The hotel accommodated our family of five well. We selected this property based on space, proximity to the train and one stop from central Amsterdam. We only had two days to explore. Please be advised that after a long day of travel to check in at 3pm, our apartment was NOT ready. The front desk offered an approximate 30 minute wait and provided five free drinks at their restaurant for our family. After an additional hour of waiting beyond the 30 minutes they decided to place us in another apartment & they said they would look to see what type of compensation could be provided. No one ever followed up w me. At checkout they offered me a keychain. It should be noted most shops, museums and bakery shops close in Centraal at 6pm. So, if you arrive at 3 pm and need to wait one and a half hours for your check-in, after paying a high premium for the space, you won’t have a lot of time to take the metro back for any real time to explore. This was a huge disappointment to us. We had a lot of luggage and needed to go to drop it off prior to visiting Centraal. Had we been given a realistic timeframe of when our apartment would be ready - we would have left our luggage at the front desk and not waited.