When you stay at Hotel Okada, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. You can indulge in deep-tissue massages, facials, or aromatherapy, and Sky Lounge serves breakfast and dinner. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers like the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
103 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Minimum Spring Break check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Other information
Designated smoking areas (fines apply)
No alcohol allowed onsite
Property amenities
Food and drink
Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Hot springs
Working away
4 meeting rooms
Conference space (5199 square feet)
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Swimming pool
Arcade/game room
Spa services
Massage/treatment rooms
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Slippers
Children's slippers
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Geta (wooden sandals)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.
Dining
Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for JPY 1100.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone
Frequently asked questions
Does Hotel Okada offer free cancellation for a full refund?
Yes, Hotel Okada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Okada?
Yes, there's a pool.
Are pets allowed at Hotel Okada?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okada?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Okada?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Okada and nearby?
Onsite recreation at Hotel Okada includes hot springs. Enjoy amenities like spa services, an arcade, and a garden.
Are there restaurants at or near Hotel Okada?
Yes, there's an onsite restaurant, Sky Lounge.
What's the area around Hotel Okada like?
Hotel Okada is located on the boardwalk/promenade in Yumoto, a short 6-minute walk from Tenzan Onsen and 7 minutes' walk from Gyokuren Shrine.
Hotel Okada Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Dec 2024
Needs update
It is a good hotel however should update their rooms.
Beenish
Beenish, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
17 Nov 2024
Was unable to make the reservation due to a unfortunate medical emergency. Did request a partial refund, which did not occur.
David
David, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 Nov 2024
Was unable to make the reservation due to a unfortunate medical emergency. Did request a partial refund, which did not occur.
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
Yong
Yong, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
Lovely staff and food in this slightly dated yet spacious and comfortable hotel. The staff were very helpful moving our room from a smoking to non smoking. Whole
Process only took 10 minutes. Would recommend to anyone visiting Hakone
Ben
Ben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Patty
Patty, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
My stay in Okada Hakone
The overall onsen experience with footbath and 2 choices of onsen location is great and better than others.
Based on value, this is a good hotel but location is quite inaccessible by walking.
Wong
Wong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Maiko
Maiko, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 Oct 2024
Søren
Søren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Yung
Yung, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Customer service is topnotch! They explained everything about the hotel (dining, onsen, room, shuttle bus). The breakfast buffet was great! Lots of choices even with the drinks. They have free foot spa, and then the onsen was the best. So relaxing after a whole tiring day. Also, there is a free hot/cold variety of teas near the foot spa area which was really good. The room is clean, lots of freebies in the bathroom. There are also slippers with different sizes, and pajama which was really cool. There was a fantastic view of the mountain and the river in our room. All in all, we enjoyed our stay and will highly recommend this hotel. If given the chance to travel to Hakone again, I will choose this hotel again for sure.
Patricia Louise Andrea
Patricia Louise Andrea, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
We went on a really rainy day and still got to enjoy the hotel and hot spring and have a great time
Antonio
Antonio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Jane Xiaohui
Jane Xiaohui, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
The rooms are bit old but ok
staff is great and breakfest buffe is excellent
Idan
Idan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
The staff was very helpful and nice, ample options for buffet dinner.
Wing Cheung Winnie
Wing Cheung Winnie, 2-night family trip
Verified Expedia guest review
6/10 Good
23 Jul 2024
Nathalie
Nathalie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jul 2024
Vera
Vera, 1-night trip
Verified Expedia guest review
6/10 Good
10 Jul 2024
We only stayed for 1 night so it was ok but this hotel definitely needs renovation. Our room was ok but it looks like the entire hotel still smell like cold tobacco. The buffet was decent.
Vincent
Vincent, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 Jul 2024
Was hoping swimming pool was running since website stated summer open but it wasn’t until July 20. It was a nice place overall. Older in the midst of remodeling.
thao
thao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
Tomas
Tomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jun 2024
staffs are very nice. quiet area, opposite of the hotel is mountain and small spring. it is very green.