Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.00 per person, per night, up to 3 nights. This tax does not apply to children under 12 years of age.
This property charges the following mandatory cleaning fees per accommodation per stay, collected at the property: EUR 50 for Deluxe Apartment, 1 Bedroom, Kitchen and Deluxe Apartment, 2 Bedrooms, Kitchen bookings, EUR 45 for Apartment, 2 Bedrooms, Annex Building (Borgo di Artimino) bookings, EUR 35 for Apartment, 1 Bedroom, Annex Building (Borgo di Artimino) and Superior Apartment, 1 Bedroom, Terrace, Annex Building (Borgo di Artimino) bookings, and EUR 25 for Studio, Annex Building (Borgo di Artimino) bookings.
Optional extras
- Wired internet access is available in public areas for an extra charge
- Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
- Airport shuttle service is offered for an extra charge of EUR 80 per person (roundtrip)
- Area shuttle service is offered for an extra charge
- Housekeeping is available for an extra charge and varies based on length of stay and unit size
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for EUR 20 per night
- Airport shuttle service for children up to age 3 costs EUR 15 (roundtrip)
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property caters to LGBTQ+ guests.
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
