supplies were not restocked and on my last full day, my room wasn't serviced at all. Whatever time of year it is, there is no excuse for poor service like this. There was also a basic lack of crockery and cutlery, the kettle could not be filled under the only sink, in the bathroom and the hotel had a mini bar with extortionate prices. One of the biggest issues was the 'wet' bathroom with an open shower with a curtain and a couple of drains. I have only ever seen this before in an 1980's aged care home. I certainly would not have expected this in a hotel. In summary, this is one of the worst hotel experiences I have ever had. I will not be using this hotel again and do not recommend it at all.
Andy, 3 night family trip, Dec. 25, 2021
Verified Expedia guest review
Great location, short walk to town. Great food from the restaurant
Brendan, 2 night romance trip, Oct. 28, 2021
Verified Wotif guest review
Our stay was easy and the staff were lovely. I was expecting something a bit more modern from the pictures but it was suitable and comfortable. Only minor issue was property being upstairs and having a newborn ( I may have missed this in the room details) and the large amount of dirty room service dishes that stayed on a bench in the carpark for a number of hours. Checkin was easy and lovely and staff really made our stay.
Courtney, 2 night family trip, Oct. 28, 2021
Verified Expedia guest review
Selected this place as it is in walking distance to Budget/Avis car hire. WTB airport no longer offers car hire pick up. Had to pay $80 just to get a taxi into the hotel. Having said that ,lovely lovely accommodation. Modern and clean. Great staff. The receptionist / Manager also worked in the restaurant. Only negative was our room was on the side of the main road so all the traffic was heard throughout the night. This was disappointing as it didn't look like many of the rooms around the other side of the building were occupied ( a bath would of been nice) Ate at the hotel restaurant. Amazing food and service. Would eat there again. Would stay here again but would request a room around the other side. Good price as well. I paid the same rate as we did a motel further down the road on our return trip. This was only because this motel was advertised with a shuttle service to the airport. We learnt this was not the case. Would of stayed at the Ambassador had we known.
Tamara, 1 night family trip, Oct. 23, 2021
Verified Hotels.com guest review
Clean & comfortable.
Tamara, 1 night family trip, Oct. 15, 2021
Verified Lastminute guest review
Clean, tidy and comfortable. Well kept grounds and reception staff, very helpful. Would stay again without question.
Darren, 1 night trip, Sep. 24, 2021
Verified Hotels.com guest review
The double bath was relaxing and good choice of breakfast options with on
Karene, 1 night romance trip, Aug. 27, 2021
Verified Expedia guest review
Beautiful room. Loved the bathtub!
1 night romance trip, Jul. 16, 2021
Verified Wotif guest review
Front desk woman was lovely. Very happy and pleasant.
4 night trip, May 11, 2021
Verified Wotif guest review