Staff were terrific and very helpful. The hotel was close to transport and walking to the city. Good location close to the river. Room a good size, bed comfortable, small balcony and good size modern bathroom. Downside was that they gave you a paper cup and plastic stirrer for you tea/coffee, there was a fridge but nothing in it - reception gave me some milk in a mug (no jugs) when I asked for it. You could bring mugs up from reception to use in the room. You had to ask reception for a hairdryer if you wanted one. There was a microwave but you couldn't turn power on to it and the wi-fi, while free, didn't work - signal kept fading out. So, it's a nice looking hotel, but no extras (shampoo, hairdryer, room cleaning service, etc) you might expect.